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Metro Lexus
Cleveland, OH
3,117 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,117 reviews
March 24, 2025
My salesperson was Great! . Very professional and knowledgeable about the vehicles. He was kind and respectful. My experience with Metro Lexus was Great! . Very professional and knowledgeable about the vehicles. He was kind and respectful. My experience with Metro Lexus was Great! More
by tghouse1
March 23, 2025
The staff at Metro Lexus were very professional and went out of their way to locate a vehicle best suited to us. They were polite and appreciative of our business. I would highly recommend this dealeeship out of their way to locate a vehicle best suited to us. They were polite and appreciative of our business. I would highly recommend this dealeeship. More
by Sumac54321
March 23, 2025
The employees at Metro Lexus are very professional and pleasant to work with. We especially enjoyed being able to complete the document signing remotely in the comfort of our home. pleasant to work with. We especially enjoyed being able to complete the document signing remotely in the comfort of our home. More
by Jeanne.weeman
March 23, 2025
Buying a car at Metro Lexus was a wonderful experience. Starting with Simon finding me the perfect car, to Tysean going over it in car in great detail and ending with Dave making the paperwork a fun & easy Starting with Simon finding me the perfect car, to Tysean going over it in car in great detail and ending with Dave making the paperwork a fun & easy process. Dave recommended the tire & wheel & I couldn’t be more glad he did as I’ve already had to use it. I would definitely buy from Metro Lexus again. More
by Isabellagagliardi
March 22, 2025
The Lexus dealership seemed to be very organized and professional with the satisfaction of customers very important. professional with the satisfaction of customers very important. More
by Cleveshirks
Employees Worked With
March 22, 2025
Simone was customer focused and responsive. He listened to understand what we wanted and delivered He listened to understand what we wanted and delivered More
by peter.rea
Employees Worked With
March 22, 2025
Our salesperson was Candice. She was very knowledgeable, friendly, helpful, and in no way tried pressuring us to buy a car. Answered all my questions and responded to my texts She was very knowledgeable, friendly, helpful, and in no way tried pressuring us to buy a car. Answered all my questions and responded to my texts immediately. Great experience, I’ll be back and highly recommend! More
by Ckhart2
March 22, 2025
Simon was very courteous and knowledgeable about his product. He was very kind and helpful in explaining all the modern technology in this vehicle. product. He was very kind and helpful in explaining all the modern technology in this vehicle. More
by Tim Hewitt
Employees Worked With
March 21, 2025
I worked with Abed and he was absolutely amazing! Great service, professional and courteous. I have nothing but great things to say about Abed. I highly recommend him to anyone looking for a Lexus Great service, professional and courteous. I have nothing but great things to say about Abed. I highly recommend him to anyone looking for a Lexus vehicle. Check him out! You won't be disappointed. More
by Bcall123
March 21, 2025
Simon was extremely helpful and on top of everything! He assisted throughout the entire process and made sure I got exactly what i was looking for. He assisted throughout the entire process and made sure I got exactly what i was looking for. More
by James Kerr
Employees Worked With
