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MetroWest Subaru
Natick, MA
762 Reviews
Discover the unparalleled automotive experience at MetroWest Subaru, situated at 948 Worcester Road in Natick, MA. As your premier destination for new Subaru and high-quality used vehicles, we are dedicated to ensuring that your car shopping journey is not only enjoyable but also financially advantageous. Our committed sales team and expert technicians are ready to guide you through every step, making the process seamless and fun.
Explore our extensive online resources and allow our exceptional network of professionals to assist you in finding your ideal Subaru or the pre-owned car, truck, or SUV of your dreams today! With a wealth of experience, our knowledgeable sales staff near Boston, Massachusetts, is well-equipped to fulfill your specific requirements. Take advantage of our searchable online inventory showcasing the latest Subaru models and a carefully curated selection of well-maintained used cars from top manufacturers in the Boston area.
At MetroWest Subaru, we understand the importance of financial flexibility. Our financial staff has been providing expert advice for years, helping customers secure affordable Subaru car loans or leases in Boston. But our commitment doesn't end there – our Boston customers can benefit from our skilled Subaru car repair technicians and a comprehensive inventory of genuine Subaru auto parts.
Whether you're in search of a brand-new Subaru or a reliable pre-owned vehicle, MetroWest Subaru is your trusted partner. If you don't find what you're looking for, use our CarFinder tool, and we'll notify you when vehicles matching your criteria arrive. For personalized assistance, connect with our friendly sales staff, and obtain interactive driving directions from anywhere, including Boston, Natick, Belmont, and Norwood areas. Conveniently located at 948 Worcester Road in Natick, MA, we're easily accessible. Contact MetroWest Subaru via our online form or by calling us anytime. The entire MetroWest Subaru team eagerly anticipates the opportunity to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday Closed
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Showing 762 reviews
September 05, 2015
Waste of time Horrible experience, nobody ever returns your calls... The salesman was cold and unenthusiastic to sell us the car.., not to mention they offer pennie Horrible experience, nobody ever returns your calls... The salesman was cold and unenthusiastic to sell us the car.., not to mention they offer pennies to the dollar on your trade compared to other dealerships. Also don't expect to get in and out quick, they clearly are understaffed and the staff they have don't care about u unless u want to pay sticker price. Huge dissapointment More
by Betsyco11
Employees Worked With
Jeff vermon
September 02, 2015
Leasing Experience at Metrowest Subaru I was very favorably impressed by the efficient, thorough, glitch-free process when I traded in my Jeep Grand Cherokee for a 2016 Forester Limited. I I was very favorably impressed by the efficient, thorough, glitch-free process when I traded in my Jeep Grand Cherokee for a 2016 Forester Limited. I dealt with Josh Geller, who answered all of my questions on the spot, managed the process from start to finish, and kept me informed at each stage of the process. This has been the best car leasing experience I have had in my 60 years of driving! And, when the paperwork was finished, Josh got me up to speed on the software applications, and got my cell phone wired into Bluetooth for hands-free phone connectivity while on the road. In sum: efficient process, fair, upfront negotiation with flexibility, and very friendly team. More
by TrueGrit Ted
Employees Worked With
Josh Geller
August 22, 2015
purchase of certified used Outback I am very pleased with the service I received from Ed Cooperstein. The purchase was pretty straightforward, but there was no pressure or push back if I am very pleased with the service I received from Ed Cooperstein. The purchase was pretty straightforward, but there was no pressure or push back if I wanted to test drive a different vechicle. Additionally, there was a problem with the brakes pulsating after I had the car for a few days. Ed was very helpful in having the service department call me and get me in for an appointment. The service went smoothly and folks were up front about the issue and fixed it right away. Basically within the timeframe it was promised. More
by guywithtools
August 15, 2015
Excellent customer service! Ed Cooperstein is the best of the best! Just bought my very first subaru through him. He had me test drive a few before buying to make sure we found t Ed Cooperstein is the best of the best! Just bought my very first subaru through him. He had me test drive a few before buying to make sure we found the perfect fit. Does not play around! Thank you, Ed More
by Ninjaplease3
August 15, 2015
Honest, quality dealership and staff Our recent experience of learning about Subaru's, then driving one, and ultimately buying a Forester was excellent. It was made even more so by Ed Coo Our recent experience of learning about Subaru's, then driving one, and ultimately buying a Forester was excellent. It was made even more so by Ed Cooperstein. Ed was down-to-earth, knew his product thoroughly, and was very patient with us throughout the process. We are pleased with how the whole transaction was conducted, and will highly recommend Ed, and the dealership, to friends. More
by klksquare
August 14, 2015
Extended warranty scam. The finance dept was high pressure to buy the extended warranty. I was told the only way I could get a lower interest rate was to spend $2,500 for the The finance dept was high pressure to buy the extended warranty. I was told the only way I could get a lower interest rate was to spend $2,500 for the extended warranty I got so frustrated I walked out. The next day I found out he ran my credit app 15 times which lowered my score 29 points. More
by dh1963
Employees Worked With
Can't remember
July 31, 2015
Not so wealthy people buy cars too I was treated poorly. I was up front about what I could afford, and mocked. It ended with the salesman walking away, no goodbye. I was left standing i I was treated poorly. I was up front about what I could afford, and mocked. It ended with the salesman walking away, no goodbye. I was left standing in the showroom, thinking he might be coming back. I was wrong. Strangely enough, I did lease a Subaru at Patrick Subaru in Shrewsbury offering the same payment and $ down as I did at Metrowest. I guess they only want people who are wealthy, or appear wealthy. More
by Yogagail
July 11, 2015
Excellent customer service! Jeff was wonderful! He's not a pushy sales guy. He explains everything clearly. I wasn't planning to buy a car the day I walked in. I was just doi Jeff was wonderful! He's not a pushy sales guy. He explains everything clearly. I wasn't planning to buy a car the day I walked in. I was just doing research. But the Subaru I wanted was there, the right color, right miles, right price. It was a flawless experience! More
by Dawnmmccarthy
June 06, 2015
Best car buying experience in 45 years I purchased a 2015 Subaru Forester dealing with Jeffrey Ricard. The buying experience was the best I have had in the 6 cars I have bought over the yea I purchased a 2015 Subaru Forester dealing with Jeffrey Ricard. The buying experience was the best I have had in the 6 cars I have bought over the years. I would describe the experience as low key, no pressure. Before and after a test drive, Jeffrey took the time to introduce me to the vehicle's equipment and how it works. I left telling him I would get back to him after I decided which of the compact suvs I wanted, after considering the competition. I was not bothered by phone calls or emails because he had not asked for them. I made an appointment a week later and made an offer to buy. Jeff came back with a counter offer which I accepted because it was a very very good price. When my wife and I picked up the vehicle Jeffrey introduced us to all the equipment and how it worked. He also took the time to sync our phones via bluetooth to the vehicle. I left feeling that they would be there for me any time I had questions. More
by PaulDude
Employees Worked With
May 27, 2015
Nice Dealership-Low Pressure After a bad experience with Cityside Subaru, I went to MetroWest to purchase a 2015 Forester. Jeff Berman was a low pressure salesman and stuck to hi After a bad experience with Cityside Subaru, I went to MetroWest to purchase a 2015 Forester. Jeff Berman was a low pressure salesman and stuck to his word with pricing of the vehicle. When I dealt with finance, they were quick with the paperwork and there were no high pressure tactics for buying any additional products or extended warranties. When I complained about the timing for delivery from the dock, the staff expedited matters and my new car arrived promptly. Registration went smoothly. Marty was great showing me all the features of the car after it arrived. A very good sales team. More
by skazmirski
