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Metro Lexus
Cleveland, OH
3,126 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,126 reviews
December 31, 2024
Maria was patient and was able to explain the leasing process clearly to me and answered all of my questions. She is responsive and easy to work with. process clearly to me and answered all of my questions. She is responsive and easy to work with. More
by LBajbus
Employees Worked With
December 31, 2024
Professional, comfortable atmosphere, knowledgeable about the inner workings of vehicles. Want to work with you to target your purchase price point. the inner workings of vehicles. Want to work with you to target your purchase price point. More
by mwp673
Employees Worked With
December 31, 2024
I am 1. 5 hours frm their dealership but would travel there for the service. 5 hours frm their dealership but would travel there for the service. More
by indmolded
December 31, 2024
Great experience buying a new car! ", This is my first Lexus and Maria Morales made the process seamless and answered all of my question. Everyone was very helpful during the entire ", This is my first Lexus and Maria Morales made the process seamless and answered all of my question. Everyone was very helpful during the entire process from Management, Finance and the Technology Bar . I am really enjoying my new NX. More
by cbrasdovich
December 31, 2024
It was a great experience, clean building and great staff. Maria Morales was very knowledgeable about the product and made a smoother experience for me. staff. Maria Morales was very knowledgeable about the product and made a smoother experience for me. More
by RX Customer
Employees Worked With
December 31, 2024
Beautiful dealership friendly and professional staff sales person Maria presented all information needed to purchase sales person Maria presented all information needed to purchase More
by LexusNX
Employees Worked With
December 31, 2024
Metro Lexus was a pleasure to work with, the genuine courtesy and professionalism is endless! courtesy and professionalism is endless! More
by kristenchupa
December 31, 2024
Maria Morales , Will go all the way to make sure you’re satisfied with your new vehicle and try her best to get you the best offer. She represent Lexus with a 10 I will always recommend her to people that satisfied with your new vehicle and try her best to get you the best offer. She represent Lexus with a 10 I will always recommend her to people that shopping for Lexus 🤩 More
by 809ronnie
December 31, 2024
Very pleased with our experience with Maria and Metro Lexus. We arrived close to the end of the day to see a specific car we found online. Maria was incredibly patient and informative. She made the car b Lexus. We arrived close to the end of the day to see a specific car we found online. Maria was incredibly patient and informative. She made the car buying process very smooth with no pressure. Truly appreciate her professionalism, warmth and approach. More
by Emily Roemhild
Employees Worked With
December 30, 2024
The dealership was awesome Seth Collins. The sales consultant was fantastic. He cared about what we were looking for he was patient and I would highly recommend anybody that wants to buy a c The sales consultant was fantastic. He cared about what we were looking for he was patient and I would highly recommend anybody that wants to buy a car. Would look Seth up. More
by billmelvin1955
