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Metro Lexus

Cleveland, OH

4.9
3,114 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,114 reviews

December 06, 2018

First time Lexus owner Christian was great! He takes the time to explain all of the great features that Lexus offers. He is VERY knowledgeable on all the bells and whistles! More

by Monica
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Sustersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yasmeen Jaffal
December 06, 2018

New car lease We met with Terry Ramey to review options for a replacement Lexus SUV and selected a RX450H. She and the staff at Metro Lexus were very professional a More

by Btwebs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanie Latessa, Steven Gierke, Yasmeen Jaffal
December 05, 2018

Amazing Lexus Experience I have not owned a Lexus, or even visited a dealership before, but I was blown away with the way David and Metro Lexus provide a customer experience l More

by Bscanlan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shahrokh
December 04, 2018

Super easy Great customer service. They really worked hard to help me get my new car. Super easy process and amazing dealership. Felt way more appreciated with t More

by Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sustersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2018

Grreat people! Great dealer! Specially sales person Abed was so great. He had contacted me from time to time on any special or benefit I can get from Lexus and he really cares abo More

by Kenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Person who works at cafe
December 04, 2018

Amazing experience My husband and I had such an amazing experience. From walking in the door and the atmosphere of metro Lexus to the help and assistance we received! To More

by Dancer23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2018

Engaged- Excited- Satisfied Aunre engaged us in every aspect of selectng our vehicle and options. His enthusiasm matched our excitement and, overall, we could not be more satisfi More

by Robert4321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Mason, Denae Jones, Aunre Davis
December 02, 2018

Great staff and service! Christian, my salesperson, is wonderful! He assisted me every step of the way and made my experience a true delight! Every person I encountered at M More

by TMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones, Yasmeen Jaffal
December 02, 2018

Great Experience - Greatt Service I had a great experience with the team at Metro Lexus when leasing a new car. Karen was very friendly and helpful throughout the process. They are More

by Connor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sustersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Mason, Denae Jones
November 28, 2018

Excellent personalized sales and service . I went to Metro Lexus looking for a used RX 350 or 450 H. I explained to Bosko G what I was looking for and the features and I needed. He quickly i More

by Sammy B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bosko Golubovic
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