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MetroWest Subaru - Service Center

Natick, MA

4.8
68 Reviews

68 Reviews of MetroWest Subaru - Service Center

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September 01, 2025

The staff at MetroWest Subaru have been and continue to be the best! They are pleasant, on top of what is going on and very professional. The staff are as great as all the Subaru cars that MetroWest Subaru More

by billjt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ricard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Wassmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
L Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

MetroWest Subaru responded

Thank you so much for sharing your stellar feedback about our team! We appreciate your business and support here at MetroWest Subaru. Drive safely until we see you next!

August 29, 2025

Excellent service! Griffith treated me kindly and very professionally! Highly recommended, and the schedule is very affordable! Thank you very much. More

by José Escalon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Griffith Wilson
Aug 29, 2025 -

MetroWest Subaru responded

José, we're so happy to hear Griffith and the team took excellent care of you here at MetroWest Subaru! Thank you for your business and your review!

August 29, 2025

Always efficient and accomdating. Handled a last minute request and managed to get the work in. More

by tnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
luis
Sep 02, 2025 -

MetroWest Subaru responded

It was our pleasure to assist you! Thank you for choosing MetroWest Subaru and for sharing your experience. Drive safely until we see you again!

August 27, 2025

a great and nice experience. Devid treats friendly and appreciative behavior. I impressed. Thank you More

by alsokunju7397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVID
Aug 27, 2025 -

MetroWest Subaru responded

Thank you for sharing your feedback! We're happy to hear you had a great experience with our team at MetroWest Subaru! See you next time!

August 17, 2025

Very professional and timely. Great technician. Was able to communicate all services done and what was needed. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

MetroWest Subaru responded

Ray, we're pleased to hear that our team was professional and efficient in communicating your services! Thanks for choosing MetroWest Subaru!

August 10, 2025

The very best service ihave had with Subaru. I will never use Patrick Subaru I will definitely go to Metrowest More

by Ranuccit954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Aug 12, 2025 -

MetroWest Subaru responded

We’re grateful for your business and your fantastic review! Thank you for choosing MetroWest Subaru over the competition!

August 06, 2025

Dealership is located on a high speed arterial and difficult to get to and out of. On my last service they charged me for a tire rotation that they did not do. I can make out both visually and from ti More

by richeek_maitra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis
August 05, 2025

Always do a great and thorough job with repairs in a timely manner and keep you informed of progress. Pleasant, professional and helpful. More

by Lainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 06, 2025 -

MetroWest Subaru responded

Hi Lainey - thank you for choosing MetroWest Subaru and sharing your experience! See you next time.

August 04, 2025

Excellent service. Very professional mechanics, exceptional front desk advisors, pleasure to work with Chan and Mike. Always use this Dealership and Service. More

by Dpaniri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

MetroWest Subaru responded

Thank you for the review! We are so pleased to hear that you had a professional, enjoyable experience with our team. See you next time at MetroWest Subaru!

August 04, 2025

I had transmission problems on my 2014 Forester. I was able to make it in to the dealer and everyone was so helpful, especially Mike B. For a while I thought I might need a new vehicle and Jake and More

by Tmcmains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Buono, Jake McEvoy
Aug 06, 2025 -

MetroWest Subaru responded

Your appreciation means the world to us! We’re thrilled that our team was able to solve your Forester’s transmission problem and that the work was covered under warranty. Safe travels until next time! - The MetroWest Subaru Team

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