
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great experiences! Kevin and the entire crew at MetroLexus are top notch. We have always been very happy with their level of customer service and the Lexus product line. Kevin and the entire crew at MetroLexus are top notch. We have always been very happy with their level of customer service and the Lexus product line. Thank you for all that you do! We will keep coming back! More
First purchase I came to Metro Lexus with my wife and two children (4ys and 11 months). I also traded in my car are motorcycle. I also had a bunch of family activiti I came to Metro Lexus with my wife and two children (4ys and 11 months). I also traded in my car are motorcycle. I also had a bunch of family activities lined up for the remained of the day. My sales and financial team were amazing. They accommodated my family and I perfectly not to mention appraising my two vehicles. Best car buying experience I have had so far. I will definitely be back. More
Excellent experience Buying a car can be a tedious experience when a dealership places their priorities above the customer. Fortunately that was not the case when I purch Buying a car can be a tedious experience when a dealership places their priorities above the customer. Fortunately that was not the case when I purchased my RC300 from Metro Lexus. I would recommend the dealership and in particular my salesman, Kevin McGuire, to anyone. More
Excellent online purchase experience and follow up. Abed follows up with email, text and phone calls to answer any questions or concerns post purchase. He is professional, polite and incredibly knowled Abed follows up with email, text and phone calls to answer any questions or concerns post purchase. He is professional, polite and incredibly knowledgeable about the Lexus brand! Thank you I am very happy with my vehicle and experience with Metro Lexus. More
Jody was beautiful Jody was awesome. She was very professional and thorough. She’s personable and knowledgeable. Even though I did not purchase from her or this dealer Jody was awesome. She was very professional and thorough. She’s personable and knowledgeable. Even though I did not purchase from her or this dealership she deserves five stars for trying to assist me. Thank you Jody! More
Lease purchase Purchased my ES 350 at the end of the lease and the buying experience was efficient and painless. My salesman Rob Sprosty had everything lined up so w Purchased my ES 350 at the end of the lease and the buying experience was efficient and painless. My salesman Rob Sprosty had everything lined up so when I arrived at the dealership, the purchase process was fast, simple and straightforward. Denae Jones, the finance manager, was terrific also. In the 40 plus years that I have purchased new and preowned cars, I have never had a better experience than dealing with Rob and the Metro Lexus team. More
Great experience! I am a salesperson for over 40 yrs. I expect only the best when it comes to customer service. I rate everyone on my personal success in sales. Followi I am a salesperson for over 40 yrs. I expect only the best when it comes to customer service. I rate everyone on my personal success in sales. Following up, attention to detail, great communication, gains trust. Terry Ramey met us at the door when we walked in to the dealership. It takes a while before I let my guard of any salesperson I encounter down. Terry not only broke through that barrier but she went above and beyond to make sure my buying experience was a pleasure. The people at the dealership all called me by name which in itself these days is rare. I was very impressed. Since I bought my last car at Metro Lexus most of the staff changed, this is now my 6th Lexus. I am a person who doesn't listen to what people say.......I just watch what they do. Thank you to Terry and all the staff for your help, patience, and good wishes. Beverly More
Terry is the BEST Another great experience at Metro Lexus. Great selection of certified pre-owned vehicles in excellent condition. The entire Metro Lexus team are alway Another great experience at Metro Lexus. Great selection of certified pre-owned vehicles in excellent condition. The entire Metro Lexus team are always pleasant and professional. Terry took excellent care of my husband and I and placed us in a beautiful vehicle. Thanks Metro Lexus and thanks Terry Ramey!! More
Professional and Positive My experience was very professional and positive. I felt everything was handled with honesty and integrity. It was a perfect example of what buying a My experience was very professional and positive. I felt everything was handled with honesty and integrity. It was a perfect example of what buying a luxury car should be like. More
Impeccable service I went into Metro Lexus and was immediately greeted by Abed. After we explained what our needs were he went and picked out the perfect car. We fell in I went into Metro Lexus and was immediately greeted by Abed. After we explained what our needs were he went and picked out the perfect car. We fell in love with the looks and drive. Although we did not purchase right now, Abed has earned our business and I will purchase my Lexus at the end of the year. Please stop into Metro Lexus and ask for Abed More