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Metro Lexus

Cleveland, OH

4.9
3,139 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,139 reviews

August 03, 2024

I had a wonderful experience purchasing my first ever Lexus at Metro Lexus. Abed was extremely helpful and he helped find my perfect car. More

by Mmldvm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Metro Lexus responded

We're delighted to hear that Abed made your first Lexus purchase a wonderful experience at Metro Lexus! Enjoy your new car and thank you for choosing us!

August 01, 2024

Worked with Seth Collins. He is excellent at his job. Drove 3 hours one way to get my vehicle. Seth had every detail lined up and ready to go. If visiting this location, do y More

by KCBus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Metro Lexus responded

Thank you for making the trip to Metro Lexus! We're delighted to hear that Seth provided such excellent service and had everything ready for your visit. Enjoy your new vehicle, and we appreciate the recommendation!

August 01, 2024

A real enjoyable car buying experience. Very nice staff to work with and helpful too. More

by Kirk H.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Mohridge
Aug 02, 2024 -

Metro Lexus responded

Kirk, thank you for this 5-star review of Metro Lexus! We will pass along your kudos to our team. Take care!

July 29, 2024

Everyone was extremely helpful and polite. Simon answered all of our questions and explained our options. More

by Hairmirage
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Metro Lexus responded

Thank you for sharing your experience! We're glad to hear Simon and the team at Metro Lexus were helpful and polite. Enjoy your new ride!

July 29, 2024

I had an excellent experience with Metro Lexus. The staff provided a awesome delivery presentation. I was met by the VP of the dealership in the lot and he assisted me with the vehicle I purchased More

by greganderson7786
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Metro Lexus responded

Thank you for sharing your excellent experience with Metro Lexus! We're glad to hear our team, including the VP and your salesperson, provided professional and attentive service. Enjoy your new vehicle!

July 25, 2024

The whole process was very straight forward, no haggling needed. Price was true market price, no dealership fee, nothing to worry about. I loved the fact that we were given all the numbers upfront and no su More

by Gulnara R
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Metro Lexus responded

Gulnara, we're delighted to hear that your experience at Metro Lexus was smooth and transparent. Enjoy your new car!

July 17, 2024

I recently had the pleasure of purchasing a car from Metro Lexus, and I can't say enough positive things about my experience, largely thanks to Candice. From the moment I walked into the dealership, Can More

by sherif nagiub
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Metro Lexus responded

Sherif, we're delighted to hear that Candice provided such exceptional service during your visit to Metro Lexus. Thanks for sharing your positive experience and recommendation! Enjoy the new car!

July 16, 2024

I always have a great experience with Matt Long and Metro Lexus. Great work Matt! More

by gijoe29475
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Metro Lexus responded

Thank you for leaving Metro Lexus a five-star review! We are thrilled that Matt was a pleasure to work with.

July 14, 2024

New & Proud Lexus Owner: Out of this world great and smooth time! Simon was an absolute blast to work with. An overall beautiful dealership and an unforgettable experience! Let’s not forget Dave in fina More

by Jimjamm28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Metro Lexus responded

We're delighted to hear that Simon and Dave made your experience at Metro Lexus unforgettable! Enjoy your new F Sport, and thanks for the enthusiastic recommendation!

July 11, 2024

Excellent customer service Simon very knowledgeable and thorough Car detailing was excellent Excellent explanation of all the features of the Lexus Rx 350 More

by ronhoots
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Mohridge
Jul 11, 2024 -

Metro Lexus responded

Thank you for the positive feedback! We're glad to hear Simon and our team at Metro Lexus provided excellent service and thorough explanations. Enjoy your new Lexus RX 350!

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