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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,597 Reviews
Call Service Center (305) 455-3540

1,597 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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December 02, 2021

1st time on this dealer & so far all good. Service was quick and as promised. More

by JGFALU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 29, 2021

Alex at the service desk was really helpful, very professional, understood my needs. Would definitely recommend the service there. More

by PAGANE6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex from service
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Nov 30, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 29, 2021

Bizmar was Excellent. I solved the issue in the same date. He communicated with me with all the details. Great service More

by hildagarcell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bizmar
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Nov 30, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 29, 2021

Awesome experience. Took my Jeep in for a recall. It was in and out quickly. The service advisor that helped my was Jonathan B., Super helpful and knowledgeable. He even got my car washed free of charge. Hi More

by JOHANNAD617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Birstok
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Nov 30, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 25, 2021

FastFast fast fast fast fast fast fast fast fast fast Fast Fast fast fast fast fast fast fast fast fast fast faster than ever I was out quick More

by JOSHUAPILARTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 25, 2021

Great attention from the service adviser and manager and the technicians ad clean environment thank everyone More

by FISH0292
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

Nov 30, 2021 -

FISH0292 responded

Great attention and great attention from service and overall experience

November 24, 2021

Excellent Managers and service advisor was very effective and efficient including the porter was very nice and professional. Very happy definitely I will be back More

by OMARALOVO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 22, 2021

5.5 hours for an oil change and tire rotation? Really? Poor service manager. Needs better subordinates. More

by MARTINEZJESUSJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for bringing this to our attention. We have forwarded your feedback to our executive team for review and correction to ensure that this does not occur in the future. We again apologize for the inconvenience and hope you have a great rest of your day.

November 22, 2021

Worst service ever!!!went for Oil, filter change and Worst service ever!!! went for Oil, filter change and tire rotation for my Jeep Wrangler, they returned the car with oil stains on both front seats, More

by Tony S
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not remember service advisor's name
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Nov 22, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for providing us with feedback, Tony. We are very sorry to hear that your expectations did not match your experience with us and for that, we apologize. We have forwarded your feedback to our team for review and correction. If you can include your name, contact information, and nature of any concerns to social@miamilakesautomall.com, we will ensure that you are contacted and fully satisfied. Hope to hear from you soon.

November 22, 2021

I asked the person that received my car to check the wipes however didn’t do it, apart of this issue all was well More

by CARLOSGSILVAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for bringing this to our attention. We do apologize for any inconvenience that has occurred as a result of the oversight of your vehicle's service. We have forwarded your feedback to our team to ensure that this does not occur in the future. We hope you have a great rest of your day!

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