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Metro Lexus

Cleveland, OH

4.9
3,118 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,118 reviews

October 27, 2021

This dealership made the car buying experience fun and hassle free. Love my Nexus 300 More

by Klw506
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Metro Lexus responded

For you to say that you had a fun purchasing experience here at Metro Lexus makes our day! Congrats on your new vehicle, and we're here to help you out when you need us next.

October 26, 2021

The service department staff is friendly and they provide great customer service. I highly recommend Metro. More

by Cindy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cassie
Oct 26, 2021 -

Metro Lexus responded

We appreciate the confidence in our team's work! Thanks for giving us a shoutout here at Metro Lexus.

October 25, 2021

Doing business with Metro Lexus was a terrific experience- from the First hello the entire team provided optimal customer focus! I haven’t stopped telling everyone about this GREAT dealership!! More

by mkay2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler, Denae Jones, Rami Homsi
Oct 25, 2021 -

Metro Lexus responded

Thank you for taking a moment to review Metro Lexus! It is great to hear that our team was so helpful throughout the experience and we look forward to your next visit!

October 25, 2021

Clean, courteous and very knowledgeable and worked hard to complete paperwork even thought computers were down. When computers got back on line worked to complete saving me another trip. More

by wwhite1342
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Twardzik
Oct 26, 2021 -

Metro Lexus responded

We are happy to hear that our team was so attentive and dedicated during your visit! Thank you for choosing Metro Lexus and for taking the time to share your feedback. We wish you safe and happy travels ahead!

October 25, 2021

Wonderful place to buy a car from. I highly recommend Metro Lexus. Ask for Abed. More

by Nmk1059
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar
Oct 25, 2021 -

Metro Lexus responded

Thanks for reviewing Metro Lexus! Your postive thoughts motivate us to continue the great work. It's wonderful that Abed helped make it happen. Enjoy your new car!

October 25, 2021

We honestly can’t thank you guys enough. Colin was an unbelievable sales person. Not high pressure, took time to explain everything to us, and quite frankly turned out to be what I would consider a frien More

by Jason Paglia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Metro Lexus responded

Jason, thanks so much for taking the time to leave Metro Lexus some feedback. We're pleased that Colin was wonderful to work with and that he and the rest of our team ensured that your purchase experience was a great one.

October 24, 2021

Simply beautiful everything and everyone I are wonderful even the dealership is beautiful loved every moment More

by Peanuts-23
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Jancha
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree payne
Oct 25, 2021 -

Metro Lexus responded

It makes us really happy to read this wonderful review. We're pleased to have your business and we appreciate your confidence in our work.

October 24, 2021

Mike is what the definition of excellence is, being that the vehicle in the showroom was literally bought out right under me the same day I brought my wife up to look at the vehicle in the showroom. Mike sa More

by Shar1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sustersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar Lippiatt Technology Specialist, Lisa Cales
Oct 25, 2021 -

Metro Lexus responded

For you to say that Mike embodies excellence is amazing to hear! We're thrilled that he was such a great listener and was able to get an awesome 2021 Lexus NX 300 for you and your wife. It's wonderful that he's so knowledgeable and helpful. We'll pass along your kind words.

October 24, 2021

Wonderful experience with Rami and a very friendly dealership! I would highly recommend them both! More

by Allisonrndll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Homsi
Oct 25, 2021 -

Metro Lexus responded

Thanks for giving Rami a shoutout! We're happy that you had an excellent purcahse experience.

October 23, 2021

My sales nice and patiently to me! And They gave me a Surprise ! So nice!! More

by Cenmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
Oct 25, 2021 -

Metro Lexus responded

Thanks for the wonderful review of Metro Lexus! It makes us happy that our team delivered an excellent experience.

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