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Metro Honda
Jersey City, NJ
3,064 Reviews
Metro Honda is a new and used car dealer serving Jersey City New Jersey. If you are looking to buy a new car in Jersey City NJ or in Hudson County you have come to the right car dealership. We believe that those of you buying cars in greater northern NJ deserve a great experience when purchasing a car. Don't get caught in the games that other car dealers play. Get the respect and price you deserve from Metro Honda today.
Whether you are in the market for a Honda in Jersey City New Jersey or a used car, Metro Honda can help you find the car that fits your needs. We have certified sales specialists who know about the different types of cars, trucks, vans, SUVs, crossovers and their features. If you have any questions on a particular Honda, please let us know and it is our pleasure to assist you.
The Way to Go is METRO!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 3,064 reviews
July 21, 2021
Andres made my experience smooth and easy, I was nervous but he made sure I left that Honda lot with a vehicle great customer service but he made sure I left that Honda lot with a vehicle great customer service More
by elexasdickerson
Employees Worked With
Metro Honda, Andres Hernandez
July 21, 2021
Service was able to get me an appointment the next morning and complete my oil change within an hour and a half. I will be returning for service! morning and complete my oil change within an hour and a half. I will be returning for service! More
by Nathan
Employees Worked With
July 21, 2021
Customer service is nonexistent, I tried to get in contact with service manager\general manager and never got a phone call back after numerous attempts. I’ve been going to this dealership for over 10 contact with service manager\general manager and never got a phone call back after numerous attempts. I’ve been going to this dealership for over 10 yrs and it’s disappointing that loyal customers get treated this way for a problem that could’ve been solved in 10 mins or less. More
by RRAM0S86
Verified CustomerEmployees Worked With
Robert Neuenschwander
July 21, 2021
PLEASE DO NOT COME HERE!!!!!!! Once they close you out, they leave you in the dark. Came here a few months ago and purchased a 2018 accord and one of the sales associates told me he had the spare key, the they leave you in the dark. Came here a few months ago and purchased a 2018 accord and one of the sales associates told me he had the spare key, the previous owner just had to drop it off. Also that he would make an appointment to get my rear brakes done because as a certified pre-owned car the rotors were looking a worn. Called, texted, and went there several times only to be ignored or "we'll take care of it some other time." Went there today because I was tired of the back and forth and spoke to Benny today and he literally told me "I could promise you the stars and the moon, but if its not written in the deal, you're out of luck." . More
by vhisatake
Employees Worked With
Benny
July 21, 2021
Jonathan Butler was very nice and professional . The best customer service ever. I recommend this location for all services. The wait time was at a minimum. best customer service ever. I recommend this location for all services. The wait time was at a minimum. More
by jeanettemoreno90
Employees Worked With
Jon Butler
July 21, 2021
Although my oil change took double the estimated time, the service advisor was very nice and the cashier had a great attitude. The only downside was calling the service department several times before get the service advisor was very nice and the cashier had a great attitude. The only downside was calling the service department several times before getting through to someone. More
by TIFFANYM18
Employees Worked With
William
July 20, 2021
The dealership was very friendly and I really enjoyed working with the salesperson David Sims. The finance guy was also great, but I forget his name. He was young and well-dressed. working with the salesperson David Sims. The finance guy was also great, but I forget his name. He was young and well-dressed. More
by MROCHE5
Employees Worked With
David Sims, Metro Honda, Gustavo Cardenas
July 20, 2021
Great service! I was assisted upon arrival and helped get my car serviced immediately. The waiting room had entertainment and the wait time was great! my car serviced immediately. The waiting room had entertainment and the wait time was great! More
by T HARRISON
Employees Worked With
July 20, 2021
I made an appointment waiting 40 minutes to check in and three hours for an oil change was never told there would be a wait three hours for an oil change was never told there would be a wait More
by LTGARDA
