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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
938 Reviews

938 Reviews of Metro Ford of OKC - Service Center

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April 25, 2021

Terrible customer service. Ever calls me back and have to jump through hoops to get something fixed. Really not impressed so far with this place More

by glendamccully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lauren Betz
Apr 27, 2021 -

Metro Ford of OKC responded

Hello, Glenda. I’m so sorry you are dissatisfied with your experience at Metro Ford. We’re typically known for our exceptional attention to detail and we regret to have missed the mark. I would like to hear more about your experience. If you would like to get in touch with a manager at (405) 438-3330, we would greatly appreciate it.

April 24, 2021

Great service don’t need to put twenty five word review when not necessary. Don’t have anything else to say. Make review at least 2 words that is all that is necessary. More

by CRL.BEAVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lois Quintero
April 24, 2021

Even though the service dept. seemed to be very over loaded , my vehicle needs were more than addressed ! Lois Quintero and her staff kept me well informed as to the progress and put me back on the r More

by REVYOURHORSE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lois Quintero
April 23, 2021

Excellent service, everyone was very friendly and professional. I did not have to wait long to have my car serviced. Overall, very pleasant experience. No complaints. More

by ARBERTHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The older gentleman that brought my car around- very nice , Courtney Lester
April 22, 2021

Very supportive of their customers. Yes! You can always count on them with great service and staying true to their word. I highly recommend them to other people. More

by SHOFSTEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lois Quintero
April 22, 2021

Was a great experience! I would like to see more availability of loaner vehicles as I am a busy professional and I need a car. More

by FAITHGATHER35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lois Quintero, Courtney Lester
April 21, 2021

Got my baby all ready for a future road trip. Having the shuttle is awesome. Always everyone is friendly and helpful. I would definitely buy another car from them More

by ROCKHOPPER45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise
April 20, 2021

As always, it is a good experience to have Metro Ford do the service on my truck, from the time you arrive to the time you leave the place, they all are very professional and very nice! More

by CONVENTIONSOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Lester
April 17, 2021

Lois is the best advisor! I had a lot of work done and they got it done. Took a little longer than expected but with all that was done I can’t complain. More

by tammyeelix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Arnold, Lois Quintero
April 17, 2021

Metro Ford works hard to make sure you get your car in and out when you schedule a visit. I always recommend scheduling an appointment first as it helps them keep up the great work. More

by Bradley.kirouac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Lester
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