Metro Lexus

Greatest most professional dealership I have ever visited. If someone would ask customers to describe how they would like to be treated when purchasing an automobile, they would describe Chris Johnson and his If someone would ask customers to describe how they would like to be treated when purchasing an automobile, they would describe Chris Johnson and his staff. I've been to several dealerships in my life, and I must say, nothing compares to how Mr. Johnson and his staff cater to their customer. Finally! A dealership that "gets it"! Thank you, Chris! Above and beyond my high expectations! More

Slippery Business Practice Chris Johnson, a man of integrity! Chris stepped in and rectified the situation in a calm professional manner. truly an asset to the Metro Lexus te Chris Johnson, a man of integrity! Chris stepped in and rectified the situation in a calm professional manner. truly an asset to the Metro Lexus team... More

Simply the Best! Chris Johnson and his staff are remarkable. Chris went out of his way to accommodate us and make us feel special. His dealership is what every deal Chris Johnson and his staff are remarkable. Chris went out of his way to accommodate us and make us feel special. His dealership is what every dealership should be. He is a true asset to the Lexus team. Berni Barresi was very wam and caring. She was the best salesperson with which we have ever dealt. Mike Gleydura was extremely knowledgeable and went out of his way to make sure we had the information we needed. Misael Minaya handled our financing respectfully and efficiently. This dealership is in a class by itself, from the elegance of the surroundings to the professionalism of the staff. This was the only car buying experience we actually enjoyed and look forward to doing again. Metro Lexus is absolutely the best! More

Not trustful I had a bad experience when I purchase a new car from this dealership via Internet. They rushed the car delivery to get my money and Forgot to instal I had a bad experience when I purchase a new car from this dealership via Internet. They rushed the car delivery to get my money and Forgot to installed a remote starter option. Separately, I could not get refund for car registration which I declined. I would not put my trust in this dealership and would not recommend to deal with it via Internet. More

Amazing Customer Experience I recently purchased a 2015 RX 350 from Metro Lexus and had an amazing experience working with Chris Johnson. He took his time to make sure that I fel I recently purchased a 2015 RX 350 from Metro Lexus and had an amazing experience working with Chris Johnson. He took his time to make sure that I felt comfortable with my purchase, and his pricing was the most competitive. I had done my research with two other stores in the Cleveland area. The entire team at Metro was friendly and informative and really took the time to take me through all my questions and even show me how every feature worked. It was by far the most comfortable and confident buying process I have ever had. Thanks again Chris. I love my new Lexus!!!! More

A December to Remember!! I've dealing with Metro Lexus & Mo Amawi since 2005. This is my 5th Lexus. Mo is professional & a pleasure to deal with. He understands what I'm loo I've dealing with Metro Lexus & Mo Amawi since 2005. This is my 5th Lexus. Mo is professional & a pleasure to deal with. He understands what I'm looking for in a new car purchase. I just purchased a new NX 200t F Sport. Mo goes above & beyond to make the deal work. Dealing with Mo certainly makes December a month to Remember. Jose Velez was very enjoyable to work with in the delivery process also. He did a great job explaining things. Even Antwain Board remembered the day I picked up my 09 RX350. Mo & Metro Lexus really do make it a Once in a Lifetime Experience. Also Tom in Parts is great to work with. More

Great Experience! From the moment we walked through the doors we were welcomed with smiles and warm greetings. The staff was knowledgeable and extremely courteous. Th From the moment we walked through the doors we were welcomed with smiles and warm greetings. The staff was knowledgeable and extremely courteous. The dealership was warm, cozy and super clean. Many thanks to Antwain and CJ for such a great experience! I look forward to doing business again. More

I Love My Car Originally I had no desire to buy a new car at this time. I only wanted to test drive. But when I drove my RX 350, I loved it. The deal was even bette Originally I had no desire to buy a new car at this time. I only wanted to test drive. But when I drove my RX 350, I loved it. The deal was even better. Thomas Cargill kept calling sharing the various deals that were available and I thought I cannot lose with these deals. Tom was very professional and made me feel very good about doing business with Metro Lexus. And the other members of the team were also excellent especially Jose, whom I have had to visit with several times in getting to know my new car. Thanks Metro Lexus for a great experience. I Love My Car! More

This is my 5th Lexus! I have been going to Metro Lexus since 1996. Mo Amawi has assisted me and several of my family and friends find the perfect auto. He always listens to I have been going to Metro Lexus since 1996. Mo Amawi has assisted me and several of my family and friends find the perfect auto. He always listens to my needs. Mo is friendly, professional, available and knows the Lexus product line very well. I have always been satisfied with the sales and service at Metro. Thank you Mo and Metro Lexus! More

Awesome vehicle...Even better customer service! Oustanding Experience! This was one of the most seamless experiences in purchasing a new car. From start to finish Chris Johnson and his team handled Oustanding Experience! This was one of the most seamless experiences in purchasing a new car. From start to finish Chris Johnson and his team handled the entire experience with care and constant professionalism. This is my second Lexus and the overall experience was top notch. I would highly recommend Metro Lexus and the team that I worked with of Chris Johnson, Antwain Board, Carlyn Sponseller, Steven Gierke and Jack Flynn. They're the best! More