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Metro Lexus

Cleveland, OH

4.9
3,148 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,148 reviews

September 16, 2019

Great experiences! Kevin and the entire crew at MetroLexus are top notch. We have always been very happy with their level of customer service and the Lexus product line. More

by Wilson
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
September 16, 2019

First purchase I came to Metro Lexus with my wife and two children (4ys and 11 months). I also traded in my car are motorcycle. I also had a bunch of family activiti More

by Will I Am
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesco Nappo, Robert Sprosty
September 16, 2019

Excellent experience Buying a car can be a tedious experience when a dealership places their priorities above the customer. Fortunately that was not the case when I purch More

by Ernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
September 16, 2019

Excellent online purchase experience and follow up. Abed follows up with email, text and phone calls to answer any questions or concerns post purchase. He is professional, polite and incredibly knowled More

by kps64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2019

Jody was beautiful Jody was awesome. She was very professional and thorough. She’s personable and knowledgeable. Even though I did not purchase from her or this dealer More

by Erin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jody Vlcek
September 15, 2019

Lease purchase Purchased my ES 350 at the end of the lease and the buying experience was efficient and painless. My salesman Rob Sprosty had everything lined up so w More

by Rick A (North Ridgeville)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sprosty, Denae Jones
September 15, 2019

Great experience! I am a salesperson for over 40 yrs. I expect only the best when it comes to customer service. I rate everyone on my personal success in sales. Followi More

by pita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian has been awesome in helping me understand the tech side of this new purchase.
September 15, 2019

Terry is the BEST Another great experience at Metro Lexus. Great selection of certified pre-owned vehicles in excellent condition. The entire Metro Lexus team are alway More

by GSS2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2019

Professional and Positive My experience was very professional and positive. I felt everything was handled with honesty and integrity. It was a perfect example of what buying a More

by sldesigner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2019

Impeccable service I went into Metro Lexus and was immediately greeted by Abed. After we explained what our needs were he went and picked out the perfect car. We fell in More

by Future Lexus Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
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