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Metro Lexus

Cleveland, OH

4.9
3,143 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,143 reviews

September 28, 2019

Lexus 570 Jody is a pleasure to work with and is an asset to the Lexus family. She did everything right and even stayed post closing time! She’s a keeper! More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Vlcek
September 28, 2019

enjoyable experience. Everyone at Metro Lexus particularly Kevin was professional and personable. The amenities are absolutely first rate. This was lirerally the first ti More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Bauer, Kevin McGuire, Desiree Payne, Denae Jones
September 28, 2019

Bennett wa on top of customer service! Bennett was the first salesmen to take my call and follow up on his word. Each step of the way he made himself available to us via phone calls, text, More

by DJTroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francesco Nappo, Tony, Bennett Wise
September 26, 2019

Great It was a pleasant and comfortable experience, I felt Terry went out of her way to ensure the end result was a A+ rating!!! Thank you to you all at Met More

by Dana L Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Schafer
September 26, 2019

Great people It was a really good experience to shop at Metro Lexus. Sebastian was friendly and helpful, and he never made us feel rushed or pressured. More

by scecopo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Cao
September 25, 2019

Great !! Amazing experience from the operator who answered on the first ring to Robert who was easy to communicate with and the finance man Dave From start to More

by darlene@golibersuch.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Sprosty
September 24, 2019

Seamless experience with special care! I am a returning customer as this is my fourth Lexus from Metro Lexus with the last three with the same salesman. All the associates at Metro Lexus ar More

by Russian59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McGuire, Desiree Payne
September 24, 2019

Excellent Professional courteous service. Knowledgeable sales person. I came just “looking” I am Turing in my Audi lease for a new NX. So very pleased with both More

by Lexus NX
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christian Sadler, Sebastian Cao
September 24, 2019

Wonderful Looking at or purchasing a car can be an uncomfortable experience, but not at Metro and not with Jody! She was knowledgeable, courteous and just fun More

by sbradic14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Vlcek
September 23, 2019

Wonderful This is my third Lexus ES 350. When I arrived at the Metro Lexus dealership I met Robert Sprosty. He was very attentive and patient answering all o More

by Grandmother
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Sprosty, Denae Jones
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