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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,597 Reviews

1,597 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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January 11, 2022

The dealer staff are very professional, and work hard in the clients satisfaction. All the process are very smooth More

by ABELROCK2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 11, 2022

Very friendly and knowledgeable staff always available and always very clean. Covid protocol excellent always More

by BCHACON09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 07, 2022

Professional, human, willing to help, as a customer you are more than just a number. I drive an hour to deal with Miami Lake Automall because its the experience is so much better than most places i have w More

by ELDJKOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Birstock
Jan 08, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 05, 2022

My experience with the service department has not been pleasant. As a retired Executive for a Law Enforcement Department, I have never seen such a poor effort to correct a problem. The communication wit More

by K9ARTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Wilcox
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for providing us with feedback. We will be happy to correct any unsatisfactory behaviors that you may have encountered. In order for our service leaders to reach you to understand specifically what transpired, we will need your name, contact information, and nature of any concerns to social@miamilakesautomall.com. Hope to hear back from you soon.

Jan 05, 2022 -

K9ARTY responded

Please feel free to contact me for details

Jan 06, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

As we are not able to identify who you are by your DealerRater user name (K9ARTY), we will need your name and contact information sent to social@miamilakesautomall.com. Hope to hear back from you soon.

January 04, 2022

This dealer takes the longest to service your vehicle, they are always short staffed. Poor customer service from the cashier ladies at the payment counter; they seem to be mad all the time. More

by LUZMARCELALOPEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gregory Mirabal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for providing us with your feedback. We have included your information and contribution to our service leaders who will be reaching out to you directly to address your concerns. Be well.

January 03, 2022

The sales associate javier gonzalez are very profession and have knowledge about his work, working hard with the customer to get them satisfied. More

by ABELROCK2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Jan 03, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 31, 2021

Great service and everyone is very professional. I was very happy my last visit there More

by LIAT01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex - service
Dec 31, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 30, 2021

Great customer service. Knowledgeable and courteous service manager who frequently updated status of repair. The parts to fix my car were in stock and was able to get it back sooner than expected. More

by DP007RPH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
Dec 31, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 30, 2021

Great service, very nice and professional. I bring all my cars here and I’m never disappointed More

by JAGUD008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 29, 2021

The costumer service jonathan was very helpful and friendly and I did appreciate the quality of the service tanks and happy new year More

by RAMON-JOHN316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Dec 29, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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