Back

Metro Lexus

Cleveland, OH

4.9
3,134 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
Contact Dealership

13600 Brookpark Rd

Cleveland, OH

44135

Directions

By Type

Showing 3,134 reviews

October 25, 2019

Great Experience I negotiated a deal on a used Lexus 330 I located on the internet. Communication with the dealership was excellent. I drove 3 hours with a bit of trep More

by Hercule08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
October 25, 2019

Great customers service Very Friendly and professional sales team. Gave me a good price and quality of service was very good. Great place and great staff with a nice relaxing More

by Haifeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 23, 2019

Great experience Our entire experience at Metro Lexus was exactly what we would expect from a luxury brand. We would recommend Metro to anyone in the market for a luxu More

by LX570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech guy Tony, Desiree Payne, Denae Jones
October 22, 2019

Desiree equals amazing! Thank you Desiree at metro Lexus for helping me get a new car! Desiree is so professional and works really hard to get you what you want and within yo More

by ellierodz86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Payne
October 22, 2019

RX 350 Dealership was great, especially our salesperson Desiree. She was very helpful & knowledgeable about all Lexus cars & SUV’s. Helped a lot when I made More

by John#RX350
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Payne, Denae Jones
October 22, 2019

Car purchase Great service! Everyone went out their way to assure superior service was provided. One of the best car purchase experience. I will definitely ret More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denae Jones, Jody Vlcek
October 22, 2019

THE BEST DEALER EXPERIENCE Honestly the best dealer I’ve ever been to! Thanks to Desiree Payne I’ve finally got the car of my dreams! She’s helped me throughout this process and More

by Esteban Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Payne
October 21, 2019

Wonderful Experience I felt comfortable and welcome when I walked in the showroom. Jody Vlcek approached me with a warm, welcoming smile. I already did my homework and k More

by pkoutlas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sustersic, Jody Vlcek
October 20, 2019

Great customer service! I am very impressed with the customer service from the dealership, and especially the sales person, Terry. I appreciate the honesty and the no-pressur More

by Els
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
October 17, 2019

Great Experience Working with Terry was great. He made purchasing a vehicle a much better experience. He's friendly and fair. All in all one of the best car buying exp More

by Tbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
...
242
...