Cordis Bunch
Cordis Bunch at Metro Lexus
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Cordis Bunch

Service Advisor

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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4.9
83 Reviews

I have been with Metro Lexus since August of 2017. I have spent 15 years working in the automotive industry for over 15 years. I enjoy working in the service department because I am very people focused and it gives me the opportunity to allow my guests to have a great experience.

Dealership Experience

6 yrs, 9 mos

Languages Spoken

English English

4.9

83 Reviews

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83 Reviews of Cordis Bunch

March 31, 2024

Dealership Rating
Employee Rating

Matt is amazing! He makes the buying experience an enjoyable one - no pressure at all. He looks for the car you are searching for and calls you when he sees one he th More

by kencris102
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Metro Lexus responded

Ken, it's fantastic to know that Matt has consistently provided you with excellent service at Metro Lexus! We're glad he found the perfect 2024 Lexus NX 350h for you. Thanks for your continued support and kind words about our team!

March 20, 2024

Dealership Rating
Employee Rating

A great job that Metro and Ryan did for me and my wife very professional excellent care the love that they show the time they took with us. It’s a blessing to have a dealership to take the time and love t More

by montgomery2424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2024

Metro Lexus responded

We're so glad to know that you and your wife had a great experience with Ryan at Metro Lexus! We truly appreciate the kind words about our dealership — thank you!

February 24, 2024

Dealership Rating
Employee Rating

Allison and Metro Lexus have been great every step of the way with my car buying experience. You can tell that their main goal is customer satisfaction and that they take pride in everything they do. Their p More

by Evan.Burton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Metro Lexus responded

Evan, we're delighted to know that Allison and our team at Metro Lexus made your car buying experience a great one. We appreciate the future recommendations! Enjoy your new ride!

February 13, 2024

Dealership Rating
Employee Rating

Great service always. Technicians very helpful and knowledgable .Customer service awesome and always polite to me. More

by michelemeriwether
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Metro Lexus responded

Michele, we're so glad to know you've consistently had great experiences with our technicians and customer service at Metro Lexus. Thanks for your kind words!

February 10, 2024

Dealership Rating
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Metro Lexus lives up to its good reputation. Always efficient and courteous. Always a good job on my vehicle. I have been a satisfied customer for years. More

by heidem48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Lara

Feb 12, 2024

Metro Lexus responded

We're so glad to know you've had consistently good experiences with us at Metro Lexus. We truly appreciate your loyalty over the years and look forward to continuing our service for you!

January 23, 2024

Dealership Rating
Employee Rating

very good service . very pleasant to talk with. also answer questions you my have. a pleasure to deal with. More

by jagszucs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Cooper

Jan 23, 2024

Metro Lexus responded

We're delighted to know you had a positive experience with our team at Metro Lexus! We always aim to provide excellent service and answer any questions. Thanks for your kind words, we appreciate it!

December 31, 2023

Dealership Rating
Employee Rating

We have purchased 3 vehicles from Matt Long and he provided excellent customer service! Lexus has a wonderful service department! More

by jlynnthornhill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Long

Jan 02, 2024

Metro Lexus responded

It's great to know that Matt and our service department at Metro Lexus have consistently provided you with excellent customer service. Thanks for choosing us for your vehicle purchases!

December 17, 2023

Dealership Rating
Employee Rating

I had a great experience with Simon at Metro Lexus. He is very knowledgeable and professional. He made me feel very excited and comfortable with my purchase. I got a great deal and I love my car, it's More

by dwaynejohnson365
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simon Kucharewicz

Dec 18, 2023

Metro Lexus responded

Dwayne, we're delighted to know that Simon provided you with a great experience at Metro Lexus. We always aim for our customers to feel comfortable and excited about their purchases. Enjoy your new car!

December 14, 2023

Dealership Rating
Employee Rating

Professional service, friendly team, well run dealership, great product - the buying experience was pleasant and easy. More

by marenmary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jannelle Giacomo , Lori Frank

Dec 14, 2023

Metro Lexus responded

We're delighted to know that you had a pleasant and easy buying experience at Metro Lexus. Thanks for the kind words about our team and services!

September 30, 2023

Dealership Rating
Employee Rating

Matt was responsive, attentive, and respectful. I highly recommend him and the Metro Lexus dealership. More

by patrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Matt Long , India Burton was extremely helpful and knowledgeable. She’s a great asset to this dealership!

Oct 02, 2023

Metro Lexus responded

Patrick, it's great to know Matt and our team at Metro Lexus lived up to your expectations. Thanks for recommending us!

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