
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Lexus 570 Jody is a pleasure to work with and is an asset to the Lexus family. She did everything right and even stayed post closing time! She’s a keeper! Jody is a pleasure to work with and is an asset to the Lexus family. She did everything right and even stayed post closing time! She’s a keeper! More
enjoyable experience. Everyone at Metro Lexus particularly Kevin was professional and personable. The amenities are absolutely first rate. This was lirerally the first ti Everyone at Metro Lexus particularly Kevin was professional and personable. The amenities are absolutely first rate. This was lirerally the first time buying a car was an enjoyable experience. More
Bennett wa on top of customer service! Bennett was the first salesmen to take my call and follow up on his word. Each step of the way he made himself available to us via phone calls, text, Bennett was the first salesmen to take my call and follow up on his word. Each step of the way he made himself available to us via phone calls, text, and email. I'm not easy to negotiate with but he went the extra mile to make things happen. Afterwards, he is considered a friend. The staff from the Sales Manager Michael to the Finance Manager Francesco were wonderful. I witnessed their staffs delivery of a new vehicle to a purchaser complete with a red silk cover unveiling of a vehicle and staff applause with a speech of welcoming and gratitude and thought that was really a great touch. I also got a text from the service technician asking if I had any questions or need anything to let him know. Which is also a great touch. Even though their dealership is under remodeling construction they continue to deliver a good presentation and service to their customers. I'm looking forward to their continued customer service beyond the sale. Best Regards, Pete More
Great It was a pleasant and comfortable experience, I felt Terry went out of her way to ensure the end result was a A+ rating!!! Thank you to you all at Met It was a pleasant and comfortable experience, I felt Terry went out of her way to ensure the end result was a A+ rating!!! Thank you to you all at Metro Lexus. More
Great people It was a really good experience to shop at Metro Lexus. Sebastian was friendly and helpful, and he never made us feel rushed or pressured. It was a really good experience to shop at Metro Lexus. Sebastian was friendly and helpful, and he never made us feel rushed or pressured. More
Great !! Amazing experience from the operator who answered on the first ring to Robert who was easy to communicate with and the finance man Dave From start to Amazing experience from the operator who answered on the first ring to Robert who was easy to communicate with and the finance man Dave From start to finish A++++ More
Seamless experience with special care! I am a returning customer as this is my fourth Lexus from Metro Lexus with the last three with the same salesman. All the associates at Metro Lexus ar I am a returning customer as this is my fourth Lexus from Metro Lexus with the last three with the same salesman. All the associates at Metro Lexus are friendly and professional. More
Excellent Professional courteous service. Knowledgeable sales person. I came just “looking” I am Turing in my Audi lease for a new NX. So very pleased with both Professional courteous service. Knowledgeable sales person. I came just “looking” I am Turing in my Audi lease for a new NX. So very pleased with both car, sales person, and Metro Lexus. More
Wonderful Looking at or purchasing a car can be an uncomfortable experience, but not at Metro and not with Jody! She was knowledgeable, courteous and just fun Looking at or purchasing a car can be an uncomfortable experience, but not at Metro and not with Jody! She was knowledgeable, courteous and just fun to be around. Truly a pleasure to work with. The managers who assisted were also not pushy at all, just helpful and great. I would recommend anyone go to Metro and if you do, ask for Jody! More
Wonderful This is my third Lexus ES 350. When I arrived at the Metro Lexus dealership I met Robert Sprosty. He was very attentive and patient answering all o This is my third Lexus ES 350. When I arrived at the Metro Lexus dealership I met Robert Sprosty. He was very attentive and patient answering all of my questions and concerns. Would highly recommend him to my friends. More