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Metro Lexus

Cleveland, OH

4.9
3,223 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,223 reviews

December 12, 2018

Awesome Friendly environment Clean showroom with complimentary water/coffee/snacks Many cars in their inventory to choose from. Terry was instrumental in g More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2018

Kevin Mc Guire is the best! I have worked with Kevin McGuire for over 18 years. Every time I buy a new car I go back to Kevin. He is low pressure, knows the product, and extrem More

by Thomas R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
December 11, 2018

Very professional and friendly! I had a great experience at Metro Lexus. By far the best dealership that I have worked with. Everyone was friendly, Honest and accommodating! A Firs More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
December 11, 2018

Metro Lexus I have leased and/or bought 12 cars from metro Lexus. First and foremost I have always been happy with each and every one of the cars A truly great p More

by Garyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Spacagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McGuire, Steven Gierke
December 11, 2018

EXCELLENT customer service I really appreciated the excellent customer service from Terry. Everyone that was involved in the car buying process was very kind and knowledgeable. More

by Cella Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones, Dave Schafer, Terry Jelleson
December 11, 2018

Best ever!! I have purchased cars for 60+ years and have never had a car-buying experience this good. Matt Long is top notch. He listened to us and found a car More

by Ernie car guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2018

Outstanding Matt Long did a great job. This is my sixth Lexus at this dealership in addition to sending a dozen of my friends who had purchased a Lexus as well. V More

by SAFEMONEYGUY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Gierke, Denae Jones, Yasmeen Jaffal
December 11, 2018

Many great experiences This is our 10th ES and I believe our 14th Lexus. Metro has changed quite a bit in the last few years but the experience is the same. More

by paperlyons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patty Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Spacagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Gierke, James Ferguson, Desiree Payne, Denae Jones
December 11, 2018

Felt like family! Matt was so helpful when purchasing our new car. He made me feel like I was special and treated me like family. We will be back to see him for all fut More

by sweetiepie1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2018

got the deal done Matt worked with me to make a good deal for both of us, and he's been a great contact for any questions since then. More

by customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
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