Metro Ford of OKC - Service Center

Issue with five month old 2020 Explorer I have worked with David Wilson several times, and I went straight to him for help with my vehicle. He has always been helpful, courteous, and pleasa I have worked with David Wilson several times, and I went straight to him for help with my vehicle. He has always been helpful, courteous, and pleasant. He was great at communicating status of this repair, and also kept me advised. I will recommend David to anyone, and will always want to work with him. More

Expert Quality Service They correctly diagnosed the issue and fixed the problem, performed a recall repair, and an oil change in one short visit. Great Service! Thanks guy They correctly diagnosed the issue and fixed the problem, performed a recall repair, and an oil change in one short visit. Great Service! Thanks guys! More

Recall issue Very good customer service. Set appointment and was told it would be up to 2 hours, was in and out in a little over an hour. Very good customer service. Set appointment and was told it would be up to 2 hours, was in and out in a little over an hour. More

Excellent I dropped my car off in the morning and was contacted by noon letting me know what the issue was. Stuart was very good about communicating with me th I dropped my car off in the morning and was contacted by noon letting me know what the issue was. Stuart was very good about communicating with me throughout the process and got me taken care of in a very timely manner. Everything was great! More

Had service vehicle repaired I really like this body shop. I am so glad that Gene is back with Metro Ford Body Shop. We had a service vehicle repaired due to a wreck and Gene re I really like this body shop. I am so glad that Gene is back with Metro Ford Body Shop. We had a service vehicle repaired due to a wreck and Gene really took great care of us. Had the vehicle back when we were told we would have it. More

Denise Anderson is incredible. Her personality and professionalism are top notch. She kept me involved throughout the entire visit. As always the service was completed in timely fashion. It was finish professionalism are top notch. She kept me involved throughout the entire visit. As always the service was completed in timely fashion. It was finished faster than time quoted. Great dealership, excellent staff. More

Service experience at Metro Ford There was an issue with my new ROUSH truck. The service department took the time to get with ROUSH to ensure the correct measures were taken to get m There was an issue with my new ROUSH truck. The service department took the time to get with ROUSH to ensure the correct measures were taken to get my truck back to where it should be. More

Metro Ford of Oklahoma City is the most convenient Ford dealership for those of us who live in the midtown areas of the city. Their service is reliable and trustworthy with an obvious emphasis on customer dealership for those of us who live in the midtown areas of the city. Their service is reliable and trustworthy with an obvious emphasis on customer service, including transportation when that is the customer's preference. More

Service work corrected issue I was having with braking system. I had taken this issue to another service department prior which did not correct the issue. Metro Ford Service Department was awesome. system. I had taken this issue to another service department prior which did not correct the issue. Metro Ford Service Department was awesome. More