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Metro Honda
Jersey City, NJ
2,988 Reviews
Metro Honda is a new and used car dealer serving Jersey City New Jersey. If you are looking to buy a new car in Jersey City NJ or in Hudson County you have come to the right car dealership. We believe that those of you buying cars in greater northern NJ deserve a great experience when purchasing a car. Don't get caught in the games that other car dealers play. Get the respect and price you deserve from Metro Honda today.
Whether you are in the market for a Honda in Jersey City New Jersey or a used car, Metro Honda can help you find the car that fits your needs. We have certified sales specialists who know about the different types of cars, trucks, vans, SUVs, crossovers and their features. If you have any questions on a particular Honda, please let us know and it is our pleasure to assist you.
The Way to Go is METRO!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,988 reviews
February 16, 2021
I absolutely love my sales representative Horatio García he is always very helpful even after buying my car, I know I can still count on him for anything. I’ve leased already 5 vehicles thru Honda Metro NY he is always very helpful even after buying my car, I know I can still count on him for anything. I’ve leased already 5 vehicles thru Honda Metro NY because he has always gone above and beyond to meet my expectations and trust me, I am not so easy to work with but with his kindness and patience he has managed to make me come back after every lease. We go over what I need and what I can’t get and I always come out as a satisfied customer over and over again. Even after me saying I’d like to try something new. Despite the challenges I put him thru he takes his time to always get to know my car needs, helps me get the right fit for family size and budget and does his absolute best each time I go and that’s what makes him successful at what he does best! I have two sisters that leased vehicles thru him as well and have left happy. My rep knows me well and always greets me when I come in so every time I go I know that I am more than just a sale that was made. Their service department which I have been going to for over 10years are amazing too. I don’t trust my car under no other care other than Metro Honda. Gabriel Martins is from the service department is absolutely amazing, he is very polite and helpful always going above and beyond to make sure the customer is completely satisfy. His follow up skills are on point. I appreciate them so much, we are not only customers but family when it comes to them. Our entire family owns a total of 5 Honda vehicles all together and we all service them at metro Honda with confidence. More
by Daisy Hernandez
Employees Worked With
Gabriel, martins, Service advisor , Horatio Garcia
Helpful February 16, 2021
Service was fine. I had an appointment at 4:45. I waited in the god forsaken waiting area for one hour and a half for a simple oil change. By the time I finally got the okay to leave the cashier was missing in the god forsaken waiting area for one hour and a half for a simple oil change. By the time I finally got the okay to leave the cashier was missing for another 10 minutes. The waiting room was socially distanced at least even though the coffee machine which I was kinda excited for was unplugged. You need to work on the turnover time. An appointment has a time for a reason. Almost 2 hours for an oil change is ridiculous. More
by torrej15
Employees Worked With
February 16, 2021
This was a wonderful experience. We went in with one idea and left with exactly what we wanted. I brought my whole family and it was very safe, distanced and sanitary. The workers were super helpful and acco and left with exactly what we wanted. I brought my whole family and it was very safe, distanced and sanitary. The workers were super helpful and accommodating. Nick R. Helped us get the perfect family car. Nick is professional and understanding. Thank you all! Would highly recommend. The other gentleman who handled all the signing and finalization was also super helpful and patient More
by Hidalgov24
February 16, 2021
The Metro Honda Team was GREAT!!! Horacio and his management team were all great! Especially Rafael and Jose who helped keep me calm through the process!!! Do not hesitate to shop at Metro Honda of J management team were all great! Especially Rafael and Jose who helped keep me calm through the process!!! Do not hesitate to shop at Metro Honda of Jersey City!!! You won't be disappointed!!! More
by jcortes81
February 15, 2021
Great service. Gabriel was very friendly and easy to speak too. He told me the price beforehand and was polite. I would definitely come back. speak too. He told me the price beforehand and was polite. I would definitely come back. More
by Amseguinot
Employees Worked With
Gabriel martins
February 15, 2021
Last two times I came as Walk-in and got multi point inspection free along with the oil change which cost $47. It took only 45 mins to get out both times. Today I called ahead and went in with appointm inspection free along with the oil change which cost $47. It took only 45 mins to get out both times. Today I called ahead and went in with appointment of 8.30am. I left the service center at 10.15am. I also was told multi point inspection would cost $150. My cost for Oil change also came to $52 instead of the past $47. Was not a completely pleasant experience. More
by Swapnil
Employees Worked With
February 15, 2021
Went in for an oil change today , Gabriel was the best ! Very fast & efficient customer service I was able to get in & out in less than 45 minutes. Very fast & efficient customer service I was able to get in & out in less than 45 minutes. More
by dianasalexandre
Employees Worked With
Gabriel
February 13, 2021
I was helped by Horatio Garcia. He was vey professional, knowledgeable, friendly and efficient. It was a pleasure to work with him. I highly recommend Eve one to ask for Horatio when they go to Metro Honda. knowledgeable, friendly and efficient. It was a pleasure to work with him. I highly recommend Eve one to ask for Horatio when they go to Metro Honda. More
by EvaB
Employees Worked With
Horatio Garcia
February 13, 2021
I have been going to metro Honda for almost 7 years, i really like there professionalism and quality of work. When ever I talk to my friends i recommend they go to Metro Honda. really like there professionalism and quality of work. When ever I talk to my friends i recommend they go to Metro Honda. More
by malemodelalex
Employees Worked With
