MetroWest Subaru
Natick, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday Closed
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dishonest gave me price on phone everything i said was accurate 4000 less offered when i got there he offered me less becauuse passenger seat bag has a recall gave me price on phone everything i said was accurate 4000 less offered when i got there he offered me less becauuse passenger seat bag has a recall More
Great To Work With Marc Soloway went every step of the way with me on my first car purchase and then some! He's there to back you up as a car owner and make sure your n Marc Soloway went every step of the way with me on my first car purchase and then some! He's there to back you up as a car owner and make sure your needs are met, got to love a person that's willing to be hands-on to make your experience buying a car truly forthright. MetroWest Subaru has been reliable and continues to make sure my driving experience stays safe and fun through all seasons. More
Great Experience Joshua Ostrow made my buying experience flawless. He was very honest, hard-working and straightforward. At no time during my purchase, from the day I Joshua Ostrow made my buying experience flawless. He was very honest, hard-working and straightforward. At no time during my purchase, from the day I put a deposit on the car until the day I drove off in my 2012 Impreza did I not know what the next move was as Joshua kept me posted step by step. I had been to 2 other dealerships the day I met Joshua and not one of the sales reps I dealt with were half as knowledgeable as Joshua. In closing I am older women so I brought my daughter, we were planning to bring the car to my mechanic in which Joshua offered to drive it there himself. After dealing with Joshua and learning abut the requirements for a car to be certified with Subaru, I cancelled the appointment with my mechanic and bought the car. Thanks again Joshua for making my experience the easiest one I have ever had. Diane More
Fantastic. After looking at other car makes and having always had a Toyota product in the past the move to the Subaru was at first a difficult switch. However, t After looking at other car makes and having always had a Toyota product in the past the move to the Subaru was at first a difficult switch. However, the service at MetroWest Subaru has been fantastic. Jess Sudeall did a fantastic job in helping me selecting the 2017 Subaru Outback. More
So happy I met Jessica I had the pleasure of working with Jessica Sudeall to purchase my first Subaru. She listened to my "wants list" in a vehicle and came back with only t I had the pleasure of working with Jessica Sudeall to purchase my first Subaru. She listened to my "wants list" in a vehicle and came back with only the vehicles that fit the criteria. I felt very comfortable with her and truely believe that she was transparent when it came to pricing. I traveled from Worcester to Natick, with many Subaru dealerships in between, and am so happy that I did. More
The best I have owned many vehicles over my lifetime, but once I purchased a SUBARU I will never drive anything else. Love the Forrester! This is my third ve I have owned many vehicles over my lifetime, but once I purchased a SUBARU I will never drive anything else. Love the Forrester! This is my third vehicle from MetroWest and I wouldn't buy from anyone else. I have looked at other dealerships but none of them even come close to MetroWest. Sam Mayer is a fantastic salesman who makes buying such a pleasant experience and the service department is exceptional. Go in and ask for Sam and sit back and enjoy your vehicle. When you see the commercial that says........and they lived believe it! My daughter, who was 5 months pregnant and my 3-1/2 year old grandson walked away from a horrible accident. The scene was littered with pieces of the vehicle and right in the midst was that beautiful framework, completely intact....and they lived (not even a scratch). Thanks SUBARU ! More
Service team service team at MetroWest Subaru was extremely friendly and supportive when I was having difficulty with my car. They exemplified excellent customer s service team at MetroWest Subaru was extremely friendly and supportive when I was having difficulty with my car. They exemplified excellent customer service especially Joe. More
Friendly positive experience! I bought a certified pre-owned Subaru CrossTek. Marc Soloway made making the purchase extremely easy. He is a very knowledgeable and friendly person, I bought a certified pre-owned Subaru CrossTek. Marc Soloway made making the purchase extremely easy. He is a very knowledgeable and friendly person, who is ready to go the extra mile. We bonded over some common interests over our test drive. One of the things which I appreciated the most about him is the fact that he is not a pushy salesman at all. He knows that he is dealing with professionals and understands that they have done their homework before they've come to test drive the car. It made me feel under less pressure to buy the car and I could take my time at to make decisions. More
Great customer service at Metrowest Subaru, Natick, MA Metrowest Subaru car salesman Matthew Donadio is good at his job and possesses good interpersonal skills. Recently, I traveled twice to Metrowest Sub Metrowest Subaru car salesman Matthew Donadio is good at his job and possesses good interpersonal skills. Recently, I traveled twice to Metrowest Subaru to test drive and then pick up a new Subaru Impreza. I had the good fortune of receiving my Impreza as a gift from my mother. Through Matthew Donadio's hardwork, his ability to communicate effectively with customers, and his patience with me (it has been many years since I went through the process of buying a new car) my experience at Metrowest Subaru went more smoothly than anticipated. Thank you so much Matthew Donadio! More
One Of the Worst Car Buying Experience I Have Ever Had I needed a new vehicle because I would be moving out of my parent's house towards the Boston area as well as starting law school part time and working I needed a new vehicle because I would be moving out of my parent's house towards the Boston area as well as starting law school part time and working full time. My previous car had quite a few miles on it and I decided it was time to start looking for a new car. I had scheduled a test drive of a brand new 2016 Subaru Impreza. When I first arrived at the dealership with my step father I not greeted at the door even though there were several sales people sitting around the room. Finally a sales person comes up to us and guides us to the desk and starts inquiring about why we are there. Throughout the conversation I was not being asked the typical car buying questions that you get asked when buying a new car. The questions being asked made me feel like they were trying to talk me out of buying a new car. Such as," I don't understand why you are buying a new car if you already have one" " Why do you need a car if your not needing to buy a car right now?" In my opinion those questions were completely unnecessary. We took the car for the test drive. The sales person drove the car out of the parking lot and then headed down the road for about a quarter of a mile and stopped in a nearby parking lot had both of us get out and switch seats so I could actually drive the vehicle. My step father being in the back seat was inquiring about the warranties that come with the car. The sales person responses were so rude and not information whatsoever. The rest of the test drive was silent and not helpful at all. He then gave me his card and sent me on my way. I will never go back to this dealership ever again. I will never recommend this dealership to anyone unless they don't want to be taken seriously and actually buy a vehicle. I ended up buying a brand new 2016 Subaru Impreza from another dealership. The dealership that I actually bought the car from I was scheduled for a test drive of a used 2015 Subaru Impreza. More



