Metropolitan Ford

In Oct. 2009 I pulled into Metropolatin Ford and was met in the parking lot by Denny Goodman. A few hours later I left with a 2010 Fusion SE. I was impressed with Ford in general and found Denny to be very in the parking lot by Denny Goodman. A few hours later I left with a 2010 Fusion SE. I was impressed with Ford in general and found Denny to be very helpful to me while deciding what to buy. Since then I have been impressed with the Service Department so on 1/2/2014 I called Metropolitan and asked for Denny hoping that he was still working there. Soon he called back and late in the afternoon we got together and about dinner time we completed the paperwork on a 2014 Fusion Titanium. I picked it up the next morning and Denny explained all the controls to me. I expect that I will continue to be provided good service on the two Fusions and I hope Denny will still be there when I want to buy a new car again. More

Very fast,but felt long... felt pressure to buy that moment........did not want silver trim,as I asked and mentioned, but is still great looking truck. Friendly people, just nervous about the truck for moment........did not want silver trim,as I asked and mentioned, but is still great looking truck. Friendly people, just nervous about the truck for I've had major issues with my other Fords.......but feel Confident for is brand new and I will take care of it. Out the door with a new F150 in hours! rides really nice,accelerates fast with eco boost and features very nice! So far am happy,,, have to go back for under coating, interior protection, so hopefully good fast service continues Thanks! More

Ilaisa was upfront with me, as I was with him. I told him he was my first stop and I was going to go to another dealership after Ford. He made sure that I got all the rebates and help me upgrade with the und he was my first stop and I was going to go to another dealership after Ford. He made sure that I got all the rebates and help me upgrade with the undercoating and the 3M hood protection. I almost walked out because I was there first thing in the morning and nobody asked if I needed help. I was headed to the door when Ilaisa approached me. I never did get to the other dealership, so I would say Ilaisa did a very fine job, plus your location is about 10 min. from where I live. More

BAIT AND SWITCH alive and well here. AVOID this dealer. BAIT AND SWITCH alive and well here. AVOID this dealer. This dealership has three prices for their cars. the internet price, the newspaper ad price BAIT AND SWITCH alive and well here. AVOID this dealer. This dealership has three prices for their cars. the internet price, the newspaper ad price and the real price when you get into the dealership. Contacted them for a low mileage used Lexus . test drove it next morning and tried to make a deal but the price was $3K MORE than newspaper ad and $2K less than the internet price. tried to tell me they had a lot of interest, so we left to try other cars. Called back later that day, they wanted to make a deal. I mentioned the newspaper ad, and salesman (Tony) said "come on in on Monday..." Sent spouse in to test drive it again... And I show up to close the deal, but low and behold, the used car Manager mike Nelson comes over and tells meth e newspaper ad price was a mistake... Best he can do was the original price offered on first visit. My response to this ploy, was to suggest that he got me there under false pretense. I was willing to pay more than the newspaper ad price, but less than his much higher internet price. He refused to acknowledge his mistake, and refused to take less for the car. Okay. His right to do that, but tells you what this dealer is all about. Bait and switch... The newspaper ad reps fault.... Buy it anyway at our price, because we are selling it lower than it really is worth and you want the car badly... I walked, bought the exact same car at Inver Grove Toyota dealership for my price, and had a delightful experience with a legit dealer the next morning. Left a message for the general manager at Met Ford about the experience....still waiting for a call back. I won't be holding my breath... AVOID Metropolitan Ford. These people are clowns. More

Nick was thorough in finding the features we were looking for and also worked with us on price. He was conscientious about following up with everything along the way. Very nice person to work with. for and also worked with us on price. He was conscientious about following up with everything along the way. Very nice person to work with. More

I had a great experience and I am very happy with my new vehicle...I will definitely be back to see you all! Thanks! Jake vehicle...I will definitely be back to see you all! Thanks! Jake More

My over all experience with Metropolitan Ford has been amazing , I will always come back and recommend friends and family to do business at your dealership ! I LOVE my new car !! amazing , I will always come back and recommend friends and family to do business at your dealership ! I LOVE my new car !! More

My car was totaled in a crash and Deano (Dean La Fleur) helped me find the SUV that I was looking for and helped me get a great price and financing. I was a mess after the crash and he was so friendly and helped me find the SUV that I was looking for and helped me get a great price and financing. I was a mess after the crash and he was so friendly and easy going, so it helped me relax a lot. When I told him my max for spending and max total per month he helped make it happen. I walked out with keys to a brand new Ford Escape! I couldn't be happier with the experience. Even though they get paid on commission he was patient and didn't pressure me at all. Thanks Deano for the great SUV and the great experience! More

I had a great experience at Metropolitan Ford. It was such a quick process when I found the vehicle I wanted! They were very helpful and friendly. I would recommend this dealership and would come to it. such a quick process when I found the vehicle I wanted! They were very helpful and friendly. I would recommend this dealership and would come to it. More

Sales guys were very nice and honest. Finance guy was very humorous but professional. Doug, the sales guy that made the sale on me worked hard to get me a good price on purchase and trade in. Not pushy o very humorous but professional. Doug, the sales guy that made the sale on me worked hard to get me a good price on purchase and trade in. Not pushy on the sale. Only down fall...what happened to filling purchased vehicle with gas?? Dealerships not do this anymore? When I test drove the car, barely any gas and then when purchased vehicle and was handed the keys, sales guy said they put some gas in it for me. I only live about 25 miles west of dealership and gas light came on before I even got home! They didn't add any gas....I do love my new vehicle tho! More