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151 Reviews of Metro Lexus - Service Center
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February 15, 2023
Excellent service department. Thorough, professional and honest. We especially appreciate Jeff Miller's attention to detail. Thorough, professional and honest. We especially appreciate Jeff Miller's attention to detail. More
by Bb
Employees Worked With
Helpful February 11, 2023
Very accommodating and friendly staff. I got my oil changed and car detailed. When I got the car back it looked and smelled brand new. I got my oil changed and car detailed. When I got the car back it looked and smelled brand new. More
by Denisemarie1981
Employees Worked With
January 25, 2023
James replaced the battery in the remote key. He was outstanding answering various questions. My husband and I compare Metro Lexus to the old-fashioned car dealership in the 1980s. He was outstanding answering various questions. My husband and I compare Metro Lexus to the old-fashioned car dealership in the 1980s. More
by Virginia
Employees Worked With
December 21, 2022
Jeff Miller and the staff was very helpful and professional. Very knowledgeable about any questions or concerns we had. Very satisfied with service. Would recommend to anyone I know that needs qu professional. Very knowledgeable about any questions or concerns we had. Very satisfied with service. Would recommend to anyone I know that needs quality work done More
by Stirtmirej
Employees Worked With
December 10, 2022
Josh is a great asset to the service department. He kept me informed the entire time and when it came time to discuss the work that needed to be done and explained in detail the importance why he re He kept me informed the entire time and when it came time to discuss the work that needed to be done and explained in detail the importance why he recommended changing the brakes now before winter. Josh and Jeff are the reasons I continue work with Metro Lexus service. Thank you guys More
by Ardarwish6
December 09, 2022
Great review, thanks to Paul in service. He personally took care of my car and made sure I had a ride to the airport and ride back to the dealership. He personally took care of my car and made sure I had a ride to the airport and ride back to the dealership. More
by kaneed
Employees Worked With
November 30, 2022
The service dept was very helpful in assisting with my car issue. They went the extra mile and were very informative. I trust their opinions. car issue. They went the extra mile and were very informative. I trust their opinions. More
by mmv3030
November 17, 2022
Great Customer Service. Fair Pricing. Convenient Scheduling. Professional 100% satisfied with entire experience. Highly recommend! Fair Pricing. Convenient Scheduling. Professional 100% satisfied with entire experience. Highly recommend! More
by CLUBMOMMY2003
Employees Worked With
Cassie Thadeus
November 15, 2022
I have been a Lexus owner since 2004 and have worked with many service consultants in both Florida and Ohio. Cassie Thadeus is, by far, the best. She is knowledgeable, professional and very cognitional to sp many service consultants in both Florida and Ohio. Cassie Thadeus is, by far, the best. She is knowledgeable, professional and very cognitional to speak with. Cassie makes me feel like I'm working with a trusted friend. Thanks, again, Metro Lexus for the great service and I would recommend your service department to anyone as long as they have the opportunity to work with someone as wonderful as Cassie. More
by gardnerlib
Employees Worked With
Cassie Thadeus
