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Metro Honda

Jersey City, NJ

4.5
2,993 Reviews
Metro Honda is a new and used car dealer serving Jersey City New Jersey. If you are looking to buy a new car in Jersey City NJ or in Hudson County you have come to the right car dealership. We believe that those of you buying cars in greater northern NJ deserve a great experience when purchasing a car. Don't get caught in the games that other car dealers play. Get the respect and price you deserve from Metro Honda today. Whether you are in the market for a Honda in Jersey City New Jersey or a used car, Metro Honda can help you find the car that fits your needs. We have certified sales specialists who know about the different types of cars, trucks, vans, SUVs, crossovers and their features. If you have any questions on a particular Honda, please let us know and it is our pleasure to assist you. The Way to Go is METRO!
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540 NJ-440

Jersey City, NJ

07305

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Showing 2,993 reviews

August 28, 2021

Josh, Irwin and Kayla were all great. Very informative, helpful and willing to work with my wife and I. Moving forward this will be the only dealership I go to to get cars. Thank you for making what can be More

by John W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irwin, Jhosue Jacome
August 28, 2021

Worst service team ever . The car came with a stain and it’s been 2 weeks . The manager had to talk to me because the team cannot even communicate correctly More

by VIANNYACOSTA25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elvis Orellana
Aug 30, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

August 28, 2021

The purchase was smooth. Rachel was knowledgeable and proficient. It took just few hours to complete the transaction. We are happy with the purchase process and car and will be recommending to friends. More

by Steven wang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raychiel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

August 28, 2021

Deidre Daniel's was very friendly, helpful and Deidre Daniel's was very friendly, helpful and knowledgeable. She eased my nerves while buying a brand SUV. She was patient and kind. She tried her b More

by tenbarton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deidre Daniel's
Aug 30, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

August 27, 2021

Amazing you guys are Great!!! William was hands on and help me out with everything More

by mnewenle@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Gonzalez
Aug 27, 2021 -

Metro Honda responded

Thank you for the positive feedback regarding your recent experience with William!

August 27, 2021

Great service and understanding, very friendly. She was will to help me, by looking up my car history. Please check to see that I pick the correct person that help me with my oil change, because she has gr More

by SHIRTLINDASTERWART8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Metro Honda responded

Thank you for the positive feedback regarding your recent experience with us!

August 27, 2021

Service was on a timely manner. Efficient and courteous. Too cold in the waiting area. I believe the person who help me was Jonathan. Fair price. More

by carmen07105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
Aug 27, 2021 -

Metro Honda responded

Carmen, thank you for the positive five-star review! We're so happy to know Jonathan could assist you and provide you with outstanding service.

August 27, 2021

They give you a good offer.they are friendly and approachable they offer the best they do the satisfaction of the customer they give younthe best deal More

by Nardogaviola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D Daniels
Aug 27, 2021 -

Metro Honda responded

Thank you for the positive feedback regarding your recent experience with us!

August 27, 2021

Rich and Rachel were a huge help when it came to changing our transmission on our Honda. Rich has great customer service and was very fair. They got it done very quickly and our car came back nice and clean. More

by m.jimenez143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
Aug 27, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! It sounds like Rich and Rachel went above and beyond to assist you and make your experience a memorable one.

August 27, 2021

For the arrangement they made to my 2008 CRV I am 100% satisfied, for the help that Mr. Benito Jimenez (Benny) gave us for providing me with a vehicle to get to my daughter's house, a huge thank you from More

by MWP
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Jimenez (Benny) Sales Manager, Elvis Orellana
Aug 27, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

Aug 27, 2021 -

MWP responded

I currently had to leave my car at the Metro Honda dealer in Jersey City, NJ and the service part of the experience was as expected, but the customer service was extremely disappointing. I would have NEVER taken my car for service if I would have known how disrespectful and rude the customer service representatives are. Trying to get through on the phone was a nightmare. When someone actually picked up the phone, it was a constant, “I’ll have to put you on hold”; “Mr. X is not here”; “You will need to leave a voice mail message”, etc. etc. etc. I forgot some personal items in my car (that I left for service) and when I returned, they were missing. None of the employees seemed to care or even “pretend” to care. They didn’t try to ask around, did not checked with the “lost and found” and definitely took absolutely no responsibility for the loss. Did not offer to check their security cameras because it was probably one of the employees. Well … they lost a customer for sure and I was so ready to buy a new Honda.

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