
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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RX 350 Dealership was great, especially our salesperson Desiree. She was very helpful & knowledgeable about all Lexus cars & SUV’s. Helped a lot when I made Dealership was great, especially our salesperson Desiree. She was very helpful & knowledgeable about all Lexus cars & SUV’s. Helped a lot when I made my decision to lease my RX350. Thanks again for a great experience!! More

Desiree equals amazing! Thank you Desiree at metro Lexus for helping me get a new car! Desiree is so professional and works really hard to get you what you want and within yo Thank you Desiree at metro Lexus for helping me get a new car! Desiree is so professional and works really hard to get you what you want and within your price range. She never made me feel like I wasn’t worthy of having a Lexus. She took her time to explain my options and I never felt rushed or pressured to do anything. She is soo beautiful inside and out. The whole team at metro Lexus deserves an applause 👏 everyone I met there were very helpful and easy to talk to. If you are looking to buy a car, please contact Desiree at metro Lexus! Trust me, she got you! More
Wonderful Experience I felt comfortable and welcome when I walked in the showroom. Jody Vlcek approached me with a warm, welcoming smile. I already did my homework and k I felt comfortable and welcome when I walked in the showroom. Jody Vlcek approached me with a warm, welcoming smile. I already did my homework and knew what I wanted. I test drove the RX450h with Jody while she pointed out all the bells and whistles, which there are so many. She gave me the price and my trade in value and I left to venture out too look at other vehicles. Jody kept in touch with me sending a video, texts, phone calls and emails. Nothing compared to the Lexus. Once I decided to make the purchase it was pretty much painless. Most of the dreaded paperwork was done via email or fax. Within 24 hours of my decision to purchase the RX450h, I was driving my new car home. More
Great customer service! I am very impressed with the customer service from the dealership, and especially the sales person, Terry. I appreciate the honesty and the no-pressur I am very impressed with the customer service from the dealership, and especially the sales person, Terry. I appreciate the honesty and the no-pressure sales approach. I will definitely be recommending him to my friends and family! More
Great Experience Working with Terry was great. He made purchasing a vehicle a much better experience. He's friendly and fair. All in all one of the best car buying exp Working with Terry was great. He made purchasing a vehicle a much better experience. He's friendly and fair. All in all one of the best car buying experiences I've had. More
Can’t say enough about Desiree and staff. So, I needed to trade in my 12 yr old (very 1st) Lexus RX350. I made a request via the Metro web for the internet discount and was immediately addres So, I needed to trade in my 12 yr old (very 1st) Lexus RX350. I made a request via the Metro web for the internet discount and was immediately addressed by Desiree. She called and I told her I was on my way to try and decide which model to purchase. By the time I arrived she had the 3 different models we spoke about all lined up for my viewing. Once I met Desiree, I knew I had the right sales associate. She was extremely patient, answered all my questions and guided me to the best possible model for my needs . Desiree is completely down to earth and took all the anxiety out of the process.. Desiree absolutely went above my expectations in making my experience in buying a special car, truly special. I will never forget how much fun we had and as always Metro Lexus is always, a class act. More
Pleasant Honest, open, fair and customer oriented. My contact with the dealership started with a telephone call in response to an add for another car. One thin Honest, open, fair and customer oriented. My contact with the dealership started with a telephone call in response to an add for another car. One thing led to another and a deal was made. No pressure. More
Desiree Pay e made my experience simple! Working with Desiree Payne was a great experience. I was able to do a lot of the back and forth discussion via email to save time. She was always very Working with Desiree Payne was a great experience. I was able to do a lot of the back and forth discussion via email to save time. She was always very responsive and followed up regularly with me. In the end I feel I was able to get a great vehicle at a fair price. More
Abed was knowledge and experienced! Everyone at Metro Lexus is focused on the buyer and what they are looking for. Abed was able to make the deal that was right for us. I appreciated b Everyone at Metro Lexus is focused on the buyer and what they are looking for. Abed was able to make the deal that was right for us. I appreciated being included in the entire conversation about the car and its features. It was an exciting experience to be your first RX350 2020 deal. Thank you. More
Terry J Wonderful experience, knowledgeable, smooth, transaction, everyone did their part in making sure I was taken care of. Very professional place. Just Wonderful experience, knowledgeable, smooth, transaction, everyone did their part in making sure I was taken care of. Very professional place. Just hope the service is as good. More