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Metro Ford - Service Center

Schenectady, NY

4.4
2,939 Reviews

2,939 Reviews of Metro Ford - Service Center

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May 12, 2018

Efficient and friendly! The last two times I have had service done the experience was great! They kept their word on price timing and they were very friendly! More

by JONESNE625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2018

60 day warranty work on used car purchase Fixed leak , also asked about loose trim on roof , trim wasn’t fixed under warranty- but was taken off roof and left on the back seat after they remov More

by LCASTLE52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Shanks
May 08, 2018

Electrical Issue Metro service was very thorough and took the time to go over my truck with a fine tooth comb to insure they were not missing anything. The extra time More

by RIGGIADAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Hamel, Joe Camuglia
May 05, 2018

Fantastic, prompt service provided by professionals I stopped in after a reminder call for service for my Ford Escape. They took my car in immediately, and provided prompt professional service in a sw More

by TRACHLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ruscio
May 03, 2018

Body work Gary was great. The process took a quick amount of time unlike this review. Was kept in the loop for the whole time Really appreciate it More

by cartersw10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2018

Inspection Evrything went greatvall the staff was excellent and courteous answered any questions I had, the video they send you showing how the inspection is goi More

by Aniceah11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria mclaughlin, Mike Raggozzino
May 02, 2018

Warranty work. Great experience. Service guy Brian Introne was fantastic. Extremely helpful and friendly. Answered all my questions and very helpful. Overall easy, n More

by tkline5186
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Introne
May 01, 2018

As always Outstanding Service Another service apt well done. Always a pleasure to come to Metro Ford. The entire dealership staff was helpful, cheerful and professional during my More

by JAMPRO55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2018

Awesome Metro ford has always taking care of my car! I wouldn't bring it to anyone else but then!! Service manager Troy is the best!!!! More

by LISABLYTH17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2018

Quick service Called for routine service on short notice and was scheduled same day. Completed ahead of estimated time. Included warranty work I wasn't aware of. More

by JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock