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MetroWest Subaru

Natick, MA

4.8
762 Reviews
Discover the unparalleled automotive experience at MetroWest Subaru, situated at 948 Worcester Road in Natick, MA. As your premier destination for new Subaru and high-quality used vehicles, we are dedicated to ensuring that your car shopping journey is not only enjoyable but also financially advantageous. Our committed sales team and expert technicians are ready to guide you through every step, making the process seamless and fun. Explore our extensive online resources and allow our exceptional network of professionals to assist you in finding your ideal Subaru or the pre-owned car, truck, or SUV of your dreams today! With a wealth of experience, our knowledgeable sales staff near Boston, Massachusetts, is well-equipped to fulfill your specific requirements. Take advantage of our searchable online inventory showcasing the latest Subaru models and a carefully curated selection of well-maintained used cars from top manufacturers in the Boston area. At MetroWest Subaru, we understand the importance of financial flexibility. Our financial staff has been providing expert advice for years, helping customers secure affordable Subaru car loans or leases in Boston. But our commitment doesn't end there – our Boston customers can benefit from our skilled Subaru car repair technicians and a comprehensive inventory of genuine Subaru auto parts. Whether you're in search of a brand-new Subaru or a reliable pre-owned vehicle, MetroWest Subaru is your trusted partner. If you don't find what you're looking for, use our CarFinder tool, and we'll notify you when vehicles matching your criteria arrive. For personalized assistance, connect with our friendly sales staff, and obtain interactive driving directions from anywhere, including Boston, Natick, Belmont, and Norwood areas. Conveniently located at 948 Worcester Road in Natick, MA, we're easily accessible. Contact MetroWest Subaru via our online form or by calling us anytime. The entire MetroWest Subaru team eagerly anticipates the opportunity to serve you.
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948 Worcester St

Natick, MA

01760

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Showing 762 reviews

May 01, 2016

Sam flat out lied to me Went in to discuss pricing on a new Forester. Was looking for a Premium w/All-weather Package and Eyesight in Dark Grey. I knew metrowest didn't hav More

by Guitarguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam Mayer
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2016 -

MetroWest Subaru responded

Dear Mr. Ben Cohen, We're sorry to hear about your negative experience with us - it is never our intention for our customers to leave with anything but the feeling of utmost respect and great customer service. We're disappointed that you feel he was lying and treated you in a way you construed as disrespectful. We know that clients can see inventories, just like we can, so we know that it would hurt us to imply that a dealer doesn't have a vehicle when they really do. When we look at other dealer's inventory, we're not always able to see vehicles that they have coming or may be locating for a client. This may be where the communication error between you and Sam took place. We apologize for your experience. Something that we're confused about is, prior to your visit, we had emailed you prices. You then copied us on emails to other dealerships sharing our price with them and asking them to beat it. Yet, you note that we couldn't give you a price quote in your review, when all along our price was the one you were using to negotiate a better deal with other dealers. Nevertheless, we wish you best of luck with your new car.

April 29, 2016

Pleasant Experience My wife needed a new car. We visited several dealerships of various makes in the area. Included in our search were two Subaru dealerships. We liked More

by NTM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Berman
April 28, 2016

Total Peace of Mind with MetroWest Subaru and Josh Geller Buying or leasing a car, for most people, can be a stressful experience! It's a big investment and you want to be reasonably sure you're doing the rig More

by bluemoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Geller
April 27, 2016

Great, easy experience with Metro West Subaru and Marc Solow Last weekend I purchased a new '16 Legacy limited from Metro West Subaru. Worked with march Soloway. Marc was extremely knowledgeable about the car More

by George
Recommend Dealer
Yes
Employees Worked With
Marc Soloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2016

Great service ! I went in to MetroWest Subaru to try and relieve myself of the moneypit on wheels i had previously owned. When i got there I was greeted by Marc Solow More

by Subbydrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Soloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2016 -

MetroWest Subaru responded

Subbydrew, thank you for sharing feedback about your experience with Marc Soloway at MetroWest. We strive to go above and beyond to give our customers the best experience at MetroWest Subaru, and I'm glad Marc was able to help you achieve an outcome "even better than you would've hoped!" Thank you for your business!

April 26, 2016

Great experince Really enjoyed working with Marc Soloway. He is extremely knowledgeable, helpful, patient, and also has a great sense of humor. He made the experienc More

by bkaplan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Soloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2016

Guidance from A to Z My autobody mechanic suggested I pay a visit to Metrowest Suburu because he had heard a lot of good things about this dealership in particular. I went More

by Suburu Newbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Soloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2016

Research visit Dropped into the dealership when I was starting to research cars. I was interested in driving a Forester, which I'd had as a loaner in the past. The s More

by Linda
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Donadio
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2016

First time buyer The guys at Subaru made buying my first car easy and stress free. I was dreading the hassle and stereotypical ideas and standards of buying a car, but More

by amm328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hebert , Martin Ross
April 19, 2016

Amazing! I just bought a 2015 Subaru Legacy from this dealer ship! Marty Ross was my salesman and let me tell you, there isn't enough words to describe what a More

by Victoria Sullivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Ross
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