MetroWest Subaru

Guidance from A to Z My autobody mechanic suggested I pay a visit to Metrowest Suburu because he had heard a lot of good things about this dealership in particular. I went My autobody mechanic suggested I pay a visit to Metrowest Suburu because he had heard a lot of good things about this dealership in particular. I went online and saw that Marc received many high marks so I asked for him. He was very good about answering my questions with a lot of patience and even now that the deal is done, he emailed to ask if I had any further questions he could help me with. Nice touch! That was and still is very appreciated because this is my first Suburu. He was very good about making sure we scheduled appointments with him and he stuck to the time frames. That's a much different experience than I've had with other dealers where you walk in and hope that someone comes to ask you if you need help. Marc is a wealth of knowledge when it comes to knowing the cars he sells which I find very helpful. This is my first car with such advanced computerized features so he basically gave me a 90 minute tutorial to get me up to speed before I drove out of the dealer's lot. So far so good with the car, but it's early days. The Impreza is a car that handles beautifully and the Sport Hatchback is sharp looking. I can't wait to see how it performs in the snow. More

Research visit Dropped into the dealership when I was starting to research cars. I was interested in driving a Forester, which I'd had as a loaner in the past. The s Dropped into the dealership when I was starting to research cars. I was interested in driving a Forester, which I'd had as a loaner in the past. The sales person I was directed to was Matt Donadio. He was friendly, low-pressure, and very informative. He went over the car's features and described some of the vehicles they had on the lot. We agreed I would return for a test drive the next day, since it was a Friday afternoon during rush hour. When I got there on Saturday, he was with other clients, so I said I'd return after lunch for a test drive. Matt really went above and beyond when we got stuck in the terrible Natick Mall traffic because I wanted to take the car on the highway. He even paid the toll on the turnpike! I did not end up purchasing a vehicle from this dealership, but it was not because of my experience with Matt or his manager.. Matt did a great job, and I'd recommend him highly. More

First time buyer The guys at Subaru made buying my first car easy and stress free. I was dreading the hassle and stereotypical ideas and standards of buying a car, but The guys at Subaru made buying my first car easy and stress free. I was dreading the hassle and stereotypical ideas and standards of buying a car, but Metrowest gave me everything I needed ans was willing to take the time to work with me and I had my new car before I knew it. Martin Ross and Brian Hebert were great to work with and provided a relaxing and welcoming experience. Thanks again! More

Amazing! I just bought a 2015 Subaru Legacy from this dealer ship! Marty Ross was my salesman and let me tell you, there isn't enough words to describe what a I just bought a 2015 Subaru Legacy from this dealer ship! Marty Ross was my salesman and let me tell you, there isn't enough words to describe what a wonderful experience I had! Not only did he take the time to go over every feature with me, but he's reached out on several occasions to make sure that I'm happy with my car & to assure me that if there is anything I need to let him know. As far as buying a new car, I'd highly recommend this dealership & mainly Marty in general. More

Great, Hassle-free Experience I purchased a 2016 Outback from Marty Ross and had a great experience. He thoroughly went over the trim options, features, and capabilities both on pa I purchased a 2016 Outback from Marty Ross and had a great experience. He thoroughly went over the trim options, features, and capabilities both on paper and during the test drive. I did not feel pressured at all, I had told him I was looking at some other cars as well so he told me to do my research and get back to him if I decided on the Outback. When I decided on the Outback, he was also very easy to work with for purchasing the vehicle. Overall I had a positive experience and would recommend Metrowest Subaru and Marty to others. More

Happy First time Subaru buyer. I recently purchased my first Subaru, a Forester at MetroWest Subaru. My son recommended the dealership and Marc Solloway. Working with Marc was a p I recently purchased my first Subaru, a Forester at MetroWest Subaru. My son recommended the dealership and Marc Solloway. Working with Marc was a pleasure. He was low key and informative. He helped me select the perfect car for me. I would highly recommend Marc and MetroWest Subaru. More

Great experience! I just purchased a 2016 Subaru Forester from Marty Ross at MetroWest Subaru! I had a terrific experience and the process was easy and low pressure! Ma I just purchased a 2016 Subaru Forester from Marty Ross at MetroWest Subaru! I had a terrific experience and the process was easy and low pressure! Marty is very thorough and explained the differences between car models. He asked great questions which helped me narrow down the specific trim level and package that was best for me. I definitely recommend MetroWest Subaru and Marty! More

Great people! Thank you to Metrowest Subaru, and particularly to Marc Soloway, for helping me get my new beautiful and fun blue sparkly Impreza! I was not really l Thank you to Metrowest Subaru, and particularly to Marc Soloway, for helping me get my new beautiful and fun blue sparkly Impreza! I was not really looking to turn in my prior wonderful red impreza before my lease ran out in December, but I received an invitation from Metrowest Subaru to stop by the dealership on a particular Saturday in February to see what deals they had to offer, and Marc helped me to decide to swap cars early! He is a very knowledgable but low-key salesman, and he helped me "do the math" and realize that I would be making a good financial decision and get a new 2016 Impreza now. I appreciated all of the nice people at this dealership (in general, I find Subaru people to be nice people), and I am very pleased with my new car. Thank you Marc Soloway, and Metrowest Subaru. Deb G. More

Easy, friendly car buying experience w/ Jeff Ricard If you are in the market for a Subaru, look no further than MetroWest Subaru in Natick. On a recent Saturday in early February, we set out to find my If you are in the market for a Subaru, look no further than MetroWest Subaru in Natick. On a recent Saturday in early February, we set out to find my wife a new Outback. After doing our pricing homework, driving around to couple of other dealerships, and getting some run around at a dealer you hear advertise quite a bit on the radio (not MetroWest!) we finally got the deal we wanted in Natick…we should have stopped at MetroWest first and saved ourselves 6 hours of our Saturday. Jeff Ricard assisted us with the sale and was very helpful and is an all-around good guy, plus is a Pearl Jam fan as an added bonus. We were pushing for an aggressive price, and Jeff got the deal done on our behalf and with a smile the whole time. The car we purchased was in transit from the factory, and Jeff kept us posted on its status from the time we put down our deposit until its arrival at the dealer a few weeks later. We picked up the car on a busy Friday afternoon at the dealer. Jeff took about an hour with us going through the various features the car offers so we knew how everything worked. I think that demonstrates that he is a stand-up guy and is committed to helping his customers after making the sale. Upon delivery, the new car was found to have a minor scratches on the windshield. Rather than try to hide it or explain away the problem, MetroWest proactively ordered new OEM glass, scheduled replacement a couple of days later, and set us up with a free loaner for the day. The problem was quickly fixed with zero drama. In my car buying experiences, post-sale service is the true test of how solid the dealer is, not how accommodating they are while parting you from your money. So, if you need a new car, go see Jeff Ricard at MetroWest. Once I save enough pennies I will be returning for an STI! More

Great experience Marc was extremely helpful and patient with us while shopping for our new outback. He even helped us find a new model still at port that met all of ou Marc was extremely helpful and patient with us while shopping for our new outback. He even helped us find a new model still at port that met all of our requirements. Will definitely buy from Marc again when we need another Subaru. More