Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

AVOID AT ALL COSTS! !! Complete scammers. I would NEVER EVER EVER do business with anyone associated with Miami Lakes Auto Mall and especially not Miami Lakes Kia. Be !! Complete scammers. I would NEVER EVER EVER do business with anyone associated with Miami Lakes Auto Mall and especially not Miami Lakes Kia. Beware of the finance manager Lance, he is a complete liar. Was lied to and misled throughout the entire process, expensive things “bundled” into the price without telling me about any of them. You are essentially PAYING for a third party to collect your driving data and sell it. Also the service contracts are completely worthless you are told that they cover all oil changes etc but only cover one every 10k miles, but recommended oil changes are every 8000 miles! They never provide any documentation until several days after the transaction. Then when you are finally able the read the contracts and find out how limited the coverage is and how it is completely different from what was described they make it impossible to cancel them, even the ones that say you can cancel within 30 days. You reach out to cancel and they refuse to help you, send you through 100 hoops and make it impossible. If this dealership has a car you want GO TO ANOTHER DEALER AND ASK THEM TO GET IT FOR YOU, THEY CAN!!! NEVER DO BUSINESS! More

This dealership has been the worst with service. Since I purchased the vehicle I’ve had nothing but issues. A couple days after purchasing I brought the truck in to get looked at and was told nothin Since I purchased the vehicle I’ve had nothing but issues. A couple days after purchasing I brought the truck in to get looked at and was told nothing was wrong with the vehicle. After coming back to speak to another service advisor I was told the vehicle had transmission problems and was told to leave the car so they can further look at the vehicle and then order the parts for the truck,drove for 3 months with a bad transmission, and then later on was fixed. Then I brought the truck in multiple times after stating that vehicle had a misfire and I was told that the vehicle had nothing wrong with it even though I have proof showing what was wrong with the vehicle and the check engine light constantly blinking while I am driving. I’ve left the truck multiple times at the dealer so that the tech can look at it and they still say nothing is wrong with it. I’ve missed multiple days of work because I don’t have the transportation and they won’t offer a rental or a loaner vehicle. Now that my extended warranty is almost over is when they want to try and make it seem like they are helping stating for inconvenience. This has been by far the worst experience with a dealer , haven’t had the car for a full year and have had nothing but problems and none of them fixed. I don’t recommend anyone coming to this dealer. Just a scam and horrible service advisor. More

This dealership is by far the absolute best recommend 100 percent!! Ask for Juan Carlos Acevedo he will make sure you get the best deal possible. percent!! Ask for Juan Carlos Acevedo he will make sure you get the best deal possible. More

Don’t buy here they sold me a lemon trying to contact them because was ship and they all act as if they so busy to answer phone them because was ship and they all act as if they so busy to answer phone More

Brandon the car salesman lied about the condition of the vehicle he was selling to me and I found out myself the true condition of the vehicle. I definitely will be reporting this! vehicle he was selling to me and I found out myself the true condition of the vehicle. I definitely will be reporting this! More

Purchased a Mitsubishi Outlander 10/14/2025. Althought the dearler charged me $995 for dealer prep, the vechicle had a layer of dirt on the exterior when I was handed the keys. I told the sale Althought the dearler charged me $995 for dealer prep, the vechicle had a layer of dirt on the exterior when I was handed the keys. I told the salesperson that the car was not clean and that there was also a layer of dust on the rear window. He took the vehicle back to clean it and after wating another 15 minutes, he came back and told us the prep people had gone for the night. When I pay $995 for dealer prep, I expect the vechicle to be in pristine condition when I drive off the lot. After calling the dealership, they told me I can come back and they would take of the issue. I live 45 minutes away and to expect me to waste my whole afternoon for something that should have been done prior to me taking delivery. I said no thank you. More

It was a pleasure to do business at Miami Lakes Chevrolet. I would like to recommend Jorge Valdes as a professional and polite salesman that provided me with all the information I needed before mak Chevrolet. I would like to recommend Jorge Valdes as a professional and polite salesman that provided me with all the information I needed before making my final decision. Also, I recommend this dealership to anyone wanting to buy a car. Great guys at the financial department! Awesome team! Fue un verdadero placer hacer negocios en Miami Lakes Chevrolet. Recomiendo a Jorge Valdes como un vendedor respetuoso y profesional que me ayudo con toda la informacion necesaria para poder tomar mi decision. Recomiendo este dealer para la compra de su auto. Los muchachos del departamento de finaciamiento tambien excelentes. En general, un equipo increible. More

Rude and disrespectful is an understatement! These people gave me a weeklong runaround and are absolutely not responsive at all. Just a bunch of rude and arrogant sales people that have zero int These people gave me a weeklong runaround and are absolutely not responsive at all. Just a bunch of rude and arrogant sales people that have zero interest in selling you a vehicle! And if they do respond to you it takes over a day for an answer! No thanks! Plenty dealerships out there but this one is definitely not the one I want to spend my hard earned money on!! PLEASE MAKE YOUR RESEARCH BEFORE BUYING FROM THEM! Read the reviews! I’m not the only one that had those issues with them More

Mi nombre es Ramsy Ramirez ,fui al dealer hace 15 días y me atendió el senor Hugo personalmente y mi opinion sobre su trato y sobre su equipo de trabajo es FANTASTICA, son muy profesionales todos, gracias s me atendió el senor Hugo personalmente y mi opinion sobre su trato y sobre su equipo de trabajo es FANTASTICA, son muy profesionales todos, gracias senor Hugo por solucionar el problema de mi camion en la ventanilla del conductor. Estoy muy contento y muy agradecido. Bendiciones. More