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Metro Lexus

Cleveland, OH

4.9
3,139 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,139 reviews

October 22, 2019

RX 350 Dealership was great, especially our salesperson Desiree. She was very helpful & knowledgeable about all Lexus cars & SUV’s. Helped a lot when I made More

by John#RX350
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Payne, Denae Jones
October 22, 2019

Desiree equals amazing! Thank you Desiree at metro Lexus for helping me get a new car! Desiree is so professional and works really hard to get you what you want and within yo More

by ellierodz86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Payne
October 21, 2019

Wonderful Experience I felt comfortable and welcome when I walked in the showroom. Jody Vlcek approached me with a warm, welcoming smile. I already did my homework and k More

by pkoutlas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sustersic, Jody Vlcek
October 20, 2019

Great customer service! I am very impressed with the customer service from the dealership, and especially the sales person, Terry. I appreciate the honesty and the no-pressur More

by Els
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
October 17, 2019

Great Experience Working with Terry was great. He made purchasing a vehicle a much better experience. He's friendly and fair. All in all one of the best car buying exp More

by Tbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
October 16, 2019

Can’t say enough about Desiree and staff. So, I needed to trade in my 12 yr old (very 1st) Lexus RX350. I made a request via the Metro web for the internet discount and was immediately addres More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Payne
October 15, 2019

Pleasant Honest, open, fair and customer oriented. My contact with the dealership started with a telephone call in response to an add for another car. One thin More

by Larry B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Jelleson
October 15, 2019

Desiree Pay e made my experience simple! Working with Desiree Payne was a great experience. I was able to do a lot of the back and forth discussion via email to save time. She was always very More

by greg_kayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Payne, Denae Jones, Bob Alponat, Dave Schafer
October 14, 2019

Abed was knowledge and experienced! Everyone at Metro Lexus is focused on the buyer and what they are looking for. Abed was able to make the deal that was right for us. I appreciated b More

by mlcfood
Customer Service
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2019

Terry J Wonderful experience, knowledgeable, smooth, transaction, everyone did their part in making sure I was taken care of. Very professional place. Just More

by Karen
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
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