
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Kevin McGuire I was very pleased with the service I received from Kevin. He went above and beyond the minimum. He had an answer for every question I had. Very pleas I was very pleased with the service I received from Kevin. He went above and beyond the minimum. He had an answer for every question I had. Very pleased with the service. More
Kevin McGuire is great and always remains customer focused. Kevin remains customer focused, and a joy to do business with. The experience is enjoyable and satisfying. A great person and friendly. Thanks to ever Kevin remains customer focused, and a joy to do business with. The experience is enjoyable and satisfying. A great person and friendly. Thanks to everyone. More
Professional and pleasant. We were very please with the service and follow through when purchasing a used Volvo C70. I had been looking fir sine time for this vehicle and it wa We were very please with the service and follow through when purchasing a used Volvo C70. I had been looking fir sine time for this vehicle and it was perfect. Rob was very good at “getting it right”. More
What you would expect of a top quality dealership The dealership is truly a luxury operation. Kevin is a great sales rep who quickly figures out what you want and how he can best assist. If he can't The dealership is truly a luxury operation. Kevin is a great sales rep who quickly figures out what you want and how he can best assist. If he can't answer a question, he will get the information to answer properly. He makes sures all the details are taken care of appropriately. Kevin takes ownership of the whole process and creates a long term relationship. Cordis is part of a great team of service reps who get the job done right and don't try to oversell. Certainly, you pay for this level of a quality operation but you get your money's worth! More
Smooth Trade in and new car purchased was smooth and fair. They had to stay late Saturday to finish the paper work! It was greatly appreciated . Trade in and new car purchased was smooth and fair. They had to stay late Saturday to finish the paper work! It was greatly appreciated . More
Service excellence Great, friendly service....looking to do more than expected! Knowledgeable and friendly.....I always feel they really want to help make it a great Great, friendly service....looking to do more than expected! Knowledgeable and friendly.....I always feel they really want to help make it a great experience go me. More
Very happy with Metro Lexus Thank you to everyone that helped us! All of the staff were kind, professional, and helpful. We have already recommended your dealership to several pe Thank you to everyone that helped us! All of the staff were kind, professional, and helpful. We have already recommended your dealership to several people More
Great experience. Kevin went the extra mile to make sure my wife and I were satisfied with the process and he automobile we purchased. Good man to work with. Kevin went the extra mile to make sure my wife and I were satisfied with the process and he automobile we purchased. Good man to work with. More
Great Purchase Experience Rob Sprosty and Denae Jones were fantastic in helping me purchase my ES350 at the end of my lease. They were helpful, friendly and professional. The Rob Sprosty and Denae Jones were fantastic in helping me purchase my ES350 at the end of my lease. They were helpful, friendly and professional. They made this transaction as easy as possible. I would recommend Rob, Denae and Metro Lexus to all my friens! More
20 Year former Ford customer I was looking for a new vehicle and wanted to test drive a Lexus. My late husband had a Lexus when we met so I knew it was a quality product. I began I was looking for a new vehicle and wanted to test drive a Lexus. My late husband had a Lexus when we met so I knew it was a quality product. I began my interaction with Christian via text. I was able to have a casual interaction and ask questions with no pressure. I eventually contacted Christian to schedule a test drive. He was patient and very informative. I did not purchase that day but returned a few weeks later to get the RX350 which I love. I appreciate the service received including the visit to my home to help me set up a few of the features. Thanks Metro for a wonderful experience!! More