Allison Smith
Allison Smith at Metro Lexus
Refer Me

Allison Smith

Digital Retail Representative

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
28 Reviews

I have been with Metro Lexus here in Cleveland for about two years after spending the last 10 years in Charlotte, NC. While down there I worked for a large automotive group working as an internet sales manager and consultant. I have 9 years of experience in the automotive industry, with a focus primarily on digital retail/internet sales. I was born and raised in West Salem, Ohio. I received my Bachelor of Arts in Public Relations/Communication from the University of Akron. I have a Master of Arts in Communication from Queens University of Charlotte. In my free time I love spending time with my husband and two sons, 7 and 9.

Dealership Experience

1 yr, 10 mos

Industry Experience

9 yrs, 10 mos

5.0

28 Reviews

Write a Review

28 Reviews of Allison Smith

April 24, 2024

Dealership Rating
Employee Rating

Allison is always a pleasure to work with, a great communicator, and very Knowledgeable. She made my first time Lexus purchase memorable and a breeze. We highly recommend her to anyone looking for a p More

by Marie M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2024

Metro Lexus responded

Marie, we're delighted to know that Allison made your first Lexus purchase a memorable one at Metro Lexus. We appreciate the recommendation and are here for any future needs you may have!

April 16, 2024

Dealership Rating
Employee Rating

Allison made my experience very pleasant easy and smooth. She is very informative and helpful More

by Leurimom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2024

Metro Lexus responded

Thank you for leaving Metro Lexus a five-star review! We are happy to hear that Allison made your experience a breeze. Have a great rest of your day!

April 10, 2024

Dealership Rating
Employee Rating

Easy to work with and no pressure. Felt very comfortable, would certainly recommend and use again in the future! More

by oliverslawson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp

Apr 11, 2024

Metro Lexus responded

We're glad to know you had a comfortable and pressure-free experience at Metro Lexus! Your recommendation means the world to us. Looking forward to serving your automotive needs in the future!

April 01, 2024

Dealership Rating
Employee Rating

It is a pleasure working with Allison. Helped me get an NX in 10 days More

by kck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Apr 01, 2024

Metro Lexus responded

We love seeing 5-star reviews. Thanks!

March 31, 2024

Dealership Rating
Employee Rating

Great car, well coordinated purchase and pickup online. Excellent experience. I'll buy with Metro again. More

by shelton124
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 01, 2024

Metro Lexus responded

Shelton, we're delighted to know you had an excellent experience with your online purchase here at Metro Lexus. We look forward to assisting you again in the future!

March 31, 2024

Dealership Rating
Employee Rating

Everyone at the dealership was helpful and knowledgeable. Allison and others were prepared for our visits making them very efficient. More

by Pszymborski2922
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Apr 01, 2024

Metro Lexus responded

We're glad to know our team at Metro Lexus was able to provide you with an efficient and helpful experience. Thanks for the positive feedback about Allison, we appreciate it!

March 12, 2024

Dealership Rating
Employee Rating

Allison Smith along with Metro Lexus were able to make my car purchasing a very pleasant experience. From discussing what I wanted in a new vehicle to being respectful of my trade in, they were knowledgeable More

by catalfukat
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 12, 2024

Metro Lexus responded

We're so glad to know that Allison and our team at Metro Lexus made your car buying experience a special one. We appreciate the recommendation, and we hope you enjoy every ride in your new vehicle!

March 11, 2024

Dealership Rating
Employee Rating

I can’t say enough about this Dealership. From Allison the Digital sales rep to the rest of the team, the professionalism was top notch. They made the process of purchasing a vehicle a pleasa More

by allans7934
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Mar 11, 2024

Metro Lexus responded

We're delighted to know that you had a pleasant buying experience with our team at Metro Lexus, especially Allison. Your kind words about our professionalism are greatly appreciated!

February 28, 2024

Dealership Rating
Employee Rating

From the first email inquiry Allison was super responsive and provided clarity on the vehicles was interested in. She made the entry process easy and enjoyable. I would recommend and I have both Allison an More

by tim.mandilakis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2024

Metro Lexus responded

Tim, it's great to know that Allison was able to assist you so effectively at Metro Lexus. We appreciate your recommendation and hope to work with you again in the future. Enjoy the new ride!

February 24, 2024

Dealership Rating
Employee Rating

Allison and Metro Lexus have been great every step of the way with my car buying experience. You can tell that their main goal is customer satisfaction and that they take pride in everything they do. Their p More

by Evan.Burton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Metro Lexus responded

Evan, we're delighted to know that Allison and our team at Metro Lexus made your car buying experience a great one. We appreciate the future recommendations! Enjoy your new ride!

1

Dealership Inventory (237 Vehicles)

used 2021 Jeep Grand Cherokee car, priced at $30,471
2021 Jeep Grand Cherokee
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2019 Mazda Mazda6 car, priced at $24,535
2019 Mazda Mazda6
used
Machine Gray Metallic exterior
Automatic
Front-wheel Drive
used 2023 Lexus RX 350 car, priced at $49,835
2023 Lexus RX 350
used
Iridium exterior
Automatic
Front-wheel Drive
used 2020 Acura RDX car, priced at $32,449
2020 Acura RDX
used
Lunar Silver Metallic exterior
Automatic
All-wheel Drive
new 2023 Lexus ES 300h car, priced at $57,435
2023 Lexus ES 300h
new
Gray exterior
CVT
Front-wheel Drive
used 2020 Lexus NX 300 car, priced at $29,985
2020 Lexus NX 300
used
Atomic Silver exterior
Automatic
All-wheel Drive