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Metro Lexus
Cleveland, OH
3,140 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,140 reviews
August 28, 2024
Very welcoming dealership, everyone was very pleasant to deal with. Ryan Yhee was knowledgeable, kind, and very patient with me . I had a lot of questions and he was more than happy to explain everything t deal with. Ryan Yhee was knowledgeable, kind, and very patient with me . I had a lot of questions and he was more than happy to explain everything throughly. I will recommend Metro Lexus to everyone. More
by Ohiomaymay
August 28, 2024
Working with Ryan Yee to get our new TX was a pleasure. He helped us get exactly what we were looking for and the whole process was seamless! He helped us get exactly what we were looking for and the whole process was seamless! More
by therese.nally
August 26, 2024
My experience at Metro Lexus has always been excellent including my Salesman Colin Haire. I have purchased 5 vehicles from Metro Lexus and could not ask for better customer service. From the minute you including my Salesman Colin Haire. I have purchased 5 vehicles from Metro Lexus and could not ask for better customer service. From the minute you walk in the door too leaving you are given the utmost attention and courtesy More
by Jearoda
August 26, 2024
I have always received excellent customer service from Metro Lexus on Brook Park Rd, which is why I returned to purchase another Lexus vehicle. Colin was attentive and provided great expertise. He listene Metro Lexus on Brook Park Rd, which is why I returned to purchase another Lexus vehicle. Colin was attentive and provided great expertise. He listened to my wants and needs that allowed me to complete my second Lexus vehicle purchase from this dealership. Colin's communication with John and Julie in finance allowed me to have a wonderful buyer experience. More
by Lexi
August 20, 2024
Best dealership we have ever dealt with when buying a car every one was so nice every one was so nice More
by lkholbert0912
August 17, 2024
Candice was extremely knowledgeable right away and helped narrow down my search. She made me feel very comfortable and it was clear she wanted to help me find what was best for me while respecting my time. narrow down my search. She made me feel very comfortable and it was clear she wanted to help me find what was best for me while respecting my time. I went to about 4 dealerships that day and she was by far the best one I worked with! I would definitely buy a car from her! More
by Mlacin
Employees Worked With
August 16, 2024
I appreciate how nice the valet people were and timely they were when picking my up and returning my car, I also like they where very informative on what was done to my car. It has always been a pleas they were when picking my up and returning my car, I also like they where very informative on what was done to my car. It has always been a pleasure dealing with Metro Lexus. Thank you. Linda Cowan More
by Sanitybell
Employees Worked With
August 15, 2024
Second vehicle I have purchased from Ryan within 90 days. Always the best purchase experience with Ryan and the way they set up financing so it would be quick once I arrived at the dealer was great. Will alw Always the best purchase experience with Ryan and the way they set up financing so it would be quick once I arrived at the dealer was great. Will always go back to Ryan for used and new cars. More
by Bielmc20
August 14, 2024
I live in Huntsville AL and felt extremely comfortable with Seth and the team at Metro Lexus to support me during this purchase. The car is beautiful and as promised. with Seth and the team at Metro Lexus to support me during this purchase. The car is beautiful and as promised. More
by micforte
August 14, 2024
Great experience! Colin was fantastic to work with. He did a great job explaining the vehicles and their features. He also communicated with me very well through the p Colin was fantastic to work with. He did a great job explaining the vehicles and their features. He also communicated with me very well through the process. Following that Tysean did an excellent job of explaining how to use the technology features in the car. That was very helpful. More
by Bbeckwith
