MetroWest Subaru

Excellent. Always courteous and helpful. Yesterday David was great at explaining service for my car. Very positive experience. Always courteous and helpful. Yesterday David was great at explaining service for my car. Very positive experience. More

Service department has been very reliable. Some employees have been there for many years, and their experience is valuable. Some employees have been there for many years, and their experience is valuable. More

The mechanics and advisors are both great always. The service is good, too. The explanation is clear to understand. I have a good experience every time. The service is good, too. The explanation is clear to understand. I have a good experience every time. More

Ross was amazing! He has a great personality and is very knowledgeable about the vehicles. I feel I got a fair deal. He has a great personality and is very knowledgeable about the vehicles. I feel I got a fair deal. More

Great customer service. The process of making an appointment, getting updates is very efficient and professional. The process of making an appointment, getting updates is very efficient and professional. More

Mike in service was responsive and a good communicator. We had a long service and were able to use the complimentary valet service. The pickup and delivery was quick and efficient and we felt comfortable w We had a long service and were able to use the complimentary valet service. The pickup and delivery was quick and efficient and we felt comfortable with how the car was handled! We will recommend MetroWest to our friends. More

This is my third experience working with Marc from the Sales team and the experience is always top-notch. Marc brings his extensive years of experience, knowledge of Subaru vehicles, and is always profess Sales team and the experience is always top-notch. Marc brings his extensive years of experience, knowledge of Subaru vehicles, and is always professional, highly responsive, and helps troubleshoot any questions/issues with the sale. Marc and the Subaru Metrowest sales team operate with the utmost respect, and are honest and transparent about the sales process, making it low stress and enjoyable. Will continue to highly recommend Marc and the Metrowest team to friends and family. Thank you for the seamless and stress-free sales experience Marc. This is why we are very happy with our third sales experience here - We love the product and working with you and your team! More

Louis was exceptional during my visit. He replaces my vehicle mats .I couldn't ask for anything better. He replaces my vehicle mats .I couldn't ask for anything better. More

Fantastic experience at MetroWest Subaru! Adam Duffy was incredibly responsive and went out of his way to help with pricing on a major service, and scheduling was effortless. The entire staff Adam Duffy was incredibly responsive and went out of his way to help with pricing on a major service, and scheduling was effortless. The entire staff was friendly, knowledgeable, and welcoming. My service rep, Chan, kept me updated throughout the process, which I really appreciated. From drop‑off to pickup, everything was smooth and impressive. I’ll definitely be back and highly recommend them! More

Got a timely appointment with excellent service staff and round trip ride service. Problem diagnosed and fixed ! round trip ride service. Problem diagnosed and fixed ! More