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Metro Honda
Jersey City, NJ
3,068 Reviews
Metro Honda is a new and used car dealer serving Jersey City New Jersey. If you are looking to buy a new car in Jersey City NJ or in Hudson County you have come to the right car dealership. We believe that those of you buying cars in greater northern NJ deserve a great experience when purchasing a car. Don't get caught in the games that other car dealers play. Get the respect and price you deserve from Metro Honda today.
Whether you are in the market for a Honda in Jersey City New Jersey or a used car, Metro Honda can help you find the car that fits your needs. We have certified sales specialists who know about the different types of cars, trucks, vans, SUVs, crossovers and their features. If you have any questions on a particular Honda, please let us know and it is our pleasure to assist you.
The Way to Go is METRO!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 3,068 reviews
June 25, 2021
the wait time was ridiculous even with an appointment. the service reps were very slow and showed no urgency while cars were piled up in the lot. the service reps were very slow and showed no urgency while cars were piled up in the lot. More
by DJJENNYM
Verified CustomerEmployees Worked With
June 25, 2021
There was a problem after body shop and brought it to Gabriel attention and Supvr Christian took care of it on the spot.satisfied Gabriel attention and Supvr Christian took care of it on the spot.satisfied More
by MARTA.MONne Galvin
Employees Worked With
Gabriel and supervisor christian service manager
June 25, 2021
Their service center is horrible. The service rep I dealt with do not follow up with you as a customer. I've been waiting more than 24 hours for a call back from her and nothing. I called back to ask for a m with do not follow up with you as a customer. I've been waiting more than 24 hours for a call back from her and nothing. I called back to ask for a manager and was transferred blindly to a voice-mail that is full. Just terrible!!!! More
by Honda Pilot
Employees Worked With
June 25, 2021
Really bad service. Took my car on a Wednesday at 730am to check AC. They recharged it and then told me condenser was leaking. Fine. Told me it will be next day and the price they quoted with the 20% I had to check AC. They recharged it and then told me condenser was leaking. Fine. Told me it will be next day and the price they quoted with the 20% I had was high. When I questioned the math, the service advisor told me 'oh he got the math wrong' and gave me a different price. The next day I called and they said the car was ready. I went there and then was informed that the condenser they ordered didn't arrive and I'll have to leave it another day. On Friday, they called to tell me that they installed the condenser but after 5 minutes the compressor went out and it would be another ~950 but they will do it for 750. Not even making this up. Beware because things that worked can go wrong at their shop. This is my first and last time to this place. More
by KM
Employees Worked With
Gabriel Martins (service department)
June 25, 2021
Our experience at this dealership was great thanks to Salesman Shawn and manager Marcus. Quality customer service is important and their positive attitudes allowed us to make our decision to trade in ou Salesman Shawn and manager Marcus. Quality customer service is important and their positive attitudes allowed us to make our decision to trade in our 2020 Civic for a 2022 Civic. Kudos to these two !!! More
by Larry and Marilou
June 25, 2021
June 24, 2021
The wait time was ridiculous. They had at least 15 customers scheduled for the same appointment time. To get the oil changed - nothing else - took 2 and a half hours. Unacceptable. customers scheduled for the same appointment time. To get the oil changed - nothing else - took 2 and a half hours. Unacceptable. More
by Asm
Employees Worked With
June 24, 2021
Ronald was super helpful & helped me find the perfect first car for me, he was great at explaining EVERYTHING & was very thorough during the process. Thanks Ronald!! first car for me, he was great at explaining EVERYTHING & was very thorough during the process. Thanks Ronald!! More
by RMartinez
Employees Worked With
Ronald Barahona
June 24, 2021
I really appreciate the time and patience that u guys has and For showing all the type of cars at the dealers. Appreciate the help , and thanks to Genaro and the rest of group from Metro for the big help . and For showing all the type of cars at the dealers. Appreciate the help , and thanks to Genaro and the rest of group from Metro for the big help . More
by edgarpalomo1998
Employees Worked With
Genaro
