
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,152 reviews
Great experience Very personable, didn't feel like being pushed into something I didn't want, great experience! Already recommend to a friend. Thank you very much! Very personable, didn't feel like being pushed into something I didn't want, great experience! Already recommend to a friend. Thank you very much! More
Great experience! I have never owned a Lexus until now. What a great car leasing experience. From my first call with Christian Miller to set up a time to come in for a I have never owned a Lexus until now. What a great car leasing experience. From my first call with Christian Miller to set up a time to come in for a test drive to the delivery of my new RC300. Everyone was so helpful, knowledgeable and went out of the way to make sure I was happy with the experience. I'm truly a BIG fan of the Lexus experience!! More
Christian at MetroLexus was awesome!!! Christian Miller at MetroLexus made buying the Lexus ES 350 an awesome experience. He listens very well and works hard to find the perfect car for my Christian Miller at MetroLexus made buying the Lexus ES 350 an awesome experience. He listens very well and works hard to find the perfect car for my requests. I’d recommend him to anyone searching in the Northeast Ohio area. He went above and beyond. Sincerely Paul Bodnar (proud Lexus owner) More
Great to work with Jody was very warm and friendly, took her time to answer questions and show me around. She’s also ery attentive and wonderful to work with! Jody was very warm and friendly, took her time to answer questions and show me around. She’s also ery attentive and wonderful to work with! More
Metro Lexus was Great! Metro Lexus did a great job helping me find the perfect car. Abed was great to work with. He was very professional yet personable and made the car buy Metro Lexus did a great job helping me find the perfect car. Abed was great to work with. He was very professional yet personable and made the car buying process fun. Thank you Metro Lexus! More
#experiencedamazing at Metro Lexus Desiree Payne made my Lexus purchase amazing. Desiree took the time to learn and analyze my needs in a new vehicle and ultimately found me the perfect Desiree Payne made my Lexus purchase amazing. Desiree took the time to learn and analyze my needs in a new vehicle and ultimately found me the perfect Lexus. Desiree is kind, engaging, personable, extremely knowledgeable, and funny!!! She took the time to let me test drive any vehicles I wanted to, answered all one million of my questions, and searched the inventory until she found the vehicle that exactly matched everything I wanted! Purchasing a luxury vehicle is no small matter and Desiree made it an enjoyable experience! I also had a great experience with Francesco the finance manager and was surprised at the “unveiling” of my new NX300 on the showroom floor! I certainly appreciated the high level of customer service from Metro Lexus. I would most definitely recommend Metro Lexus to anyone looking for their perfect luxury vehicle! (Ask for Desiree Payne because she is simply the best!) More
Sales Experience Our experience was wonderful. Our salesman was knowledgeable and the entire dealership staff was professional and kind. They took their time to ensur Our experience was wonderful. Our salesman was knowledgeable and the entire dealership staff was professional and kind. They took their time to ensure we got into the vehicle that we wanted. Metro Lexus IS the only dealership we will work with in the future. Truly an exceptional experience all the way around! More
A Happy Face Dave was the salesman of the year in my eyes. He couldn’t have been more accommodating. He met all the extras & met my price. Dave was the salesman of the year in my eyes. He couldn’t have been more accommodating. He met all the extras & met my price. More
Lexus GX Desiree was terrific to work with on the purchase of our new Lexus GX. She was very knowledgeable on all of the vehicle features and easy to work with Desiree was terrific to work with on the purchase of our new Lexus GX. She was very knowledgeable on all of the vehicle features and easy to work with. After a quick conversation on the phone in which I described our vehicle option requirements, she had several choices lined up along with several finance scenarios by the time I showed up at the dealership. The entire team at Metro was easy to work with and they made us feel like very valued customers. The entire sales process was efficient and stress free. By far the best luxury car purchase experience we have had. More

Good service I was very impressed by the professional at Metro Lexus and the up front honesty with leasing my current vehicle. They made my car shopping experience I was very impressed by the professional at Metro Lexus and the up front honesty with leasing my current vehicle. They made my car shopping experience easy and painless! I LOVE my RX 350 and would highly recommend. More