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Metro Lexus

Cleveland, OH

Overview
Employees
Reviews
Vehicles
4.9
3,150 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,150 reviews

October 06, 2024

Excellent customer service. It has been a pleasure working with her to find my perfect vehicle. More

by Jared
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Metro Lexus responded

The pleasure is all ours, Jared! Thank you, and enjoy your new ride! — Metro Lexus Team

October 05, 2024

Matt was incredible and so easy to deal with purchasing a car and I couldn’t be happier with my experience and the car I drive now. More

by Mgansey
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Metro Lexus responded

Mgansey, we're delighted to hear that Matt made your car-buying experience a positive one at Metro Lexus. Enjoy driving your new vehicle!

October 04, 2024

We have purchased from Meteo Lexis for 20 years and have had excellent service. Matt Long has been very accommodating and has served us well. More

by dianemv75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Metro Lexus responded

Thank you for your continued loyalty to Metro Lexus over the years, Diane! We're delighted to hear that Matt has provided excellent service and accommodated your needs. We look forward to serving you in the future!

October 03, 2024

Never disappointed! I’ve been a customer for years. I went four months ago and rates were extremely high and did not renew my lease. Then I hear from Tori with great new More

by Yari123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Metro Lexus responded

We're delighted to hear that Tori provided such excellent service and helped meet your needs at Metro Lexus! Thank you for being a loyal customer, and we're glad we could assist with your lease renewal. Enjoy the ride!

October 03, 2024

Was a very good and pleasant experience. Allison kept me up to date on the progress of my RXh and had no issues when I decided to trade in my vehicle at the last minute. Very smooth process More

by Foodguy59
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Mohridge
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Oct 04, 2024 -

Metro Lexus responded

We're delighted to hear that Allison made your experience at Metro Lexus smooth and pleasant! Thank you for choosing us, and enjoy your new Lexus RX h!

October 01, 2024

I was very impressed with the whole experience. It was a masterclass in customer service. More

by Mynewlexus
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Metro Lexus responded

We really appreciate you taking the time to leave Metro Lexus this awesome review, thank you!

October 01, 2024

Great friendly staff, always a great experience with everyone there, thank you for going above and beyond. More

by AP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Metro Lexus responded

Thank you for the kind words! We're delighted to hear that our Metro Lexus team provided an exceptional experience. We appreciate your support and look forward to serving you again!

October 01, 2024

Ryan Yee was a pleasure to work with. Professional demeanor, knowledgeable, and approachable. An asset to your organization. Ryan comprehensively answered all of my questions. My thanks. More

by Tjc209
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman who handled the financing was excellent as well.
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Oct 01, 2024 -

Metro Lexus responded

We're delighted to hear that Ryan provided such excellent service at Metro Lexus. Your kind words about his professionalism and knowledge mean a lot to us. Thanks for sharing your experience!

Oct 02, 2024 -

Tjc209 responded

Ryan Yee was a pleasure to work with. Professional demeanor, knowledgeable, and approachable. An asset to your organization. Ryan comprehensively answered all of my questions. My thanks

October 01, 2024

I had a great experience at Metro Lexus. Ryan got me the car I wanted and kept me updated as I was waiting for the vehicle to arrive. He is kind and professional and I was treated with respe More

by Wdstein
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Metro Lexus responded

We're delighted to hear that Ryan provided you with such a positive experience at Metro Lexus. Enjoy your new ride and thanks for the recommendation!

September 30, 2024

I recently had the pleasure of purchasing my new Lexus from Metro Lexus and I can’t recommend them enough! From start to finish, the experience was smooth and enjoyable, thanks in large part to my salespe More

by Ron
Recommend Dealer
Yes
Employees Worked With
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Metro Lexus responded

Ron, we're delighted to hear that Tori and the Metro Lexus team made your car-buying experience smooth and enjoyable. Thank you for recommending us! Enjoy your new Lexus!

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