Metro Honda

My recent visit with Honda was not as rewarding as before. The person who assisted me was very courteous and knows his job very well. However, I was in at 7:30 AM and out at past 2:00PM. On my way hom before. The person who assisted me was very courteous and knows his job very well. However, I was in at 7:30 AM and out at past 2:00PM. On my way home, there was a “whizzing “ sound like air coming out , every time I stepped on the gas. I went back to the dealer…it was already closed, but a gentleman from the shop came over and asked what’s wrong, then he tested the break and gas pedal. Took the vehicle back to the shop and did something. Anyway, that gentleman repaired it and today, I’m still observing my vehicle. I would like to thank that gentleman but I wasn’t able to get his name. (No extra charge)May God bless him! More

Excellent service and excellent advisors - timely service and great work quality by the service mechanics. I have been coming here for the past 11 years and will never go anywhere else. service and great work quality by the service mechanics. I have been coming here for the past 11 years and will never go anywhere else. More

My salesman Vickram DAS was simply wonderful He went out My salesman Vickram DAS was simply wonderful He went out his way to be most helpful His knowledge of My intended car was superb I My salesman Vickram DAS was simply wonderful He went out his way to be most helpful His knowledge of My intended car was superb I More

Excellent maravilloso muy buen servicio es la mejor experiencia .lo voy a recomendar a todos mis conocidos para que invierta en comprar su carro hay porque es lo mejor experiencia .lo voy a recomendar a todos mis conocidos para que invierta en comprar su carro hay porque es lo mejor More

Requires 4 trips instead of 2. The service center gave me an appointment for an airbag recall replacement for 02SEP2021 (Trip #1). I checked in with the service manager at the appointed time. After an hour, an appointment for an airbag recall replacement for 02SEP2021 (Trip #1). I checked in with the service manager at the appointed time. After an hour, I asked him for an update. At that time he informed me that the part was unavailable and had to be ordered. It costs me 2 hours each way to the dealership, which should have ordered the part first, then given me the appointment; failing that, he shouldn’t have checked me in; failing that, he should have informed me of the missing part as soon as he knew, rather than waiting an hour for me to request an update. After the part arrived, I made another appointment for 06SEP2021 (Trip #2). The work was done, but, for some reason, they couldn’t give me my paperwork, but promised to mail it to me instead. After I drove off, I noticed my SRS light on, and called the dealership. They said I could return and ask the technician about it. I did (Trip #3), and learned that there was another defect that was under lifetime warranty, and could be fixed without charge, but they didn’t have the part. I will have to return (Trip #4). This could all work have been accomplished in 2 trips instead of 4. To their credit, they promised in Trip #1 to give me a free oil change at Trip #2, and kept their word. That’s what the second star is for. More

I took my car in for an oil change. They completed it faster than I expected they would so I was very happy. I'm a rideshare driver so I come here often. faster than I expected they would so I was very happy. I'm a rideshare driver so I come here often. More

The service at Metro Honda has been great so far. I usually drop my car off for service on weekday but this time I dropped it off on a Saturday. Gets very busy and line of people dropping their cars of usually drop my car off for service on weekday but this time I dropped it off on a Saturday. Gets very busy and line of people dropping their cars off in the morning. The service representatives were quick and line moved quickly. I will always bring my HR-V back to Metro Honda for service. More

We have always bought & had them serviced since the 1990s. Elvis is my manager and he is the best! I’m always treated well at Metro Honda. We have always owned Honda’s. 1990s. Elvis is my manager and he is the best! I’m always treated well at Metro Honda. We have always owned Honda’s. More

I’ve been dealing with Metro Honda for over 15 years and more that one car. The service is great… your car will run like new! Metro Honda stands by its work and they can be counted on to provide top-notch more that one car. The service is great… your car will run like new! Metro Honda stands by its work and they can be counted on to provide top-notch maintenance for the life of your vehicle. And the staff can’t be beat… honest, knowledgeable, skilled, friendly. You know you’re going to get reliable service. More

They had me waiting 3 hours to tell me they didn’t have a piece to recalibrate my car . When I called two days prior to let them know the service I wanted done very unprofessional I wasted gas and toll for t piece to recalibrate my car . When I called two days prior to let them know the service I wanted done very unprofessional I wasted gas and toll for them to tell me b.s More