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Metro Lexus

Cleveland, OH

4.9
3,143 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,143 reviews

January 24, 2020

We had a nice experience. Would recommend metro Lexus. We also enjoyed working with Desiree. She answered all of our questions thoroughly. Very happy with our new cars! Would definitely have Desiree help us More

by safoyle
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Payne
January 24, 2020

A very top notch , professional dealership that has made purchasing and receiving a new car an enjoyable experience! A great find for anyone buying a car in Ohio or Western Pennsylvania More

by Jathey4
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sustersic, Desiree Payne
January 23, 2020

Desiree did an outstanding job! She was amazing! She answered all of my questions or I promptly and took care of everything ansook care of everything I needed. More

by ato
Recommend Dealer
Yes
Employees Worked With
Desiree Payne, Desiree Payne
January 23, 2020

Abed was very good. Just needs more experience. He seemed to try too hard to please. Relax and enjoy the experience. We appreciated the follow-up. More

by spisak8
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
January 23, 2020

My purchase of a luxury Lexus SUV was very easy, efficient and without delay. I very much enjoyed dealing with my sales person who listened to what I wanted and was able to find it for the price tha More

by Happy Lexus SUV driver
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Payne, Bob Alponat
January 22, 2020

very pleasant experience Desiree was a pleasure to work with. She was very timely in responses and easy to work with....... I would work with her again on my next purcha More

by ssimmerson
Recommend Dealer
Yes
Employees Worked With
Desiree Payne
January 21, 2020

Desiree went above and beyond to help me. She is a rare jewel. Words cannot Express my gratitude for what she did for me. I will never forget the kindness that she showed me. More

by 2blessed2
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Payne
January 20, 2020

Bosko was great! Responsive, knowledgeable, and customer-oriented. Couldn’t have asked for a smoother experience! Will definitely be back for my next car purchase! More

by Angelyne55
Recommend Dealer
Yes
Employees Worked With
Bosko Golubovic, Denae Jones
January 20, 2020

I had a great experience at metro Lexus. I was concerned that since I came in after work, that they would judge me by my appearance and treat me a certain way, but everyone in the place was really nice. Eve More

by MC
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
January 20, 2020

MetroLexus has exceptional service I am on my third Lexus with Metro Lexus and each experience has been exceptional and gets better each time. Everyone I have encountered there from th More

by cph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
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