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Metro Lexus

Cleveland, OH

4.9
3,234 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to ...
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,234 reviews

August 23, 2019

Great experience. Terry offered to hold the car until my schedule allowed me to get there. The finance manager did not pressure me to buy products I did not want. More

by Athensguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Jelleson
August 23, 2019

6mo service Chris is the best service advisor I have ever worked with. He is extremely pleasant, professional, and competent. I trust his judgement. Provides pers More

by Ladydina
Recommend Dealer
Yes
Employees Worked With
Chris Massaro
August 22, 2019

Great experience Very personable, didn't feel like being pushed into something I didn't want, great experience! Already recommend to a friend. Thank you very much! More

by AL091062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sustersic
August 22, 2019

Great experience! I have never owned a Lexus until now. What a great car leasing experience. From my first call with Christian Miller to set up a time to come in for a More

by Rshank1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2019

Christian at MetroLexus was awesome!!! Christian Miller at MetroLexus made buying the Lexus ES 350 an awesome experience. He listens very well and works hard to find the perfect car for my More

by Crocodyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2019

Great to work with Jody was very warm and friendly, took her time to answer questions and show me around. She’s also ery attentive and wonderful to work with! More

by otiochy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jody Vlcek
August 19, 2019

Metro Lexus was Great! Metro Lexus did a great job helping me find the perfect car. Abed was great to work with. He was very professional yet personable and made the car buy More

by Fleandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sustersic
August 18, 2019

#experiencedamazing at Metro Lexus Desiree Payne made my Lexus purchase amazing. Desiree took the time to learn and analyze my needs in a new vehicle and ultimately found me the perfect More

by kathygoodwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesco, Jeff, Christian , Desiree Payne
August 15, 2019

A Happy Face Dave was the salesman of the year in my eyes. He couldn’t have been more accommodating. He met all the extras & met my price. More

by rumae33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shahrokh
August 15, 2019

Sales Experience Our experience was wonderful. Our salesman was knowledgeable and the entire dealership staff was professional and kind. They took their time to ensur More

by Lexus2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
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