Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Metro Lexus
Cleveland, OH
3,114 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,114 reviews
May 05, 2022
We have been coming to Metro Lexus for 20+ years. We have always been happy with the service and professionalism. Did not go to any other dealer when we bought this one. People are friendly and care. We have always been happy with the service and professionalism. Did not go to any other dealer when we bought this one. People are friendly and care. More
by Chuck.Morgan
May 05, 2022
My experience with the Service department was excellent. They were well organized and very efficient. The waiting area was clean and had private offices that allowed me privacy. Everyone was very friendly a They were well organized and very efficient. The waiting area was clean and had private offices that allowed me privacy. Everyone was very friendly and helpful. More
by JohnG
May 04, 2022
So far I have had an excellent experience with Metro Lexus. Abed Darwish was very friendly, helpful and went over and above. Lexus. Abed Darwish was very friendly, helpful and went over and above. More
by cincon
May 04, 2022
We have been customers of Metro Lexus for 9 years. Our recent purchase experience with Tori confirmed what we already knew. This dealership is honest, fair and classy. Tori was patient, kind, and eas Our recent purchase experience with Tori confirmed what we already knew. This dealership is honest, fair and classy. Tori was patient, kind, and easy to work with. We look forward to continuing our relationship with Metro Lexus. More
by CRF
Employees Worked With
May 02, 2022
Metro Lexus was amazing! Employees were attentive, respectful, welcoming and patient. I would highly recommend a family/friend to this dealership! Employees were attentive, respectful, welcoming and patient. I would highly recommend a family/friend to this dealership! More
by Edmondchantel8
April 27, 2022
This is the second Lexus we have purchased from Ryan Yee at Metro Lexus. He's been great to work with! I was a little worried that trying to buy a new car in 2022 would be difficult but Ryan and Metro Lexus at Metro Lexus. He's been great to work with! I was a little worried that trying to buy a new car in 2022 would be difficult but Ryan and Metro Lexus made it easy. I had some specific things that I was looking for in the vehicle and they were able to locate what I wanted and I was happy to see that pricing from 2021 to 2022 was not significantly different. Ryan made what could have been a stressful time into one that I am able to say was enjoyable and exciting. And the car is exceeding all expectations at this point! More
by Sean
April 27, 2022
I’ve been going to the dealership for Over 15 years. We have bought Or leased five vehicles. I would come here again We have bought Or leased five vehicles. I would come here again More
by rummelmoya
Employees Worked With
April 25, 2022
Metro Lexus has a great facility, friendly and helpful staff and has kept my car expertly serviced. staff and has kept my car expertly serviced. More
by rgreen_stratos
Employees Worked With
