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Metro Lexus

Cleveland, OH

4.9
3,143 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,143 reviews

September 22, 2019

Kevin McGuire I was very pleased with the service I received from Kevin. He went above and beyond the minimum. He had an answer for every question I had. Very pleas More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
September 19, 2019

Kevin McGuire is great and always remains customer focused. Kevin remains customer focused, and a joy to do business with. The experience is enjoyable and satisfying. A great person and friendly. Thanks to ever More

by Great D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McGuire, Steven Gierke, Jeff Sustersic
September 19, 2019

Professional and pleasant. We were very please with the service and follow through when purchasing a used Volvo C70. I had been looking fir sine time for this vehicle and it wa More

by Mary Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sprosty
September 19, 2019

What you would expect of a top quality dealership The dealership is truly a luxury operation. Kevin is a great sales rep who quickly figures out what you want and how he can best assist. If he can't More

by A happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cordis Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McGuire
September 19, 2019

Smooth Trade in and new car purchased was smooth and fair. They had to stay late Saturday to finish the paper work! It was greatly appreciated . More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2019

Service excellence Great, friendly service....looking to do more than expected! Knowledgeable and friendly.....I always feel they really want to help make it a great More

by John warfel
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesmen, Kevin McGuire, Steven Gierke
September 18, 2019

Very happy with Metro Lexus Thank you to everyone that helped us! All of the staff were kind, professional, and helpful. We have already recommended your dealership to several pe More

by Melvin Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denae Jones, Dave Schafer, David Shahrokh, Sebastian Cao
September 17, 2019

Great experience. Kevin went the extra mile to make sure my wife and I were satisfied with the process and he automobile we purchased. Good man to work with. More

by jjkocsis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McGuire
September 17, 2019

Great Purchase Experience Rob Sprosty and Denae Jones were fantastic in helping me purchase my ES350 at the end of my lease. They were helpful, friendly and professional. The More

by Jim C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sprosty, Denae Jones
September 17, 2019

20 Year former Ford customer I was looking for a new vehicle and wanted to test drive a Lexus. My late husband had a Lexus when we met so I knew it was a quality product. I began More

by MB Lexus
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian , Jeff Sustersic
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