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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

Miami Lakes, FL

Overview
Employees
Reviews
Vehicles
4.2
3,475 Reviews
Welcome to Miami Lakes Auto Mall! Miami Lakes Auto Mall proudly stocks one of the most extensive selections of new and used vehicles for sale in Miami Lakes, FL to ensure every car shopper can find exactly what they are looking for. Make the short trip to our dealership today, conveniently located at 16600 NW 57th Ave., Miami Lakes, FL 33014 and we would love to show you just how enjoyable finding the vehicle of your dreams can be! Our new vehicle selection features today’s most popular makes and models from industry leading auto makers such as Chrysler, Dodge, Jeep, RAM, Chevrolet, Mitsubishi, and KIA that feature from multiple trim levels and price points to choose from. Some dealerships like to brag about huge sales and deep discounts, but at Miami Lakes Auto Mall we keep our prices consistently low so every time you visit us is always the perfect time to shop for a vehicle. In addition to our great selection of new vehicles to shop from, our dealership also stocks many used options as well. To get started today in finding the vehicle you have always wanted, please feel free to browse around our website and take advantage of our many handy tools for even more new and used car shopping convenience. If you have any questions for us, feel free to contact a Miami Lakes Auto Mall professional online or by phone at 305-455-3540 today!
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16600 NW 57th Ave

Miami Lakes, FL

33014

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Showing 3,475 reviews

May 12, 2023

Francisco is a star! Great customer service. I was in and out for my oil change. Really great personality More

by Chubbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco (new guy)
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May 12, 2023 -

Chubbo responded

Francisco was amazing! So helpful and friendly!!

May 11, 2023

Really bad experience they scratch my car 2 time after injectors service , and they didn’t fix the second scratch and the car been there for 2 months. I received dirty and with amoral inside . And the dri More

by Abrahan Alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
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May 12, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We value and appreciate your business. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 11, 2023

The service advicer was extremely helpful professional and friendly. Great experience and would definitely recommend him to anyone else More

by EMOLLINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2023

thanks guillermo rodriguez A+++, good and professional service and customer service during leasing process, very recommended miami lakes auto mall More

by FRANJAS317
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Rodriguez
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May 11, 2023

It took 10 days to get approval to start working on my vehicle unacceptable and costly for me More

by mcvickercoleman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 11, 2023

The personal is very professional and friendly you feel very comfortable waiting for your car More

by HERRERAM163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clemat Mikelson
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May 12, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you again for this positive feedback, Maria!

May 10, 2023

It wasGood service however i do not need to be called or emailed surveys everyday. More

by cristina2ledesma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan acevedo
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May 11, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We appreciate your feedback.

May 10, 2023

Cashier was rude and racial profiling vehicle wasn't service before sale,sold to me with transmission issues More

by tony2107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lazaro Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 10, 2023

Customer Service Rep was not knowledgeable and kept me waiting a Longtime. The Service Was Horrible! More

by Tonya Frazier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't Have On A Name Tag
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May 10, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for bringing this to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 10, 2023 -

Tonya Frazier responded

This was brought to the attention of management so I was told. The entire experience was unforgettable. You never know what is going on in someone's life. My father recently passed away and this is something he would have assisted me with. Nevertheless adequate Customer Service was expected and I did not receive it.

May 10, 2023

Prestan un servicio rápido y eficiente además el personal trata espectacular a los visitantes en el centro More

by CHIRILOZANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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