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Metro Ford - Service Center

Schenectady, NY

4.4
3,115 Reviews

3,115 Reviews of Metro Ford - Service Center

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September 18, 2018

No hard sell I'm from out of town; only spend my summers here. I usually get all my service done at home, where I love my Ford dealer (Nick Nicholas), for explain More

by cpagram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
September 17, 2018

came back 3 times to repair an exhaust system correctiy Great team to work with. Troy was great in keeping me updated. Mechs need a little more training in putting an exhaust system in place, 3 times it t More

by tsonnek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Thorpe, Troy Hanlon, Jay Ostrander
September 17, 2018

Excellent sales and service. Throughout the process of buying and then having the service department install environmental protection the dealership went out of their way to pleas More

by Mikey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria McLaughlin, JT Tibbits, Anthony DeFabio
September 17, 2018

Fantastic Service was outstanding and quick. Would recommend the service department to anybody They were cordial anf very polite. Thank you to all of the sta More

by FROGGERMCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, Michelle Hamel, Jay Ostrander
September 16, 2018

Smooth sailing As always the way it should be in and out for oil change. Car was we'll taken care of, nice and clean, and parked close to entrance. More

by DADSAUTO74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
September 16, 2018

nice people to work with but I would have rated it a 5 but my car smells like dirty sweat socks after the service. Looks like they vacuumed, perhaps the vacuum needs at new filte More

by fordescape2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i dont really know if I worked with Don, but all the service people were awesome, Don Eden
September 14, 2018

Easy scheduling First time customer, quick and easy to get in. Accomplished all I asked plus a few recall fixes. I’ll be going back from now on! More

by derue44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
September 14, 2018

Always good service for our 2 aging vehicles These guys are always flexible with us bringing our cars in last minute. They are honest and a good price. We would highly recommend Metro Ford Quic More

by GINNYGORUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
September 11, 2018

Fair price, decent work, long wait A two hour job took almost seven hours. The work is generally well done and the price was fair (received 10% off because of the long wait). Didn't a More

by RIUSNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Eden
September 11, 2018

New Transmission They understood it should be free and after a short conversation they agreed. I appreciate the quick decision. The turnaround time could have been les More

by p4t.kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hearley
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