Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

Rude and disrespectful is an understatement! These people gave me a weeklong runaround and are absolutely not responsive at all. Just a bunch of rude and arrogant sales people that have zero int These people gave me a weeklong runaround and are absolutely not responsive at all. Just a bunch of rude and arrogant sales people that have zero interest in selling you a vehicle! And if they do respond to you it takes over a day for an answer! No thanks! Plenty dealerships out there but this one is definitely not the one I want to spend my hard earned money on!! PLEASE MAKE YOUR RESEARCH BEFORE BUYING FROM THEM! Read the reviews! I’m not the only one that had those issues with them More

Mi nombre es Ramsy Ramirez ,fui al dealer hace 15 días y me atendió el senor Hugo personalmente y mi opinion sobre su trato y sobre su equipo de trabajo es FANTASTICA, son muy profesionales todos, gracias s me atendió el senor Hugo personalmente y mi opinion sobre su trato y sobre su equipo de trabajo es FANTASTICA, son muy profesionales todos, gracias senor Hugo por solucionar el problema de mi camion en la ventanilla del conductor. Estoy muy contento y muy agradecido. Bendiciones. More

Very nice experience! Everything went smooth, a pleasure to do business with. Will definitely be back. Everything went smooth, a pleasure to do business with. Will definitely be back. More

The experience at this dealership was great! My Services Advisor Mr. Talavera Was amazing. I always recommend this place excellent services. My Services Advisor Mr. Talavera Was amazing. I always recommend this place excellent services. More

It was a fast deal. Really thankfull.they offered coffe and water in a very nice manner. Really thankfull.they offered coffe and water in a very nice manner. More

Had a Kia. Took it to fix a leaking coolant issue and overheating. Spent thousands and they couldn’t find the issue but kept charging me. After that it still le Took it to fix a leaking coolant issue and overheating. Spent thousands and they couldn’t find the issue but kept charging me. After that it still leaked and I was told “well leaking coolant isn’t an issue and it’s a Kia” never again More

🚨🚨🚨🚨: Deceptive Warranty Practice and No Refund- Avoid this Dealership! I recently purchased a used vehicle at the Mitsubishi and was upsold several extended warranties by the finance manager, Ch Avoid this Dealership! I recently purchased a used vehicle at the Mitsubishi and was upsold several extended warranties by the finance manager, Christopher Yu. Per the contract, I had 30 days to cancel for full refund. I decided to cancel just 7 days after the purchase and emailed Christopher directly as instructed . He responded confirming receipt of my cancellation request, which gave confidence it was handled. A week later (14 days post-purchase), I returned to the dealership to have 2 tires installed that where included in my deal. During that visit, Christopher assured me the refund process was underway and that it would take 4-8 weeks for the funds to be sent back to my lien holder. I trusted his word and waited patientialy. It’s now been over that timeframe, and no refund has ever materialized. I followed several times by email and phone ( which I have documented proof of). I went ahead and emailed the Mitsubishi General Manager for assistance on this matter which he forwarded my email to the Finance director showing proof of when original email was sent. But have gotten no resolution , no updates and accountability. This feels like a deliberate stall tactic to pocket the money from unnecessary warranties they pushed hard during financing. If you’re considering buying from this dealership, think twice about add-ons- especially warranties. Their finance team, and leadership seem more interested in sales that honoring cancellations or customer service. I am considering further action. Save yourself the headache and shop elsewhere. Sincerely, Stephen Garcia Below you will find one of the many emails I sent SG From: Stephen Garcia > To: christopher.yu@miamilakesautomall.com › Cc: Aily Garcia > June 10, 2025 at 10:39 AM Cancellation Notice Good morning Chris, I hope you're doing well. As discussed I'm writing to request all service contracts associated with my recent vehicle purchase which is a 2022 Ford F-150 VIN# .M1/ miles- 106,049. Please confirm once this has been processed and let me know if any additional information or documentation is required on my end. And the contract are as follows. 1. Dealer Loyalty Protection. 2. Atlantic Coast Warranty Corp. (Maintenance Service Contracts) 3. Atlantic Coast Warranty Corp. (Combo Service Contract) 4. Towbuster Benefit Agreement. 5. Traceable Theft Protection Benefit Limited Warranty. I will also attach pictures of each contract cover page. Best Regards, Stephen Garcia More

Excellent service, the car was as described aside from the key, other than that I was very pleased. the key, other than that I was very pleased. More

Great dealership, fantastic service department. I would recommend seeing Giovanni for all your service needs. He cares , he is dedicated and very accommodating. I would recommend seeing Giovanni for all your service needs. He cares , he is dedicated and very accommodating. More

Myles and Alejandro were fantastic! Very friendly and knowledgeable. We will definitely come back to get our next vehicle. Highly recommended. Thank you Myles and Alejandro for treating Very friendly and knowledgeable. We will definitely come back to get our next vehicle. Highly recommended. Thank you Myles and Alejandro for treating us so well! More