Metro Honda
Jersey City, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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They are always very thorough with diagnostics and explain recommendations clearly, defining levels of criticality, with up front pricing estimates. explain recommendations clearly, defining levels of criticality, with up front pricing estimates. More
Helpful,patient ,very knowledgeable made me and family happy with this car we’re enjoying it happy with this car we’re enjoying it More
Very accommodating to make a deal. Sales man was very knowledgeable about the product. Very satisfying. knowledgeable about the product. Very satisfying. More
My wait time was way too long compared to what it should have been. The associate estimated half the time, so I waited around. Everything was done correctly but it took too long. have been. The associate estimated half the time, so I waited around. Everything was done correctly but it took too long. More
My rating is a reflection of my service appointment at this dealership on 9/17/21 and any other time before. Since I became a Honda customer in 2018, I visited one other service center and had an horribl this dealership on 9/17/21 and any other time before. Since I became a Honda customer in 2018, I visited one other service center and had an horrible experience. I decided to come here and I usually work with Elvis when he’s available. He is always kind and straightforward about my service needs. I don’t feel haggled when he explains services needed as he always points out the priority of any needed work. He is also considerate of my time and tries to get me out as quickly as possible. Lastly, there is a new service manager/director who was equally attentive. I believe his name is Pete, if not I apologize. However, he is very noticeable because out of the 3.5 yrs I’ve been coming here, I’ve never seen service director waiting in the service area being available to support his team and greet customers. Great Job! More
Had an amazing appearance. Jonathan and Rachel took amazing care of me. They were extremely professional and got my car fixed in an amazing time. They are the reason I’ll keep coming back for service amazing care of me. They were extremely professional and got my car fixed in an amazing time. They are the reason I’ll keep coming back for service More
Service writer was very pleasant and responsible, the waiting was long before getting in, but everything else was well, Thank You waiting was long before getting in, but everything else was well, Thank You More