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MetroWest Subaru - Service Center

Natick, MA

4.7
63 Reviews

63 Reviews of MetroWest Subaru - Service Center

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August 10, 2025

The very best service ihave had with Subaru. I will never use Patrick Subaru I will definitely go to Metrowest More

by Ranuccit954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Aug 12, 2025 -

MetroWest Subaru responded

We’re grateful for your business and your fantastic review! Thank you for choosing MetroWest Subaru over the competition!

August 06, 2025

Dealership is located on a high speed arterial and difficult to get to and out of. On my last service they charged me for a tire rotation that they did not do. I can make out both visually and from ti More

by richeek_maitra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis
August 05, 2025

Always do a great and thorough job with repairs in a timely manner and keep you informed of progress. Pleasant, professional and helpful. More

by Lainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 06, 2025 -

MetroWest Subaru responded

Hi Lainey - thank you for choosing MetroWest Subaru and sharing your experience! See you next time.

August 04, 2025

Excellent service. Very professional mechanics, exceptional front desk advisors, pleasure to work with Chan and Mike. Always use this Dealership and Service. More

by Dpaniri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

MetroWest Subaru responded

Thank you for the review! We are so pleased to hear that you had a professional, enjoyable experience with our team. See you next time at MetroWest Subaru!

August 04, 2025

I had transmission problems on my 2014 Forester. I was able to make it in to the dealer and everyone was so helpful, especially Mike B. For a while I thought I might need a new vehicle and Jake and More

by Tmcmains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Buono, Jake McEvoy
Aug 06, 2025 -

MetroWest Subaru responded

Your appreciation means the world to us! We’re thrilled that our team was able to solve your Forester’s transmission problem and that the work was covered under warranty. Safe travels until next time! - The MetroWest Subaru Team

June 20, 2025

Luis was professional , quick, thorough, and very easy to work with. My experience was easy in and out! More

by Tmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jun 20, 2025 -

MetroWest Subaru responded

We're delighted to hear that Luis made your experience at MetroWest Subaru smooth and efficient! Thank you for sharing this positive feedback with us.

June 14, 2025

They treat you like family and all members of dealershipare very courteous and respectful thank you More

by Block4.jc
Recommend Dealer
Yes
Employees Worked With
Dave Jackson
Jun 16, 2025 -

MetroWest Subaru responded

Thank you for trusting MetroWest Subaru with your business!

June 11, 2025

When I arrived, they took my car immediately. I went in and saw David and he explained everything to me said how long it was gonna take. David showed me around to the rooms where I could sit and More

by Madelinea31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David at the service desk
Jun 12, 2025 -

MetroWest Subaru responded

Madeline, we're delighted to hear that David and the MetroWest Subaru team made your visit so smooth and enjoyable. Thank you for sharing your experience with us! We look forward to welcoming you back soon!

June 07, 2025

I switched to this dealership for service because it was easier to get the appointment that I wanted; and I wait a more reasonable amount of time for completion. Overall I am very satisfied with the servic More

by NorthFramingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Jun 09, 2025 -

MetroWest Subaru responded

We're delighted to hear that MetroWest Subaru has met your expectations with convenient appointments and efficient service. Thank you for choosing us, and we look forward to continuing to serve you!

June 04, 2025

Tylor was quite responsive and helpful. I had a great service experience and enjoyed the quiet waiting room option for customers. More

by Netty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor
Jun 05, 2025 -

MetroWest Subaru responded

Netty, we're delighted to hear that Tylor provided you with responsive and helpful service at MetroWest Subaru. It's great to know you enjoyed the quiet waiting room as well!

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