Metro Honda

Like the prior reviewer said, BEWARE! I came to this dealership through a good price quote over the phone and no other local dealer could match it. When I purchased the car, I was made to wait around f dealership through a good price quote over the phone and no other local dealer could match it. When I purchased the car, I was made to wait around for more than three hours, signing papers here and there, but mostly just waiting while the staff went to the back to talk and smoke cigarettes. When they finally had me sign the loan documents, and after hours of being told how good my credit rating and financial standing were, they sold my loan to a third party (instead of American Honda) without first telling me. This loan had a significantly higher rate of interest and because they had already charged my credit card for the $5,000 down payment, I felt stuck. Then they rushed me through the documentation (this was now late and more than an hour after the dealership "closed") and I later discovered that the last contract they had me sign quoted the sticker price, not the agreed-upon purchase price I negotiated with the salesman and which was quoted on all earlier documentation. They refused to do anything about this saying that the last contract was binding. Legally they are right but this is a very predatory sales tactic and all buyers should be on the look out for this. I would definitely not recommend this dealership - go somewhere else where the sales staff is more honest! More

The sales person does not speak good english-at one point he called my wife crazy because she gave him what she thought the price of the car. When I made my offer the salesman took the offer and left to get he called my wife crazy because she gave him what she thought the price of the car. When I made my offer the salesman took the offer and left to get his supervisor opinion. He left us waiting forever. I felt both of them played psychological game on us in an attempt to wear us down. When we decided not to buy from that place and we walked out we confronted with the supervisor who tried to talk to us and continue the wheeling and dealing tactics. When we went to our car we found it blocked by other car owned by the dealership and we had to go back to make them move it. bad experience in general. More

Beware !! This dealership gets you in by quoting a lower price and claims to better other dealership quotes. What it fails to mention are the unbelievable amount and number of fees that get added on at the price and claims to better other dealership quotes. What it fails to mention are the unbelievable amount and number of fees that get added on at the end. $279 in documentation fees, $198 Window etching fees, Credit processing, online registration...The list goes on...totaling more than $500 !!! they add destination to thier qoute 710!! not included in the quote!! they dont explain why! they use that you dont know to RIP you off Be very careful with siging any paper there without knowledge. WE DONT RECOMMEND THEM AT ALL BECAUSE THEY ARE NOT HONEST ..ALL THEY CARE TO LOOK GOOD GET HIGHT SURVEY I would not advise any customers to approach Metro...or if you do, be prepared to be shell a whole lot of money on 'Dealer Fees' !! THEY MAY SEEM NICE FRIENDLY BUT THAT IS TO GET YOU THERE HOWEVER, MONEY WISE WATCH OUT WHAT ARE YOU SIGINING FOR Totally untrustworthy and not reccomendable !! More

Beware !! This dealership gets you in by quoting a lower price and claims to better other dealership quotes. What it fails to mention are the unbelievable amount and number of fees that get added on at the price and claims to better other dealership quotes. What it fails to mention are the unbelievable amount and number of fees that get added on at the end. $279 in documentation fees, $198 Window etching fees, Credit processing, online registration...The list goes on...totaling more than $500 !!! We were looking to buy a new Honda Civic and were promised that they will beat or match our other fully documented dealer quote....Since Metro was closer to us...we trusted them and decided to give it a try....The sales person, Dwight, first offered to match the quote...and then started adding all these ridiculous amount of fees, saying that they are all Standard to a contract !! It was a total waste of time !! I would not advise any customers to approach Metro...or if you do, be prepared to be shell a whole lot of money on 'Dealer Fees' !! Totally untrustworthy and not reccomendable !! More

I am an owner of 2009 CRV. Love it! Was on internet looking for Civic for my daughter. Saw ad with Jerry Melo. Loved it! He is an amazing and talented individual. Had to see if he really worked at M looking for Civic for my daughter. Saw ad with Jerry Melo. Loved it! He is an amazing and talented individual. Had to see if he really worked at Metro. He does. He is even better in person. He has a genuine quality about him. I will be buying my next car from him when my raise comes this summer. I cant wait. Jerry is the best! More

Metro Honda is the dealership to go to for non-pressured car sales. The sales staff did not pounce on me like other dealerships that I've gone to. Mr. Ruben Morales answered all my questions regarding a Pil car sales. The sales staff did not pounce on me like other dealerships that I've gone to. Mr. Ruben Morales answered all my questions regarding a Pilot that I was interested in. I don't appreciate when the sales staff tries to talk me into a vehicle that I can't afford or don't want. Ruben was very well spoken and attentive to my particular needs - safety and dependabilty. Great job Metro! Keep up the good work. More

Buying my first new car seemed very overwhelming being that I didnt know where to start. Metro Honda did a great job helping me through the process. With there friendly sales team and honest opinions the that I didnt know where to start. Metro Honda did a great job helping me through the process. With there friendly sales team and honest opinions the process of buying my car was made easy. I highly recommend this dealership and Mr. Morales as your sales person! More

I am taking the time to write this review for Metro Honda in Jersey City because I was so pleasantly surprised with the recent car-buying experience that I had there last weekend. The dealership was pretty in Jersey City because I was so pleasantly surprised with the recent car-buying experience that I had there last weekend. The dealership was pretty busy on Saturday, but that did not take away from the attention I was given by my sales person, Ellis. He was so knowledgeable on all of the models which was perfect becauase I was undecided on getting either an Accord or a CR-V. Ellis was also extremely patient with me and all of the questions that I had for him -- he made my mom & I feel so comfortable with our final decision. I am going to refer my friends & family to Ellis Tavarez at Metro Honda. Thank you to Ellis & everyone at Metro Honda for making my first car-buying experience a great one! More

This place is actually amazing. I was blown away by the service. Anyway, the guy I worked with (who's name was Jerry Melo - highly recommend asking for him by name) was really knowledgeable about the cars service. Anyway, the guy I worked with (who's name was Jerry Melo - highly recommend asking for him by name) was really knowledgeable about the cars and worked with me to find the right fit for me. More

I am a repeat customer of Metro Honda, and have always received excellent treatment from both their sales team and service department. Recently I leased my FOURTH car from Metro, and intend on going back received excellent treatment from both their sales team and service department. Recently I leased my FOURTH car from Metro, and intend on going back for a fifth when my new lease expires. Thanks Metro! More