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Metro Ford of OKC - Service Center
Oklahoma City , OK
938 Reviews
Today:Open today 7:00 AM - 6:00 PM
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938 Reviews of Metro Ford of OKC - Service Center
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April 06, 2021
Quick and easy. Painless. They serviced my vehicle with four recalls in one day. Very impressive. I will return to metro ford for future service four recalls in one day. Very impressive. I will return to metro ford for future service More
by BRYAN.THOMPSON01
Verified CustomerEmployees Worked With
Courtney Lester
April 06, 2021
No complaints on this visit; the team reached out to help schedule my appointment, and kept me in the loop while the work was taking place! ('Tis a vast improvement over my previous visit at the start of the schedule my appointment, and kept me in the loop while the work was taking place! ('Tis a vast improvement over my previous visit at the start of the pandemic, when I had an eight-hour wait due to staffing issues; it looks like they're back up to full capacity now.) More
by DH_713
Employees Worked With
Denise
April 05, 2021
Not a good experience. Received the truck back and my wife was complaining about additional noises coming from engine compartment under a load. I opened the hood and discovered that the air inlet ducting wife was complaining about additional noises coming from engine compartment under a load. I opened the hood and discovered that the air inlet ducting to the air filter was not push pinned back and was trying to suck itself into the air box. Additionally the air filter box top was not snapped back on allowing unfiltered air into the engine. This was the dealership that I purchased the truck from and I was assuming that we would receive better service versus going to a different dealership. That was not the case, they had the truck for a week and we were not given any type of option for a loaner vehicle even though ours was in for warranty work. More
by JASON_GILLPATRICK
Employees Worked With
Do not recall
April 04, 2021
Not impressed. Sold me my truck with bad tint on the windows. The tint is guaranteed so that seemed odd. I brought the truck in to have both side windows fixed. The only fixed one side. Why? Then I was windows. The tint is guaranteed so that seemed odd. I brought the truck in to have both side windows fixed. The only fixed one side. Why? Then I was told they would come get the truck and fix it and then bring it back to me but I have heard nothing. Why? More
by glendamccully
Employees Worked With
Lauren Betz
April 01, 2021
I would rate it because it is the Ford dealer. Some of the ladies aren't very personable. I sat there for 3 hours. I told them that I was waiting. They stated they didn't know I was waiting until I fina the ladies aren't very personable. I sat there for 3 hours. I told them that I was waiting. They stated they didn't know I was waiting until I finally went to ask if my car was ready. I also had my oil changed 3 days prior. I asked them to reset my oil gauge. They didn't so when I went to get my wheel alignment, I asked for this to be done again. They service representative asked the technician to reset it. He went out and told her he did. As I drove onto the highway, it reset to what it said and wasn't completed. Plus, I have a warranty and each time I come they say it is out of warranty for oil changes. This should be in the computer as a courtesy. I would probably recommend but I would tell customers these concerns that I have shared.. More
by RJHAMILTON
Employees Worked With
Lois Quintero
April 01, 2021
I have always been treated well there & fairly with little wait time and I bought my vehicle there too and not too far for me to drive there little wait time and I bought my vehicle there too and not too far for me to drive there More
by rogerjohnson1961
Employees Worked With
Lois Quintero
April 01, 2021
Great experience. Very friendly and professional. It’s hard to find a dealer you’re comfortable and trust. I thought that it was awesome that they set up my vehicle with Engines For Life! hard to find a dealer you’re comfortable and trust. I thought that it was awesome that they set up my vehicle with Engines For Life! More
by superbgdaveok
Employees Worked With
Lois Quintero, Courtney Lester
April 01, 2021
The scheduled work was done on a timely basis and I was kept informed about what work was needed throughout the process. I will definitely return in the future. kept informed about what work was needed throughout the process. I will definitely return in the future. More
by Mschwisow0
Employees Worked With
Denise
March 29, 2021
2nd time to use Metro Ford for service on my F150. I’ve done both drop off and stayed on site. Happy with both ways. Would recommend this service department for your auto needs. done both drop off and stayed on site. Happy with both ways. Would recommend this service department for your auto needs. More
by CBERRY79
Employees Worked With
Courtney Lester
