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Metro Lexus

Cleveland, OH

Overview
Employees
Reviews
Vehicles
4.9
3,130 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,130 reviews

April 09, 2021

I had wonderful service experience with Rami. He is so nice and help me to make things easier. And I got my favorite car. Thank you so much for making our purchase experience great . I love our Lexus RX. More

by Yu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Homsi
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Apr 09, 2021 -

Metro Lexus responded

Thank you for taking time to share this feedback about your experience working with Rami! We are thrilled to hear that he helped you drive home from Metro Lexus in a vehicle you love. Congratulations on your Lexus RX!

April 09, 2021

Rami was very nice and professional. He was very knowledgeable about the all the cars and found the best fit to what i needed. Thank you! More

by alaa.lababidi1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Homsi
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Apr 12, 2021 -

Metro Lexus responded

It means a lot to hear that Rami gave you such a stellar experience. Thank you from all of us at Metro Lexus and safe travels in your new ride!

April 09, 2021

Tori and Colin were great to work with during the sale process. Tori stepped in when Colin was out and followed up timely. They were able to locate the car I wanted and worked with me on pricing. More

by JR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2021 -

Metro Lexus responded

Thank you so much for reviewing Metro Lexus! We are happy to hear that Tori and Colin helped you get into the vehicle you wanted at the right price. Congratulations and safe driving!

April 08, 2021

I have been with Metro Lexus in Cleveland,Ohio for over 10 years now. I have always been satisfied with the professional way I was treated. More

by Judy Hendricks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
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Apr 08, 2021 -

Metro Lexus responded

Judy, thank you for taking the time to leave us a review! We couldn't be more grateful for your longtime business here at Metro Lexus, and we will certainly let our team know that you appreciate their help. We look forward to working with you for years to come!

April 08, 2021

Maia made the experience easy and was thorough in pricing, features, and the buying process. Highly recommend working with her when considering purchasing a new car. More

by Catherinemaloney1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maia Bruno
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Apr 09, 2021 -

Metro Lexus responded

Catherine, thank you for taking the time to leave us a review! We couldn't be happier to hear that Maia took good care of you here at Metro Lexus, and we will certainly let her know that you appreciate her help. We hope that you continue to enjoy your new car!

April 07, 2021

Abed was the best car sales person I have ever worked with . He was helpful and patient and went out of his way to be kind . Very friendly ! More

by Glf830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2021 -

Metro Lexus responded

Thank you for taking the time to leave us a review! Abed is an excellent member of our team at Metro Lexus, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

April 07, 2021

Ryan was very professional and helpful during the purchase of car. I misplaced my phone and several employees went looking Fot it. All were great More

by Freqvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony , Denae Jones
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Apr 07, 2021 -

Metro Lexus responded

We are happy to hear that Ryan and the team took great care of you! Thank you for choosing Metro Lexus and taking the time to share your positive review. Congratulations and safe travels in your new car!

April 06, 2021

We had wonderful service starting with Terry , Dan and Tony. Thank you so much for making our purchase experience great . We love our Lexus RX😃 More

by Rubberneck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2021 -

Metro Lexus responded

Thank you for taking the time to review us, and shout out Terry, Dan, and Tony! We are proud to have earned your business and happy to hear that you are so satisfied with your new vehicle. Congratulations on your purchase, and we hope to see you again at Metro Lexus!

April 05, 2021

I have been working with Terry Ramey for a long time. Not only am I confident that she has my best interest at heart, but she also makes the whole process seamless and fun! What more can you ask for? More

by Designerclm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2021 -

Metro Lexus responded

Thank you for your continued business and your confidence in Terry! Your feedback means a lot to us and we look forward to working with you next time at Metro Lexus.

April 03, 2021

I have leased 2-3 cars from Kevin!!! I highly recommend both him and the dealership. I get regular updates and emails. You can’t go wrong! More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
Report | Print
Apr 05, 2021 -

Metro Lexus responded

Kathy, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Metro Lexus, and we will certainly let Kevin know that you appreciate his help. We look forward to your next visit!

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