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MetroWest Subaru - Service Center

Natick, MA

4.7
58 Reviews

58 Reviews of MetroWest Subaru - Service Center

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June 20, 2025

Luis was professional , quick, thorough, and very easy to work with. My experience was easy in and out! More

by Tmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jun 20, 2025 -

MetroWest Subaru responded

We're delighted to hear that Luis made your experience at MetroWest Subaru smooth and efficient! Thank you for sharing this positive feedback with us.

June 14, 2025

They treat you like family and all members of dealershipare very courteous and respectful thank you More

by Block4.jc
Recommend Dealer
Yes
Employees Worked With
Dave Jackson
Jun 16, 2025 -

MetroWest Subaru responded

Thank you for trusting MetroWest Subaru with your business!

June 11, 2025

When I arrived, they took my car immediately. I went in and saw David and he explained everything to me said how long it was gonna take. David showed me around to the rooms where I could sit and More

by Madelinea31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David at the service desk
Jun 12, 2025 -

MetroWest Subaru responded

Madeline, we're delighted to hear that David and the MetroWest Subaru team made your visit so smooth and enjoyable. Thank you for sharing your experience with us! We look forward to welcoming you back soon!

June 07, 2025

I switched to this dealership for service because it was easier to get the appointment that I wanted; and I wait a more reasonable amount of time for completion. Overall I am very satisfied with the servic More

by NorthFramingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Jun 09, 2025 -

MetroWest Subaru responded

We're delighted to hear that MetroWest Subaru has met your expectations with convenient appointments and efficient service. Thank you for choosing us, and we look forward to continuing to serve you!

June 04, 2025

Tylor was quite responsive and helpful. I had a great service experience and enjoyed the quiet waiting room option for customers. More

by Netty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor
Jun 05, 2025 -

MetroWest Subaru responded

Netty, we're delighted to hear that Tylor provided you with responsive and helpful service at MetroWest Subaru. It's great to know you enjoyed the quiet waiting room as well!

May 29, 2025

My advisor Chan was extremeky attentive and kept me informed when my car would be available for me to pick iit up. More

by Hawcookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chan
May 29, 2025 -

MetroWest Subaru responded

We're delighted to hear that Chan provided attentive service and kept you informed during your visit at MetroWest Subaru. Thank you for sharing your experience with us!

May 23, 2025

All personnel were polite, knowledgable and professional in their interaction's with me, Once again, a truly pleasant interaction withthe men at MetroWest Service!!! More

by bobd45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Jackson
May 23, 2025 -

MetroWest Subaru responded

Thank you for sharing your positive experience with the team at MetroWest Subaru! We're delighted to hear that our staff provided polite, knowledgeable, and professional service. We look forward to serving you again in the future!

May 22, 2025

Very accommodating, took me right on time, kept me updated. This is my 2nd Subaru from Metro West and my 6th Subaru! I will continue at this dealership for my next Subaru as well. Sales and service a More

by Letitia LaGana
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Donadio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

MetroWest Subaru responded

Letitia, we're delighted to hear that both our sales and service teams at MetroWest Subaru have consistently met your expectations. Thank you for being a loyal customer, and we look forward to assisting with your next Subaru!

May 11, 2025

Mike is fabulous and makes the whole process less psinful. He is why I use metro west subaru More

by Mark fanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike buono
May 12, 2025 -

MetroWest Subaru responded

We're happy to hear that Mike has earned MetroWest Subaru your confidence! Thanks for the stellar review, Mark.

May 08, 2025

Everyone at the Subaru dealership in Natick is friendly and helpful but Patrick and David were the ones who helped me most. They both went out of their way to help with everything I needed an suggested a More

by sawyerjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

MetroWest Subaru responded

Sawyerjo, it's wonderful to hear that Patrick and David went above and beyond for you at MetroWest Subaru. We're glad they could assist with everything you needed! Thanks for sharing your experience!

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