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MetroWest Subaru
Natick, MA
769 Reviews
Discover the unparalleled automotive experience at MetroWest Subaru, situated at 948 Worcester Road in Natick, MA. As your premier destination for new Subaru and high-quality used vehicles, we are dedicated to ensuring that your car shopping journey is not only enjoyable but also financially advantageous. Our committed sales team and expert technicians are ready to guide you through every step, making the process seamless and fun.
Explore our extensive online resources and allow our exceptional network of professionals to assist you in finding your ideal Subaru or the pre-owned car, truck, or SUV of your dreams today! With a wealth of experience, our knowledgeable sales staff near Boston, Massachusetts, is well-equipped to fulfill your specific requirements. Take advantage of our searchable online inventory showcasing the latest Subaru models and a carefully curated selection of well-maintained used cars from top manufacturers in the Boston area.
At MetroWest Subaru, we understand the importance of financial flexibility. Our financial staff has been providing expert advice for years, helping customers secure affordable Subaru car loans or leases in Boston. But our commitment doesn't end there – our Boston customers can benefit from our skilled Subaru car repair technicians and a comprehensive inventory of genuine Subaru auto parts.
Whether you're in search of a brand-new Subaru or a reliable pre-owned vehicle, MetroWest Subaru is your trusted partner. If you don't find what you're looking for, use our CarFinder tool, and we'll notify you when vehicles matching your criteria arrive. For personalized assistance, connect with our friendly sales staff, and obtain interactive driving directions from anywhere, including Boston, Natick, Belmont, and Norwood areas. Conveniently located at 948 Worcester Road in Natick, MA, we're easily accessible. Contact MetroWest Subaru via our online form or by calling us anytime. The entire MetroWest Subaru team eagerly anticipates the opportunity to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday Closed
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Showing 769 reviews
October 17, 2016
Service team service team at MetroWest Subaru was extremely friendly and supportive when I was having difficulty with my car. They exemplified excellent customer s service team at MetroWest Subaru was extremely friendly and supportive when I was having difficulty with my car. They exemplified excellent customer service especially Joe. More
by kat
October 07, 2016
Friendly positive experience! I bought a certified pre-owned Subaru CrossTek. Marc Soloway made making the purchase extremely easy. He is a very knowledgeable and friendly person, I bought a certified pre-owned Subaru CrossTek. Marc Soloway made making the purchase extremely easy. He is a very knowledgeable and friendly person, who is ready to go the extra mile. We bonded over some common interests over our test drive. One of the things which I appreciated the most about him is the fact that he is not a pushy salesman at all. He knows that he is dealing with professionals and understands that they have done their homework before they've come to test drive the car. It made me feel under less pressure to buy the car and I could take my time at to make decisions. More
by DocA
Employees Worked With
September 30, 2016
Great customer service at Metrowest Subaru, Natick, MA Metrowest Subaru car salesman Matthew Donadio is good at his job and possesses good interpersonal skills. Recently, I traveled twice to Metrowest Sub Metrowest Subaru car salesman Matthew Donadio is good at his job and possesses good interpersonal skills. Recently, I traveled twice to Metrowest Subaru to test drive and then pick up a new Subaru Impreza. I had the good fortune of receiving my Impreza as a gift from my mother. Through Matthew Donadio's hardwork, his ability to communicate effectively with customers, and his patience with me (it has been many years since I went through the process of buying a new car) my experience at Metrowest Subaru went more smoothly than anticipated. Thank you so much Matthew Donadio! More
by JoelF.
September 29, 2016
One Of the Worst Car Buying Experience I Have Ever Had I needed a new vehicle because I would be moving out of my parent's house towards the Boston area as well as starting law school part time and working I needed a new vehicle because I would be moving out of my parent's house towards the Boston area as well as starting law school part time and working full time. My previous car had quite a few miles on it and I decided it was time to start looking for a new car. I had scheduled a test drive of a brand new 2016 Subaru Impreza. When I first arrived at the dealership with my step father I not greeted at the door even though there were several sales people sitting around the room. Finally a sales person comes up to us and guides us to the desk and starts inquiring about why we are there. Throughout the conversation I was not being asked the typical car buying questions that you get asked when buying a new car. The questions being asked made me feel like they were trying to talk me out of buying a new car. Such as," I don't understand why you are buying a new car if you already have one" " Why do you need a car if your not needing to buy a car right now?" In my opinion those questions were completely unnecessary. We took the car for the test drive. The sales person drove the car out of the parking lot and then headed down the road for about a quarter of a mile and stopped in a nearby parking lot had both of us get out and switch seats so I could actually drive the vehicle. My step father being in the back seat was inquiring about the warranties that come with the car. The sales person responses were so rude and not information whatsoever. The rest of the test drive was silent and not helpful at all. He then gave me his card and sent me on my way. I will never go back to this dealership ever again. I will never recommend this dealership to anyone unless they don't want to be taken seriously and actually buy a vehicle. I ended up buying a brand new 2016 Subaru Impreza from another dealership. The dealership that I actually bought the car from I was scheduled for a test drive of a used 2015 Subaru Impreza. More
by Amanda Bourgeois
Employees Worked With
August 05, 2016
Worst dealership ever! I went to this dealership to purchase a new Subaru. I was referred there by Costco. The sales person was so obnoxious. He was aggressive, condescendin I went to this dealership to purchase a new Subaru. I was referred there by Costco. The sales person was so obnoxious. He was aggressive, condescending, and obnoxious. I left and went to Patrick Subaru in Shrewsbury. They were so much more professional there, and treated me fairly. It only took about 20 minutes to reach a deal. I would never recommend Metrowest Subaru to anyone. More
by Cross trek Owner
Employees Worked With
May 30, 2016
Great price. Zero pressure to purchase new car. Went there on Memorial Day. Great price (below Consumer Reports and the few nearby dealers). Zero pressure. No waiting (I had made an appointment onli Went there on Memorial Day. Great price (below Consumer Reports and the few nearby dealers). Zero pressure. No waiting (I had made an appointment online.) Bought an Outback. Only reason am giving it 4 stars instead of 5 is that the salesman made up a few answers to a few minor technical questions he did not know the answer to, though he was very friendly and helpful. More
by BostonEngineer
Employees Worked With
Jeffrey Berman
May 14, 2016
Great Experience I recently traded in my 2009 Impreza and upgraded to a 2012 Impreza from MetroWest Subaru with the help of Josh Geller. The people were all great ther I recently traded in my 2009 Impreza and upgraded to a 2012 Impreza from MetroWest Subaru with the help of Josh Geller. The people were all great there. I felt they were honest and genuine and they didn't pressure me to look at/buy anything I wasn't interested in. At the same time I felt they made me aware of all my options given the criteria I provided for what I was looking for. My mom also bought a car here from Josh a few years ago so I had that reassurance that this was a trustworthy dealership. I live near Worcester and I would encourage anyone interested in getting a Subaru to check this place out as opposed to other nearby Subaru dealerships because I feel the people at MetroWest are the most honest and have the customers' best interests in mind. Oh and I am very happy with my car! I would recommend anyone get a Subaru because they are dependable and the all wheel drive is great to have in New England. More
by Allison
Employees Worked With
Josh Geller
May 01, 2016
Sam flat out lied to me Went in to discuss pricing on a new Forester. Was looking for a Premium w/All-weather Package and Eyesight in Dark Grey. I knew metrowest didn't hav Went in to discuss pricing on a new Forester. Was looking for a Premium w/All-weather Package and Eyesight in Dark Grey. I knew metrowest didn't have one in stock in that color, but I had found a dealer in NH that had one. Before driving up there, I went to Metrowest, since they are the closest subaru dealer to me, to see what price they could offer me, so I had something to compare it to when I went in to the dealer in NH. Waited for at least 20 minutes to talk to Sam, who i believe is their "product specialist". Sam flat out lied to me and told me that this other dealer in NH did not actually have the car i wanted in stock (he claimed he could see the stock of every subaru dealer in new england on his computer, which may or may not be true, but either way he lied and said this other dealer didn't actually have the car I wanted, when in fact they did.) he also talked down to me like i was an idiot and pretty much ignored everything I said. In the end he wouldn't even give me a real price quote. Waste of time. Went and bought the car I wanted at the other dealer 2 days later. More
by Guitarguy
Employees Worked With
April 29, 2016
Pleasant Experience My wife needed a new car. We visited several dealerships of various makes in the area. Included in our search were two Subaru dealerships. We liked My wife needed a new car. We visited several dealerships of various makes in the area. Included in our search were two Subaru dealerships. We liked the sales approach at MetroWest and purchased another Forester (2016) to replace a (2005). We had a very pleasant experience dealing with Jeff Berman. Jeff was knowledgeable about the Subaru product line and very patient with many questions as we went through our deliberate purchasing process. Jeff was very helpful in explaining the many new bells and whistles on the newer cars. We have not had need to use the service department (not enough miles) at MetroWest, but assume they will be of the same high quality as their sales representatives. We would not hesitate to recommend MetroWest to anyone interested in purchasing a Subaru. More
by NTM
Employees Worked With
Jeff Berman
April 28, 2016
Total Peace of Mind with MetroWest Subaru and Josh Geller Buying or leasing a car, for most people, can be a stressful experience! It's a big investment and you want to be reasonably sure you're doing the rig Buying or leasing a car, for most people, can be a stressful experience! It's a big investment and you want to be reasonably sure you're doing the right thing - right car, right price. I'm on my fourth car from MetroWest and Josh Geller (three leased, one purchased) because they make it so easy! Josh is so knowledgeable about cars (not just Subarus), he answers your questions and works with you to find the right fit for you. You don't get the feeling that you're being pressured or coerced. Josh's laid back manner, sense of humor and sincerity put you at ease. He guides you through the process thoroughly from start to finish and is always available for follow up. MetroWest management and service have always been friendly, professional, efficient. What peace of mind to know you're getting an excellent vehicle and a salesman who is responsive to your needs long after the deal is done! You won't be sorry if you bring your business to MetroWest Subaru and Josh! More
by bluemoon
Employees Worked With
Josh Geller
