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MetroWest Subaru

Natick, MA

4.9
845 Reviews
Discover the unparalleled automotive experience at MetroWest Subaru, situated at 948 Worcester Road in Natick, MA. As your premier destination for new Subaru and high-quality used vehicles, we are dedicated to ensuring that your car shopping journey is not only enjoyable but also financially advantageous. Our committed sales team and expert technicians are ready to guide you through every step, making the process seamless and fun. Explore our extensive online resources and allow our exceptional network of professionals to assist you in finding your ideal Subaru or the pre-owned car, truck, or SUV of your dreams today! With a wealth of experience, our knowledgeable sales staff near Boston, Massachusetts, is well-equipped to fulfill your specific requirements. Take advantage of our searchable online inventory showcasing the latest Subaru models and a carefully curated selection of well-maintained used cars from top manufacturers in the Boston area. At MetroWest Subaru, we understand the importance of financial flexibility. Our financial staff has been providing expert advice for years, helping customers secure affordable Subaru car loans or leases in Boston. But our commitment doesn't end there – our Boston customers can benefit from our skilled Subaru car repair technicians and a comprehensive inventory of genuine Subaru auto parts. Whether you're in search of a brand-new Subaru or a reliable pre-owned vehicle, MetroWest Subaru is your trusted partner. If you don't find what you're looking for, use our CarFinder tool, and we'll notify you when vehicles matching your criteria arrive. For personalized assistance, connect with our friendly sales staff, and obtain interactive driving directions from anywhere, including Boston, Natick, Belmont, and Norwood areas. Conveniently located at 948 Worcester Road in Natick, MA, we're easily accessible. Contact MetroWest Subaru via our online form or by calling us anytime. The entire MetroWest Subaru team eagerly anticipates the opportunity to serve you.
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948 Worcester St

Natick, MA

01760

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Showing 845 reviews

January 12, 2017

dishonest gave me price on phone everything i said was accurate 4000 less offered when i got there he offered me less becauuse passenger seat bag has a recall More

by gambler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Hubbard
Jan 18, 2017 -

MetroWest Subaru responded

Hi - We apologize for your experience as that is never our intention for our customers to leave dissatisfied. However, there were some inconsistencies from the information you provided - the vehicle age was 3 years older than we previously understood, and several other factors including the airbag recall caused us to change our offer. We told you by no means should you feel pressure to sell it to us, so if you felt it was an unfair deal than we apologize, but did not want to force your hand. Thank you again for your feedback.

December 21, 2016

Great To Work With Marc Soloway went every step of the way with me on my first car purchase and then some! He's there to back you up as a car owner and make sure your n More

by thatnewguyintown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Soloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2016

Great Experience Joshua Ostrow made my buying experience flawless. He was very honest, hard-working and straightforward. At no time during my purchase, from the day I More

by josho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Ostrow
Dec 12, 2016 -

MetroWest Subaru responded

Diane, Thank you so much for your review of your experience at MetroWest Subaru with Joshua Ostrow. We are happy you found Joshua to be honest, straightforward and hard-working - our goal is always to give you the best car buying experience possible, so we're thrilled that your experience was "flawless." Thanks again and congratulations on your vehicle from Joshua and the rest of us at MetroWest Subaru!

December 03, 2016

Fantastic. After looking at other car makes and having always had a Toyota product in the past the move to the Subaru was at first a difficult switch. However, t More

by djfchiro7
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Sudeall
November 29, 2016

So happy I met Jessica I had the pleasure of working with Jessica Sudeall to purchase my first Subaru. She listened to my "wants list" in a vehicle and came back with only t More

by Kellyb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Sudeall
November 12, 2016

The best I have owned many vehicles over my lifetime, but once I purchased a SUBARU I will never drive anything else. Love the Forrester! This is my third ve More

by Happy Repeat Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2016

Service team service team at MetroWest Subaru was extremely friendly and supportive when I was having difficulty with my car. They exemplified excellent customer s More

by kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VJ Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Quintin, Adam Dufresne, Todd Downes
October 07, 2016

Friendly positive experience! I bought a certified pre-owned Subaru CrossTek. Marc Soloway made making the purchase extremely easy. He is a very knowledgeable and friendly person, More

by DocA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Soloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2016

Great customer service at Metrowest Subaru, Natick, MA Metrowest Subaru car salesman Matthew Donadio is good at his job and possesses good interpersonal skills. Recently, I traveled twice to Metrowest Sub More

by JoelF.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Donadio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hebert, Business Manager
September 29, 2016

One Of the Worst Car Buying Experience I Have Ever Had I needed a new vehicle because I would be moving out of my parent's house towards the Boston area as well as starting law school part time and working More

by Amanda Bourgeois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Mayer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2016 -

MetroWest Subaru responded

Hi Amanda, We truly apologize for your experience. We do not condone or allow our salesmen to treat customers in any way that can be perceived as rude or negative, so we will follow up on the situation and ensure it doesn't happen again. Thank you for alerting us. Enjoy your new Subaru, and if you ever need anything down the road, we'd love to earn your business back.

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