Metro Lexus

Terrty Jeleson The most positive experience we had shopping for the car. Wish all dealerships and salespeople worked this way. The agreed bodywork also met our hop The most positive experience we had shopping for the car. Wish all dealerships and salespeople worked this way. The agreed bodywork also met our hopes. More

Wonderful Customer Service & Friendly Staff! Walking into Metro Lexus the environment was welcoming and friendly. Sandie & Denae made my car leasing experience amazing! From the beginning I fel Walking into Metro Lexus the environment was welcoming and friendly. Sandie & Denae made my car leasing experience amazing! From the beginning I felt comfortable talking with Sandie and Denae, both were so patient and kind, they helped me pick the perfect car. I am so happy and satisfied with my new 2019 Lexus IS 300. I am now and forever apart of the Metro Lexus family! I highly recommend Metro Lexus and their amazing staff! Thank you again! More

Wonderful personalized service from Terry Ramey. Age is awes Everyone you come in contact with is friendly and helpful. M6 salesperson Terry Ramey is pleasant and patient. She answers your questions and goes abo Everyone you come in contact with is friendly and helpful. M6 salesperson Terry Ramey is pleasant and patient. She answers your questions and goes above and beyond . I knew unwanted to work with her the very first time I met her. She makes sure you are satisfied when you leave the dealership. More

Great Buying Experience I found my 2015 GS 350 online at Metro Lexus. I placed an offer online and what I wanted for my trade in. There was no haggling and my offer was accep I found my 2015 GS 350 online at Metro Lexus. I placed an offer online and what I wanted for my trade in. There was no haggling and my offer was accepted with no problems. I drove from Binghamton, NY to Metro Lexus in Cleveland, OH. When I arrived, Metro Lexus was expecting us and Terry Jelleson rolled out the red carpet and treated my friend and myself like gold. We took the car for a test drive, filled out all the paperwork and I was on my way back to NY with an hour. I was very impressed how organized, efficient and pleasant the whole experience was. I highly recommend Terry Jelleson and Metro Lexus. More

My New Happy Home My experience has been nothing but WONDERFUL. I feel so much like family. Metro has excellent customer as well. The cafe is definite a bonus. During My experience has been nothing but WONDERFUL. I feel so much like family. Metro has excellent customer as well. The cafe is definite a bonus. During my waiting time I felt as if I was home. Thank you for being a part of my new car purchase. Always a smiling face! More

Friendly Sales Staff David was informative and friendly. I didn't feel pressured to purchase and left feeling as if I had a broader knowledge of the models on the floor. H David was informative and friendly. I didn't feel pressured to purchase and left feeling as if I had a broader knowledge of the models on the floor. He's easy going, happy to help and available for any questions I might have about the car purchasing experience. Furthermore, he treated me like an adult from the moment I walked on the floor, where other dealerships would see just a young person. David was respectful, knowledgeable and kind. More

Helpful, informative, unobtrusive Dave was very accommodating and willing to talk to me about my interests in used vehicles. He knew that I was interested in a certain type of vechicle Dave was very accommodating and willing to talk to me about my interests in used vehicles. He knew that I was interested in a certain type of vechicle and did not pressure me into cars he knew I would not be interested. His friendly demeanor was approachable and accessible allowing me to express my honest opinion without reproach. Ultimately, I decided on another vendor, due to other considerations. More

RX300 I was looking for a Lexus RX300 in very good condition and with lower miles than average. Metro had one listed at a fair price. The listing had 30 plu I was looking for a Lexus RX300 in very good condition and with lower miles than average. Metro had one listed at a fair price. The listing had 30 plus photos and a detailed video. After my inquiry, Terry promptly contacted me and I traveled 150 miles to view this car. The car was ready for a test drive upon my arrival. Terry was well prepared with my trade value and worked with me for a fair out the door deal. He was persistent, but respectful. The paperwork was prepared in a timely manner. The dealership has a cozy atmosphere. I was not expecting this buying a car. I believe I got a good deal on a great used car. Overall, a very good experience with Terry and the staff. It was worth the long trip to Metro Lexus. More

Dave rocks! Very professional and knowledgeable. Working with Dave was easy and helpful. The pricing seemed fair and competitive. Dave had good follow up since I Very professional and knowledgeable. Working with Dave was easy and helpful. The pricing seemed fair and competitive. Dave had good follow up since I was on-site. More

Top Notch Experience! The best experience that I've had buying a car! David was knowledgeable, attentive, and asked all of the right questions. There was no pressure to mak The best experience that I've had buying a car! David was knowledgeable, attentive, and asked all of the right questions. There was no pressure to make a decision right away. He addressed all of my concerns, and was very easy to work with. I love my RX350! Looking forward to working with Dave and all the folks at Metro Lexus in the future! More