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Metro Nissan of Montclair

Montclair, CA

4.8
702 Reviews
Metro Nissan of Montclair has been in the community since 1970. Our commitment is to exceed our customers expectations. From Sales to Service and Parts Dept you will get the best service and experience. Why? That's "Doing it Right!"
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9440 Autoplex Street

Montclair, CA

91763

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Showing 702 reviews

July 25, 2017

Exceptional service Metro Nissan of Montclair provides great hospitality and customer service especially Raj. Raj thank you for assisting me with my lease on the rogue. Y More

by Sobregon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raj Bartia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2017 -

Metro Nissan of Montclair responded

Thank you so much for the review, Sobregon! We were happy to read about what an amazing experience you had during your visit to Metro Nissan of Montclair! We were also glad that Raj was able to make that experience possible! We hope that you will consider us again for your next lease or vehicle purchase! Enjoy your Rogue, and have a great day!

June 12, 2017

Great Service My goal was to get out of the dealership in under 4 hrs. I got out in 3. John Rocha was great to work with, kind, straightforward, and knowledgeable. More

by Nissan Owner 17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rocha
Jun 12, 2017 -

Metro Nissan of Montclair responded

Thank you for the review, Nissan Owner! We very much appreciate you coming into Metro Nissan of Montclair and we are happy to hear that you intend to choose us in the future. Glad to hear that John was exceptionally helpful! We make sure that each and every member of our team is as great as John. Have a great day!

June 04, 2017

great experience very helpful i received good customer service while I was at nissan , good offers i was very pleased with my service at nissan . great deal! great experience More

by dnuno89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john rodriguez
Jun 05, 2017 -

Metro Nissan of Montclair responded

Thank you for your review of us, dnuno89! We are absolutely pleased to hear about the positive experience you have had with Metro Nissan of Montclair. We hope that John Rodriguez provided excellent service while you were here. Please think of us in the future when you are shopping for a new vehicle or need some service to your current vehicle. Have a wonderful day!

May 30, 2017

Bad customer service Waited 30 min. to see a sales representative. Which there was about 20 of them when I first arrived just standing around having a pow wow. Worst custo More

by Blanco85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember don't care
Jun 01, 2017 -

Metro Nissan of Montclair responded

Hello Blanco85... Sorry to hear you had a less the favorable experience during your recent visit. I'd like to know more about your visit and learn what we could have done different. Whether you buy a car from us or not in the future, we'd still like to know how we can better improve our service. Please call me at (909) 625-5575 and ask for Vince.

May 29, 2017

Honesty My daughter and I went to Metro to meet with Gil the fleet mgr (I wasn't aware of his capacity at the time of the email or phone call).He spoke to us More

by Richard DeLeon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Hash
May 31, 2017 -

Metro Nissan of Montclair responded

We would first like to thank you for choosing Metro Nissan of Montclair. We greatly appreciate you coming in and then leaving us your review, Richard. We are beyond happy that your family could drive away satisfied with your vehicle! We hope that you think of us in the future if you are in need of any service or a new vehicle. Have a great day!

April 22, 2017

Great Customer Service Thank you to Felix Ayala !! Thanks to him I got my first car. Everything went so well. He was really nice and was very helpful. This is the first time More

by Avega1097
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix Ayala
Apr 24, 2017 -

Metro Nissan of Montclair responded

We would like to thank you for taking the time to leave your review, Avega! It is great to hear that we could not only make your car shopping a pleasant experience but also help put you into your first car. How exciting! Well, we hope you absolutely love it. Take care and drive safely!

March 31, 2017

Felix was a great help! Very friendly I came in and Felix Ayala answered all my questions and got me exactly what I wanted. I definitely recommend him when ever looking for a new car. More

by Aunlaje08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix Ayala
Mar 31, 2017 -

Metro Nissan of Montclair responded

Thank you for your great review! We love to hear that our trained professionals are giving our customers a fantastic car-buying experience. We will make sure that Felix hears about the shout-out you have given him here. I'm sure that he will appreciate it. We hope you consider Metro Nissan Montclair the next time you are in the market for a new Nissan. Follow us on social media to hear about future giveaways and sales! Have a good weekend, Aunlaje08!

March 29, 2017

Warning! If you buy a car they are great. But the moment something goes wrong good luck they have the worst customer service and mangers just stand there witho More

by Brndvl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Managers
Mar 30, 2017 -

Metro Nissan of Montclair responded

Hello Brndvl, I'm sorry to hear your recent visit to our Service Dept did not meet your expectations. We pride ourselves in providing the best experience to all our customers before, during and the sale. We realize that all our customers are valuable to our success. Please give me a call or email. I'd like to know more about your visit and how we can better improve. Vince Contreras vcontreras@metronissan.com (909) 625-5575

March 18, 2017

Good service good deals Everyone was friendly and helped us get exactly what we wanted at a fair price. We left with a brand new car with no regrets More

by Mark555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 20, 2017 -

Metro Nissan of Montclair responded

We are so happy that we could make your buying experience a pleasant one. Please come again next time you are in the market for a car! Have a great week, Mark!

March 06, 2017

It was fun. Adrian and Julio worked with us and were honest. Didn't wanna hustle you for your money while still establishing what they are asking for as well as w More

by Jose Montes Garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio, Adrian
Mar 06, 2017 -

Metro Nissan of Montclair responded

We are happy to have made your first buying experience a positive one, Jose. We thank you for your great review and hope you have a nice day!

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