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Metro Honda

Jersey City, NJ

4.5
3,259 Reviews

540 NJ-440

Jersey City, NJ

07305

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3,259 Reviews of Metro Honda

October 20, 2021

Gracias a jose perez por su buenas atenciones a nosotros Gracias a jose perez por su buenas atenciones a nosotros nos dios un buen servicio 👍🏻 More

by Mariel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose perez
Oct 21, 2021 -

Metro Honda responded

Thank you for taking the time to share your review! We are so glad to hear of your experience and hope to see you again!

October 20, 2021

Very respectful very knowledgeable will answer every question. Work well with customers. I always leave satisfied will there service More

by Edwingomez2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Oct 20, 2021 -

Metro Honda responded

Thank you for taking the time to share your review. We appreciate your feedback and hope to see you again!

October 19, 2021

Have been going here several years & always get good customer service. Will continue going here. More

by CRAZYBUTSANE63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Oct 20, 2021 -

Metro Honda responded

Thank you for taking the time to share your review. We appreciate your feedback and hope to see you again!

October 19, 2021

The waiting time for doing the paperwork before the service is way too long . Frustrated. More

by Mohamed Elkhider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
Oct 20, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

October 19, 2021

Metro Honda delivered great service. Service agent was great to work with and excellent communications. More

by Dang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins, Elvis Orellana, Gustavo Rios, Jonathan Torres, Rich Sabatino
Oct 20, 2021 -

Metro Honda responded

Thank you for taking the time to share your review. We appreciate your feedback and hope to see you again!

October 19, 2021

We are very upset about the level of service we received. The salesman, David Simms, scratched the front of the car quite badly when he pulled it out of the lot.  The paint is scratched deeply on the front r More

by kryonex
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Simms, Metro Honda
Oct 20, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

October 19, 2021

I didn't see in the report that he checked under the car for damages. More

by Dinell Booker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Oct 20, 2021 -

Metro Honda responded

Thank you for taking the time to share your review. We appreciate your feedback and hope to see you again!

October 19, 2021

Parts dept. Customer service was horrible. No one called and told me my part arrived. More

by Lisa Setzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
Oct 20, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

Oct 20, 2021 -

Lisa Setzer responded

Just to clear the negative customer service experience was with the Parts Dept. and not Rachel. Rachel was exceptional in contributing to getting the service complete. After i purchased the key, the parts person did not call me to date to say your key is here and to schedule a service appt. for programing. L. Setzer

October 18, 2021

Awesome salesman thank you I like the car 👍👍👍 good work people Great work Like the way they treated More

by Josephgonzalez311
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Perez
Oct 20, 2021 -

Metro Honda responded

Thank you for taking the time to share your review. We appreciate your feedback and hope to see you again!

October 18, 2021

Operational hours are convenient. Really good customer Operational hours are convenient. Really good customer Service. I was provided the correct expectations when my car was going to be ready. More

by ANNIRYSDALMAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins, Elvis Orellana, Peter Lomando
Oct 20, 2021 -

Metro Honda responded

Thank you for taking the time to share your review. We appreciate your feedback and hope to see you again!

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