Metro Ford - Service Center

Door replacement Had the door replaced, the foam door stripping is loose on 2 clasps. the backing camera is now not working but Cary said I can bring it back in and ha Had the door replaced, the foam door stripping is loose on 2 clasps. the backing camera is now not working but Cary said I can bring it back in and have it looked at. It’s a little bit of an inconvenience but...otherwise the new rear door looks good and is functional so. it is what it is. More

Satisfactory I was in for the 40,000 mile service on my C-Max. From the report I received when the servicing was complete, I surmise that everything was checked as I was in for the 40,000 mile service on my C-Max. From the report I received when the servicing was complete, I surmise that everything was checked as promised. I was not advised that anything needed further attention. Was received in at the time I had arranged for my appointment, and was out within an hour. So, all in all, a very satisfactory service experience. More

Excellent Service Everyone that we worked with was extremely helpful and polite. Whether it was the phone call or the experience once we got to Metro Ford, everything w Everyone that we worked with was extremely helpful and polite. Whether it was the phone call or the experience once we got to Metro Ford, everything was handled in a polite and professional manner. More

Excellent Metro Ford took care of what turned out to be a PCM issue on my 2017 Ford Mustang. I initially brought it in for a Check Engine light and that led to Metro Ford took care of what turned out to be a PCM issue on my 2017 Ford Mustang. I initially brought it in for a Check Engine light and that led to the PCM having to be replaced for the numerous fault codes that the vehicle was throwing. More

Service Team is Great Troy and the rest of the service team are absolutely great. They go out of their way to make sure everything is taken care of. Troy and the rest of the service team are absolutely great. They go out of their way to make sure everything is taken care of. More

Oil change/Battery replacement Staff was courteous and helpful as I had two small children with me. Battery was replaced at no cost as I recently purchased the car from the dealersh Staff was courteous and helpful as I had two small children with me. Battery was replaced at no cost as I recently purchased the car from the dealership. Overall very good experience! More

excellent My appointment was 8:00am I was taken right in, Service was completed and they advised me that my lug nuts were wrong and they replaced them. Everyo My appointment was 8:00am I was taken right in, Service was completed and they advised me that my lug nuts were wrong and they replaced them. Everyone was helpful Thank you . More

Great service! Metro Ford, as always, gets the job done right! They know what needs to be done to keep my Fusion up and running well. Thank you! Metro Ford, as always, gets the job done right! They know what needs to be done to keep my Fusion up and running well. Thank you! More

Took the time I thought I was having an issue with my backup camera and wasn't sure if it was because of water getting into it or not. The service manager took the I thought I was having an issue with my backup camera and wasn't sure if it was because of water getting into it or not. The service manager took the time to spray it with a hose full force on it for like 5 min to see if it might be causing it. They found no problems but took the time to see if they could recreate my concern and told me if I had any problems to give them a call and bring it back. I have worked with JJ looking to buy a car and JT. I would highly recommend working with those 2 people they are great. More

Great customer service Donnie at metro ford was great at getting the tires I wanted for my Truck and at a great price. He set up a Buick time for installation and has always Donnie at metro ford was great at getting the tires I wanted for my Truck and at a great price. He set up a Buick time for installation and has always had a great attitude when talking with him. This dealership has always done great with maintaining both my truck and my wife's suv. More