
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,114 reviews
First time Lexus owner Christian was great! He takes the time to explain all of the great features that Lexus offers. He is VERY knowledgeable on all the bells and whistles! Christian was great! He takes the time to explain all of the great features that Lexus offers. He is VERY knowledgeable on all the bells and whistles! Absolutely thrilled with the overall experience!!! More
New car lease We met with Terry Ramey to review options for a replacement Lexus SUV and selected a RX450H. She and the staff at Metro Lexus were very professional a We met with Terry Ramey to review options for a replacement Lexus SUV and selected a RX450H. She and the staff at Metro Lexus were very professional and made our experience very comfortable. We have now purchased 3 cars from this dealership. Their service department is also excellent and we always take our cars there for service More

Amazing Lexus Experience I have not owned a Lexus, or even visited a dealership before, but I was blown away with the way David and Metro Lexus provide a customer experience l I have not owned a Lexus, or even visited a dealership before, but I was blown away with the way David and Metro Lexus provide a customer experience like none other. I must say that I am still looking at cars, and have not decided on which car is right for me, but I can say that I wish all cars that interest me were sold/serviced in the way that David and Metro presented the Lexus experience. I highly recommend that you visit Metro and ask for David; you won’t be disappointed. More
Super easy Great customer service. They really worked hard to help me get my new car. Super easy process and amazing dealership. Felt way more appreciated with t Great customer service. They really worked hard to help me get my new car. Super easy process and amazing dealership. Felt way more appreciated with this dealership vs. the Infiniti one I came from. More
Grreat people! Great dealer! Specially sales person Abed was so great. He had contacted me from time to time on any special or benefit I can get from Lexus and he really cares abo Specially sales person Abed was so great. He had contacted me from time to time on any special or benefit I can get from Lexus and he really cares about any prople who interested Lexus. I would strongly recommend Abed and metro Lexus. More
Amazing experience My husband and I had such an amazing experience. From walking in the door and the atmosphere of metro Lexus to the help and assistance we received! To My husband and I had such an amazing experience. From walking in the door and the atmosphere of metro Lexus to the help and assistance we received! Top of the line and wouldn’t want to go anywhere else! Thank you to Terry for helping us find our perfect car! More
Engaged- Excited- Satisfied Aunre engaged us in every aspect of selectng our vehicle and options. His enthusiasm matched our excitement and, overall, we could not be more satisfi Aunre engaged us in every aspect of selectng our vehicle and options. His enthusiasm matched our excitement and, overall, we could not be more satisfied. More
Great staff and service! Christian, my salesperson, is wonderful! He assisted me every step of the way and made my experience a true delight! Every person I encountered at M Christian, my salesperson, is wonderful! He assisted me every step of the way and made my experience a true delight! Every person I encountered at Metro made me feel like a valued customer! You get a sense that the staff members are very passionate about their work and are committed to quality service and excellence! More
Great Experience - Greatt Service I had a great experience with the team at Metro Lexus when leasing a new car. Karen was very friendly and helpful throughout the process. They are I had a great experience with the team at Metro Lexus when leasing a new car. Karen was very friendly and helpful throughout the process. They are very committed to customer satisfaction, and back it up with action. After leasing my new car, and driving home for the first time, I realized there was a miscommunication regarding a feature that I thought was part of the car. When I returned to the dealership, they addressed the issue immediately. Metro Lexus is great, and I recommend working with Karen! More
Excellent personalized sales and service . I went to Metro Lexus looking for a used RX 350 or 450 H. I explained to Bosko G what I was looking for and the features and I needed. He quickly i . I went to Metro Lexus looking for a used RX 350 or 450 H. I explained to Bosko G what I was looking for and the features and I needed. He quickly identified a vehicle in the price range I was interested in And he identified the perfect car. He stayed with me through the whole process process and was excellent in communicating values of the organization made sure I was satisfied. More