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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
894 Reviews
Call Service Center (405) 492-6677

894 Reviews of Metro Ford of OKC - Service Center

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January 24, 2025

This dealership along with the service department always gets me in and taken care of promptly. More

by Dsbrewer20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Metro Ford of OKC responded

Thank you for your kind words! We're delighted to hear our team consistently provides prompt service. We appreciate your trust in us! 🚗😊

January 24, 2025

Quick in and out service. Waited at the dealer and it took them about 40 minutes to get my oil change done. More

by haviles123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Fitzgerald
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Jan 24, 2025 -

Metro Ford of OKC responded

Thank you for your feedback! We're glad we could provide quick and efficient service for your oil change. We look forward to seeing you again! 🚗✨

January 23, 2025

AMAZING will not take my truck anywhere else. love the pick up and drop off service More

by dozer_crew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Stilger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Metro Ford of OKC responded

Thank you for your amazing feedback! We're so glad you love the pick-up and drop-off service. We'll always be here to take great care of your truck! 🚛✨

January 22, 2025

Car wasn’t ready when they said it would be. Didn’t do a full inspection on car had to replace the brakes when I finally got my car after waiting for a part they ordered wrong twice. Not please More

by KKHUNTING1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evan Specht
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2025 -

Metro Ford of OKC responded

We apologize for the delays and any inconvenience you experienced. This is not the level of service we aim to provide, and we regret that we did not meet your expectations. Your feedback is important, and we will use it to improve our processes.

January 19, 2025

I brought my truck in to have it serviced and sunroof fixed. They Charged me $180 to say they could not fix my truck. plus kept it all day and did not do the service (oil change) More

by jim@buxtonlawgroup.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Barnett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Metro Ford of OKC responded

We’re sorry to hear about your experience, Jim. This isn’t the level of service we aim to provide. Please reach out to us directly so we can explain the charges and ensure your concerns are resolved. Thank you for bringing this to our attention.

January 18, 2025

He's taken care of me, every time I've been in there. . Even times when I wasn't scheduled and popped in for a question, he's answered that too. Good Shop.. More

by wolffmanL7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Metro Ford of OKC responded

Thank you, wolffmanL7, for your feedback! We’re glad to hear that our team has always been there to assist you, even on short notice. We appreciate your loyalty and look forward to taking care of you in the future!

January 18, 2025

Very attentive to my vehicle right away. Denise was very nice, knowledgeable and helpful. Thanks More

by TMIB57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Metro Ford of OKC responded

Thank you, TMIB57, for your feedback! We're glad to hear Denise provided attentive and helpful service. We appreciate your kind words and look forward to assisting you again! 🚗😊

January 18, 2025

I have not seen the dealership yet, but if Marko & CJ are any indication, I’m sure it’s wonderful!!! More

by CLANE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Stilger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ of Mobile Service!
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Jan 21, 2025 -

Metro Ford of OKC responded

Thank you, CLANE81, for your kind words! We're glad to hear that Marko and CJ made a great impression. We look forward to welcoming you to the dealership soon!

January 17, 2025

Ryan has always been great with customer support and the service team has always done a good job More

by twilson25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jan 17, 2025 -

Metro Ford of OKC responded

Thank you! We're thrilled to hear Ryan and the service team have consistently provided great support. We appreciate your continued trust in us!

January 17, 2025

Brandon has a good attitude towards clients along with all helpers and drivers. I plan to use Metro again. Benny Williams More

by BEWILLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Parrish
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Jan 21, 2025 -

Metro Ford of OKC responded

Thank you, BeWillie, for your positive feedback! We're so glad to hear Brandon and the team made your experience a great one. We look forward to assisting you again at Metro! 🚗😊

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