
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Experience I negotiated a deal on a used Lexus 330 I located on the internet. Communication with the dealership was excellent. I drove 3 hours with a bit of trep I negotiated a deal on a used Lexus 330 I located on the internet. Communication with the dealership was excellent. I drove 3 hours with a bit of trepidation but, upon arrival, I found everything to be exactly as presented over the phone. The car was detailed well and even had a full tank of gas. Terry Jelleson, my salesman was courteous and knowledgeable. The paperwork signing went off without a “hitch” and I left for my travels home. I could not be more pleased with my purchase and my only regret is that I don’t live closer to Metro Lexus so I could continue to utilize their service department. More
Great customers service Very Friendly and professional sales team. Gave me a good price and quality of service was very good. Great place and great staff with a nice relaxing Very Friendly and professional sales team. Gave me a good price and quality of service was very good. Great place and great staff with a nice relaxing environment. Highly recommend. More

Great experience Our entire experience at Metro Lexus was exactly what we would expect from a luxury brand. We would recommend Metro to anyone in the market for a luxu Our entire experience at Metro Lexus was exactly what we would expect from a luxury brand. We would recommend Metro to anyone in the market for a luxury brand with a high end experience. More

Desiree equals amazing! Thank you Desiree at metro Lexus for helping me get a new car! Desiree is so professional and works really hard to get you what you want and within yo Thank you Desiree at metro Lexus for helping me get a new car! Desiree is so professional and works really hard to get you what you want and within your price range. She never made me feel like I wasn’t worthy of having a Lexus. She took her time to explain my options and I never felt rushed or pressured to do anything. She is soo beautiful inside and out. The whole team at metro Lexus deserves an applause 👏 everyone I met there were very helpful and easy to talk to. If you are looking to buy a car, please contact Desiree at metro Lexus! Trust me, she got you! More
RX 350 Dealership was great, especially our salesperson Desiree. She was very helpful & knowledgeable about all Lexus cars & SUV’s. Helped a lot when I made Dealership was great, especially our salesperson Desiree. She was very helpful & knowledgeable about all Lexus cars & SUV’s. Helped a lot when I made my decision to lease my RX350. Thanks again for a great experience!! More
Car purchase Great service! Everyone went out their way to assure superior service was provided. One of the best car purchase experience. I will definitely ret Great service! Everyone went out their way to assure superior service was provided. One of the best car purchase experience. I will definitely return for next car purchase. More
THE BEST DEALER EXPERIENCE Honestly the best dealer I’ve ever been to! Thanks to Desiree Payne I’ve finally got the car of my dreams! She’s helped me throughout this process and Honestly the best dealer I’ve ever been to! Thanks to Desiree Payne I’ve finally got the car of my dreams! She’s helped me throughout this process and I can’t thank her enough! She will go above and beyond for anyone and honestly I can’t thank her enough! I left out of that dealer with tears of joy and happiness and it’s all thanks to her! She’ll make sure you leave with a car that you want! GO BUY A CAR FROM HER!!!!!! Thank you Desiree for everything, YOU’RE THE BEST!!!!😁 More
Wonderful Experience I felt comfortable and welcome when I walked in the showroom. Jody Vlcek approached me with a warm, welcoming smile. I already did my homework and k I felt comfortable and welcome when I walked in the showroom. Jody Vlcek approached me with a warm, welcoming smile. I already did my homework and knew what I wanted. I test drove the RX450h with Jody while she pointed out all the bells and whistles, which there are so many. She gave me the price and my trade in value and I left to venture out too look at other vehicles. Jody kept in touch with me sending a video, texts, phone calls and emails. Nothing compared to the Lexus. Once I decided to make the purchase it was pretty much painless. Most of the dreaded paperwork was done via email or fax. Within 24 hours of my decision to purchase the RX450h, I was driving my new car home. More
Great customer service! I am very impressed with the customer service from the dealership, and especially the sales person, Terry. I appreciate the honesty and the no-pressur I am very impressed with the customer service from the dealership, and especially the sales person, Terry. I appreciate the honesty and the no-pressure sales approach. I will definitely be recommending him to my friends and family! More
Great Experience Working with Terry was great. He made purchasing a vehicle a much better experience. He's friendly and fair. All in all one of the best car buying exp Working with Terry was great. He made purchasing a vehicle a much better experience. He's friendly and fair. All in all one of the best car buying experiences I've had. More